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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

55 reviews
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Traveller (6)
Room & Suite (18)
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Overview
  • Excellent58%
  • Very good7%
  • Average14%
  • Poor9%
  • Terrible12%
Travellers talk about
“hanes mall”(5 reviews)
“front desk”(8 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
05 Mar06 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)Write a Review
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All reviewshanes mallfront deskair conditioninggreat stayroom was cleanryanrobinsgmcleanliness
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1 - 5 of 55 reviews
Reviewed 4 days ago

The room was basic which was fine for my purposes. A fridge (noisy), a microwave, and stovetop were all part of the room. To get any dishes (including simple cups for water) you have to ask at the front desk. Found this out when I...More

Thank Nancy H
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 3 days ago

Nancy, we are pleased to read that you had an overall pleasant stay. However, we are sorry for the noise issue you experienced. We wish we had an opportunity to resolve this for you while you were here, as we would have tried our best...More

Hotel's Favourite
Reviewed 1 November 2017

My experience with this hotel was good. I checked out very early in the morning, before the office was open, and later found a minor discrepancy on the final invoice. I contacted the office and worked with a Team Lead named Ryan. He was very...More

Thank Chris M
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 2 November 2017

Chris, thank you for being our guest at Extended Stay America. Despite having some issues with your receipt, we are glad to know Ryan solved it to your satisfaction. He will be delighted to hear your praises. We look forward to your next trip in...More

Reviewed 3 weeks ago via mobile

It's always a pleasure staying at this hotel. The rooms are always nice and clean and the staff is awesome. If there is anything you need, all you have to do is ask. They'll even bring it right to your room! I love staying here....More

Thank SatisfiedGuest82
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 3 weeks ago

Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you...More

Reviewed 4 weeks ago

The room assigned to me was small and very, very dark. It felt like being in a dungeon. However, the room was very clean and the folks at the office were pleasant. The $41 per night based upon a monthly rate is inviting, but I...More

Thank Rich P
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 4 weeks ago

Rich, thank you for staying with us. We are glad to know you had an overall pleasant visit and liked our courteous service. That being said, we are sorry for not meeting some of your expectations with your room and regret any inconvenience it caused....More

Reviewed 28 December 2017

My experience at this hotel was just what I was looking for. The room was clean, the customer service was great and the pricing was exceptional. It's location is perfect for going to Hanes Mall as well as several good dining restaurants within 5 to...More

Thank vondapatterson1
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 28 December 2017

Thanks for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to read you were satisfied everything we offer and that you were impressed with our convenient location. It is a pleasure knowing your stay with us was enjoyable,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Winston Salem
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Winston Salem
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (6)
Room & Suite (18)
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David K
3 August 2016|
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Response from Debbie l | Reviewed this property |
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Room Tips
"This hotel has not elevator to the second and third floors."
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"Ground floor rooms are convenient to vehicles. The hotel is tucked in behind a retail center and the..."
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"Booking through this hotel is pretty inexpensive but it can be even less expensive when you book through a..."
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"King Suite is worth the money"
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