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Winston-Salem Marriott

448 reviews
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Traveller (84)
Room & Suite (48)
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Overview
  • Excellent33%
  • Very good40%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Winston-Salem Marriott
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Reviews (448)Write a Review
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150
164
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All reviewsthe concierge loungegraze restaurantconvention centerself parkingvalet servicein house restaurantheart of downtownwithin walking distancewould stay here againhotel staffnorth carolinafront desk staffbreakfast buffetwould highly recommend this hotelmini fridgebusiness tripnice stay
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1 - 5 of 444 reviews
Reviewed 1 week ago

The good: Pretty clean; very comfy beds; quiet; friendly concierge (Jermicah) The bad: The room smelled musty and there was no hot water! When I first turned the sink on, it sputtered for awhile and then spit out yellow-brown water. For the three days I...More

Thank Ashley H
Response from Stephanie W, Front Office Manager at Winston-Salem MarriottResponded 1 week ago

Good evening, Thank you for your vauled feedback. I sincerely apologize for any inconvenience we have caused during your stay. I understand how frustrating it can be to receive service that is less than desirable. I have discussed your concerns with the management team to...More

Reviewed 1 week ago

I showed up for my stay on February 4th only to be notified that I had to move across the street to a Hilton brand hotel that was not nearly as nice because the Marriott had water pipe issues. I was arriving late and didn't...More

Thank RachelK20009
Response from Brian H, Manager at Winston-Salem MarriottResponded 1 week ago

Dear RachelK20009 , Thank you for taking the time sharing your experience with the Winston Salem Marriott . I truly apologize that your recent encounter with our hotel was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at...More

Reviewed 4 weeks ago

Take my review with a grain of salt as I am still perturbed with my group leader who caused a mess with my reward points....The staf was awesome. The valet attendant and bell staff were very helpful and courteous. The front desk and the wait...More

Thank nenagolf
Reviewed 11 January 2018

Travelled here for work and spent 3 nights here. Won't be making that mistake again. My Marriott preferences state high floor and not near the lift, so when I checked in and acknowledged as a Marriott member I thought they may have looked at this....More

Thank FraserD1969
Response from Stephanie W, Front Office Manager at Winston-Salem MarriottResponded 14 January 2018

Dear valued guest, thank you for choosing to stay at the Winston-Salem Marriott Downtown during your travels to Winston-Salem, North Carolina. I sincerely apologize for the inconvenience we have caused you during your stay. I will be sure to utilize your feedback as a learning...More

Reviewed 11 January 2018

It was a very cold week in North Carolina, but the business trip had to go on. When I arrived at the hotel, I was promptly greeted by the valet and a bellman - even though it was around 20F outside. Check-in was very fast...More

Thank Stephen N
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$114 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Winston Salem
#13 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Winston Salem
#13 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (48)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
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luuvtotravel147
18 January 2017|
AnswerShow all 2 answers
Response from Stephanie W | Property representative |
Hello, Each guest room come equipped with a refrigerator, there are no microwaves in the rooms. There is a microwave located in the guest lobby shop located next to the front desk that guest are more than welcome to use... More
0
Votes
luuvtotravel147
18 January 2017|
AnswerShow all 2 answers
Response from Stephanie W | Property representative |
Hello, Parking is not included with the rate. We offer valet parking at $18 a night or there's a public parking garage located directly across the street at $10 a night. The garages time will reset at 6:00 am and start... More
0
Votes
SCMcCall
5 October 2015|
Answer
Response from Jim K | Property representative |
I am sorry we do not accept pets. The Embassy Suites across the street does. Please give them a call or go on line to make reservations. Thank you. Regards, Jim Keller
0
Votes
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12
Room Tips
"Avoid rooms ending on 01 (eg 401, 501 etc"
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"Rooms on high floors have a great view."
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"there is a parking deck across the street and a sky bridge accesses the 2nd floor of hotel. very convenient"
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"Higher floors get you away from all the street noise from the hotel courtyard"
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