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All reviews stayed here front desk mall across the street great hotel the loop parking lot friendly and accommodating staff bistro bar super close ice machine check in was a breeze rooms are clean king bed would stay again lobby target hpu
We were in town for a college visit to High Point University. Check in was very fast. Rooms were large and clean. Gym was so/so, typical small hotel gym with a treadmill, bike and free weights. Very close to High Point and restaurants. Sadly, the...More
We stayed here for 3 nights recently. The hotel is a typical Courtyard layout with a bistro/bar in the main lobby. Rooms are clean and of good size. The staff is very nice and friendly ... and they are quite accommodating as well. Even the...More
Response from Ken L, Manager at Courtyard High PointResponded 4 weeks ago
You are most kind and thoughtful with your comments of our hotel team.
I will make it a point to share your comments with all of the staff, they are a great team with a genuine concern for our guests!
Thank you, sincerely,
I stayed at the Courtyard Marriott overnight for my brothers wedding and woke up with ANTS ALL OVER THE BED, curtains, and in our bags. I contacted the front desk and was blamed that there were ants because we had food in our trash can....More
Response from Ken L, General Manager at Courtyard High PointResponded 13 September 2018
Terrible Night Stay,
We dealt with your request of multiple rooms booked under an unauthorized Marriott employee discount rate and therefore it was necessary to adjust your rate to the standard guest rate.
As for the catered food that was brought into your guest room...More
Pretty sure this is the HPU hotel. We have stayed here multiple times to visit our son. It is always consistently a great stay. This visit was not for a good reason and after a 9 hour car ride and exhausting night we were welcomed...More
Response from Ken L, General Manager at Courtyard High PointResponded 26 August 2018
We greatly appreciate your loyalty and the positive comments about Jassiem.
I will be sure to let him know what you shared and the fact that he went above and beyond!
As for the A/C unit we replaced all units about a year ago so...More
I have stayed at this High Point Courtyard more than four times over the years. Each visit has been execellent— from the clean rooms tothe great staff. This is my first review of chain hotel, but I felt that their consistent level of excellence warranted...More
Response from Ken L, General Manager at Courtyard High PointResponded 22 August 2018
We appreciate your loyalty and look forward to your next visit....safe travels, my best.