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City Lodge Hotel Waterfall City

Hotels.com
US$257
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Expedia.com
US$257
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US$257
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Orbitz.comUS$257
Trip.comUS$108
Hotwire.comUS$257
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (35)
Room & Suite (10)
Pool & Beach (2)
About
Location
Cleanliness
Service
Value
Situated in the heart of the Waterfall City commercial district, this hotel is in close proximity to the restaurants of Waterfall Corner, only 15 minutes from Sandton's CBD, 5 minutes from Midrand's CBD and the Gautrain station, and 40 minutes from the CBD's of Johannesburg and Pretoria.
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
81Reviews
47Photos
1Q+A
15Room tips
Traveller rating
  • 16
  • 46
  • 13
  • 2
  • 4
Time of year
Traveller type
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  • English
Popular mentions
Had a 2 day stay. The hotel was quiet. Staff extremely friendly and helpful. Room was good and quiet considering proximity to the highway. The room was clean and the cleaning staff extremely attentive. Thanks for a good stay
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Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Waterfall City
Responded 2 weeks ago
Thank you for staying with us! We appreciate your appraisal of our team, hotel facilities and hotel location. Thank you for taking the time to write a detailed and pleasant review. We look forward to welcoming you back soon.
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Stayed here for the first time this week for 3 nights. Upon arriving (very early in the morning), the staff were immediately very friendly and accomodating, allowing me to check in straight away. This was a big relief after just completing a 11 hour flight from the UK! I had
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Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Waterfall City
Responded 03 Dec 2018
Thank you for staying with us, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us. We look forward to welcoming you back soon.
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The entire experience was negatively influenced by processes base on a lack of trust in the customers - felt more like a convict than a guest. A token for breakfast to ensure nobody has a second egg? Having to sign for breakfast which has already been paid for?
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Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Waterfall City
Responded 18 Nov 2018
Thank you for staying at our hotel and for taking the time to provide feedback. It is regrettable that your breakfast experience was not an enjoyable one. Hotel Management have confirmed that the token system is meant to assist our staff to ensure that they prepare your meal to your liking and that in the event of a guest having opted not to have a Full English Breakfast, we are then able to refund them the difference. This is also why we request that our guests sign for their breakfast, so that we can confirm your details and reimburse you if necessary. We are sorry this felt burdensome to you, and do hope you will choose to stay with us again.
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I have now stayed here twice for business. The last time for 4 nights (Monday to Thursday). I have always found the staff very friendly and approachable. The service is good, efficient and of a high standard. The room was comfortable, well appointed and very clean. I made use of
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Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Waterfall City
Responded 14 Oct 2018
Thank you for staying with us. We are pleased to hear you sing praises of our helpful & friendly staff and breakfast offerings. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We look forward to welcoming you back soon.
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Pleasant stay for 5 nights in May. Fairly spacious and elegant rooms. Mostly friendly staff though I got a few irritated looks when I couldn't understand the accent first time. Good food but limited menu (even the full English breakfast). Excellent and polite cab service
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Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Waterfall City
Responded 11 Oct 2018
Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementCity Lodge Hotel Waterfall City
Double room
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12
What toiletries are provided with the room?
All standard ones - soap , shampoo , conditional , shower wash
0 votes
"Rooms facing the street are noisy"
"Location across the road from Mall of Africa"
"I prefer rooms on the upper floors that overlook the Mall of Africa."
"Choose the room facing The Mall of Africa for a nice sunset view."
"there is relatively little traffic and no landscape so any room would do..."
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123
PRICE RANGE
US$97 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalWaterfall
NUMBER OF ROOMS
149
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