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Courtyard Winston-Salem Hanes Mall

208 reviews
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Traveller (24)
Room & Suite (34)
Dining (6)
Overview
  • Excellent50%
  • Very good33%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“hanes mall”(31 reviews)
“lobby cafe”(3 reviews)
“front desk”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
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Offers from Courtyard Winston-Salem Hanes Mall
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Reviews (208)Write a Review
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101
69
18
11
7
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All reviewshanes malllobby cafefront deskbistro staffstarbucks coffeemarriott propertiesthe hotel is cleanoff the highwaybusiness tripwould stay here againhousekeeping staffexcellent stayfitness centeroatmealwake forest universitybridgetteteresa
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1 - 5 of 206 reviews
Reviewed 2 weeks ago via mobile

In a hugely crowded mid priced hotel market, the Courtyard hotels stand out for the quality and friendliness of their staff. This hotel was no different. Samantha welcomed us with a huge smile and throughout our stay made us feel at home and special -...More

Thank Dave W
Reviewed 4 weeks ago via mobile

I stayed at the Courtyard for 2 nights when traveling on business. I also had other colleagues stay there as well. I have stayed at this hotel numerous times in the past and it was always great. It has been 2 years since my last...More

Thank GAFamilyUNC
Reviewed 4 January 2018 via mobile

This is a typical courtyard, nothing new there, but I believe it has some of the best staff of any I’ve ever stayed at before. They are all so attentive, polite and willing to go out of their way to accommodate. I travel for business...More

Thank Sophie789
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 9 January 2018

Sophie789, Thank you for being a frequent guest at the Courtyard by Marriott Hanes Mall! It's very rewarding to hear that you received the exceptional service our staff truly prides itself on. I will be sure to share your feedback with our team tomorrow during...More

Reviewed 3 January 2018 via mobile

Have stayed here before and is still a good value in the Winston Salem area. Close to the mall, restaurants, hospital and Wake Forest. Good for pleasure or business. Updated lobby area with friendly staff.More

Thank Eric B
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 4 January 2018

Eric B, Thank you for taking the time to let us and other travelers know about your experience while visiting our hotel! It's great to hear that you enjoyed our updated lobby and you experienced the service our staff is known for. We hope that...More

Reviewed 8 December 2017 via mobile

Stayed here for the first time on a business trip. Hotel was renovated recently and is very up to date. Excellent food in lobby cafe. Oatmeal is outstanding for breakfast. Room was very comfortable. Staff were very helpful.More

Thank MacAtlantaGa_
Response from Summer C, General Manager at Courtyard Winston-Salem Hanes MallResponded 10 December 2017

MacAtlantaGa_ Thank you so much for taking the time to tell us along with other travelers about your experience. It's great to hear you found our hotel very up todaate and the food in the Bistro was excellent. The oatmeal is also one of my...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$110 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Winston Salem
#10 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (34)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"One with a balcony with a pool view is nice"
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"The way the hotel is situated, all rooms are great."
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"A/C unit was quiet in our room 319."
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"King Room with Sleeper Sofa is the way to go."
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