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The Cascades Mountain Resort

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201 Sugarloaf Rd, Hendersonville, NC 28792-9386
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (50)
Room & Suite (29)
Pool & Beach (16)
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A note from The Cascades Mountain Resort
Updated 20/06/02

About

#7 of 11 hotels in Hendersonville
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Hendersonville, look no further than The Cascades Mountain Resort.

Given the close proximity of popular landmarks, such as Team ECCO Aquarium & Shark Lab (2.0 mi) and Pisgah Forest Gem Mine & Gifts (2.0 mi), guests of The Cascades Mountain Resort can easily experience some of Hendersonville's most well known attractions.

The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

The Cascades Mountain Resort features 24 hour front desk, room service, and a concierge. In addition, as a valued The Cascades Mountain Resort guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Hendersonville has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Kin's Kitchen, LON Sen Chinese Restaurant, and China Garden, which are serving up some great dishes.

The staff at The Cascades Mountain Resort looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Waterslide
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Snack bar
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English

Location

Full view
36Car recommended
Grade: 36 out of 100
26Restaurantswithin 1 km
2Attractionswithin 1 km
196Reviews12Q+A30Room tips
Traveller rating
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  • 28
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Popular mentions
Camden, South Carolina158 contributions56 helpful votes
We spent one night here in July 2021. A king suite room. Sure, the place is dated. It needs everything to be replaced to bring it up to today’s standards. But it’s still not bad. If you’re looking for a four-star hotel this is definitely not it. Yes, the mattresses are rather firm. Yes, housekeeping leaves a lot to be desired. My suggestion would be to bring some cleaning supplies with you and take care of the trouble spots yourself.Two years ago, I started carrying bathroom cleaner with me. I also bring my own handheld shower and change out the showerhead everywhere I go so I have ample water pressure and I can rinse down the shower and the tub after I clean it. The room we stayed in had a fair amount of dust on the horizontal surfaces, which I cleaned with one of their towels dampened. I also wiped down the tile around the sink and in the bathroom. I even went so far as to clean off the pictures and the lampshades which had not been cleaned in a while. The bathroom sink and the porcelain tub and the tub surround were all clean with Clorox cleanup and nothing was on them. The rinse water was clear. The bedding was clean. The carpet in this room could stand to be re-stretched. It also could use a good deep cleaning. The bathroom towels are a little small for somebody that is 6’3” and 260lbs. It felt like I was drying off with a hand towel. They are also rather rough. The provided shampoo, lotion, and conditioner are all made in China, so they immediately went in the garbage. All this being said, my wife and I will return. It did take a while to get the room cooled off. I also carry a pedestal fan with me when I travel. I guess I’m going to add painters tape to that list so I can tape the curtains by the door shut. I will also buy a mattress topper and a fitted king size sheet with deep pockets. I don’t know about the restaurants because we did not either. The fitness center is closed and the arcade is gone. Thank you Whu flu. Paying more than $125 a night here is too much for what they offer. But for a quickie get away that’s not that far from home and instead of going to dirty Myrtle or Cherokee, this is a good option for me. We did not even turn on the televisions. We also carry our own pillows too.
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Date of stay: July 2021Trip type: Travelled as a couple
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Vivian P wrote a review Jul 2021
2 contributions
No AC in lobby, no handicapped accessible bathroom, would not let me in the room slightly early, had to sit in hot lobby, no elevator, no AC on in room—July, 88 degrees!! Indoor pool off lobby. Fell over coffee table in dark room!! Not guest friendly, not handicapped friendly, & poor management!
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Read carefully what is available or not—like elevator. Ensure that room temperature is...
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Jennifer S wrote a review Jul 2021
Rincon, Georgia4 contributions
After reading all the bad reviews I came prepared. I brought cleaning supply's just in case. The resort is old and in bad need of renovations. But this trip was for the kids and the pool was great. They are understaffed so they don;t service your rooms. You have to request clean towels that they are happy to supply. The beds are very uncomfortable but after hours in that pool you can sleep on anything.Unlike some reviews our room was clean to start just run down.. On my last of 4 days I did see roaches. The air conditioners in the halls did not work but leaving the pool you won't mind. Most of the staff is very friendly surprisingly because they all seem over worked. .
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Date of stay: July 2021
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Diane M wrote a review Jul 2021
Fort Mill, South Carolina53 contributions43 helpful votes
First impression on entering the lobby is “hot”. The lobby was hot and humid which I thought was from the pool. But no. The whole hotel is unbearably hot. The rooms have inside doors but also have windows facing the hallway kinda like a motel would have. The hallways is like a blast furnace. Had to be 90-100 degrees with heat blowing from somewhere. When we went into our room which was in the hottest part of the hallway, the air conditioner unit, which is the old motel type under the window, had not been turned prior to our arrival so the room was stifling. We turned it on and set it at 65 then left for a while. When we returned it was somewhat cooler but because of the heat in the hall, it ran constantly all night to try to maintain some cool air. To top it off, the bed was like a brick. At one point, I laid 4 pillows down my side to try to sleep on top of for some comfort but that only made it hot. I moved to the couch which had softer cushions but there was no extra sheet or blanket so back to the brick bed I went. Got maybe an hour of fitful sleep. There was supposed to be breakfast included but all they had was prepackaged muffins and coffee so we skipped that and went to the diner next door. I would never recommend this hotel. There was a Hampton Inn next door. I wish I had known. I only booked here because of a kids birthday being held here and thought “mountain resort”, must be nice. Oh silly me!
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Date of stay: July 2021Trip type: Travelled with family
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UTguy44 wrote a review Jul 2021
Houston6 contributions3 helpful votes
Weakest a/c in the world. 100° in glassed-in hallway, no weather-stripping on bottom of door, all that heat & humidity rolling into room. Terrible, old motel. Request to change rooms denied. Will never stay here again.
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Date of stay: July 2021Trip type: Travelled on business
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PRICE RANGE
US$95 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsHendersonville
NUMBER OF ROOMS
100
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Frequently Asked Questions about The Cascades Mountain Resort
Which popular attractions are close to The Cascades Mountain Resort?
Nearby attractions include Needful Things Antique Mall (0.6 km) and Epic Theaters (0.9 km).
What are some of the property amenities at The Cascades Mountain Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Cascades Mountain Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cascades Mountain Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Cascades Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Cascades Mountain Resort?
Conveniently located restaurants include Fireside Restaurant & Pancake Inn, El Paso #2, and A Day in the Country.
Are there opportunities to exercise at The Cascades Mountain Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are pets allowed at The Cascades Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cascades Mountain Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Cascades Mountain Resort?
Many travellers enjoy visiting Carl Sandburg Home National Historic Site (7.4 km).
Is The Cascades Mountain Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.