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All reviewsstayed herefront deskmall across the streetthe loopnice hotelspent one nightvisiting friendscheck in was a breezefree coffeeroom was comfortable and cleanhotel is locatedgreat place to staywould stay againbistromarriotttargetlobby
Stayed one night at this Courtyard to attend a family function. Did the advance check-in thru the Marriott Rewards website. Arrived around 1:30 & had requested early checkin (2:00pm) and top floor room. Both requests were honored and we were in our room within 10...More
I have stayed here several times over the past 2-3 years for work. Staff is friendly, check-in is usually quick. Rooms are clean. Beds are great. I believe hotel is well maintained both inside and out. No pets allowed, which is great for an allergy...More
Response from Ken L, General Manager at Courtyard High PointResponded 2 weeks ago
Your kind words have us all doing back flips!
By the way we have recently updated our dinner menu for the summer season... give it a try next visit.
I will be sure to share your feedback with the Team and Eric.
Typical Courtyard but what is beyond frustrating to me is Courtyard’s recent attempts to make it over with an in house “restaurant and bar,” and this Courtyard was no exception. They don’t have the staff to take orders and to cook the food. When I...More
Thank Dawn G
Response from Ken L, General Manager at Courtyard High PointResponded 28 May 2018
We do apologize for being short a staff member and not delivering you the service that Marriott is built on. It was a mistake by the room service request and the bistro attendant became confused. Please accept my apologies and I would like...More
Stayed for two nights but confident I will never return. Left at 9am, returned at 5pm. Room hadn’t been cleaned. Saw a housekeeping cart in hall at room next door, assumed we were next. No knock on the door. Nothing. Peeked out at 6pm. Cart...More
I gave this 3 out of 5 because it wasn't quite a 4. Actually I'd give it a 3.5 out of 5.
We spent a night at this hotel for a function at High Point University, only about 5 minutes away. Nice hotel, plenty of...More
Response from Ken L, General Manager at Courtyard High PointResponded 27 February 2018
We truly appreciate your comments and do apologize for the issue you encountered with the shower diverter in your room.
It is our goal to exceed your expectations and we wish to have that opportunity in the future.