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Best Western Smoky Mountain Inn

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Traveller (155)
Room & Suite (75)
Traveller (155)
Room & Suite (75)
Dining (15)
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02 Dec03 Dec
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Wheelchair Access
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Good to know
Great View
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Reviews (719)
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All reviews gift bag cookies the breakfast area best westerns room was clean picnic tables bird feeders hard boiled eggs microwave popcorn continental breakfast stay there again great place to stay smoky mountain maggie valley views of the mountains yogurt nice stay
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1 - 5 of 710 reviews
Reviewed 2 days ago via mobile

The night clerk at this hotel is so nasty, and mean it scary she is the ultimate in a mean person and I highly recommend you avoid this hotel at all cost! You would better to sleep in your car than to stay here!More

Thank Roam00874107884
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded yesterday

Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. I am sorry to hear about your experience, but our staff works diligently to uphold our policies and procedures, including the...More

Hotel's Favourite
Reviewed 11 October 2018 via mobile

We stayed here for a week, two years ago while attending a Bladder Cancer Survivor's Conference in the local area, plus some sightseeing. We came back again this year (9/13-9/16) because of the outstanding service we had received at that time. We were certainly not...More

2  Thank GeorgeH-LI_NY-ExPat
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 3 weeks ago

George, Thank you for continuing to choose to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. Our staff works diligently to create a clean, welcoming and hospitable environment. As you have seen, Carolyn does...More

Reviewed 1 week ago

We've stayed here before and loved it. The hotel is clean, great location to downtown Waynesville shopping and restaurants and The Blue Ridge Parkway (which is the reason we were there). Nice grounds and plenty of parking. The employees are all extremely nice and helpful....More

Thank RCV2013
Reviewed 1 week ago via mobile

We stayed at this hotel for three nights and had a wonderful experience. The front desk staff were friendly and we appreciated the complementary water cookie and popcorn each day of our stay. We did not take part in the complimentary breakfast but it looked...More

Thank chelseamarie247
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

Chelea, Thank you for choosing to the stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most relaxing mountain views. We are so glad to hear that you enjoyed your experience at our Inn and the many nearby attractions....More

Reviewed 1 week ago via mobile

We stayed here fit for my niece wedding last weekend,The staff was great, Babs was so very nice and helpful she made us feel like we were at home with family. Have to say thank you Babs we will be back to see you soon.More

Thank Curiosity54720647784
Response from Manager_BWSMI, Manager at Best Western Smoky Mountain InnResponded 1 week ago

Thank you for choosing to stay with us at the Smoky Mountain Inn, where we pride ourselves on having the most hospitable mountain views. Babs, our breakfast attendant, does a wonderful job ensuring all of our guests needs are met. We look forward forward to...More

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Questions & Answers
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5 August 2018|
AnswerShow all 10 answers
Response from wilmingtonwillie2016 | Reviewed this property |
Dear UK Traveler: Yes, the rooms do have a refrigerator. I hope this answers your question, and that you have an enjoyable trip around the states and in North Carolina. Best regards, Wilmingtonwillie
22 April 2018|
AnswerShow all 3 answers
Response from oldermama38 | Reviewed this property |
This is what I was able to find. Hope this helps. (See below) To get to the valley from interstate I-40, exit at North Carolina exit #20 and travel 0.2 miles on route 276. Turn right onto Cove Creek Road and follow the... More
Nancy V
26 October 2017|
AnswerShow all 6 answers
Response from Richard F | Reviewed this property |
We did not notice any pets. Give an advance call.
Room Tips
"second floor front has the best views of mountains"
1 week ago
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"I had to park in a row of spaces, but needed to push my walker and luggage around the other side of the..."
2 weeks ago
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"Ask for a room with a view of the mountains"
29 Aug 2018
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"rooms face a hill and are quiet, one level. The other side of rooms have views of the mountains but pick up..."
20 Aug 2018
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US$86 - US$181 (Based on Average Rates for a Standard Room)
best western smoky mountain hotel waynesvillebest western waynesvillewaynesville best western
United StatesNorth CarolinaNorth Carolina MountainsWaynesville
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