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Zanzibar Serena Hotel

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Traveller (571)
Room & Suite (152)
Pool & Beach (78)
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Overview
  • Excellent58%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“big joe”(21 reviews)
“indian ocean”(52 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (731)
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Traveller rating
376
197
52
24
9
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LanguageEnglish
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376
197
52
24
9
Show reviews that mention
All reviewsbig joeseafood restaurantindian oceanwrap around balconybeautiful hotelpublic beachmain restaurantterrace restaurantsea viewold worldnice poolwalking tourthe general managerspice tourhigh ceilingsold buildingno elevator
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1 - 5 of 658 reviews
Reviewed 2 weeks ago

We stayed for three nights. Superb location. Excellent sea view from the second floor room. Room was comfortable with a large corner balcony area. Service from the staff was uniformly of the highest order. Breakfast buffet was varied and very enjoyable. We went in the...More

Thank Northender61
Reviewed 3 weeks ago via mobile

If you want to enjoy the ocean view and appreciate old world charm stay here. If you wants to idle and swim, and have no interested in history and culture, go to the northern part of the island where the water is turquoise and clean....More

Thank Akhil B
Reviewed 3 weeks ago via mobile

We stayed at the Serena Stone Town for one night and the employees/service were the highlight. Upon our request, “Big Joe” found us a local boat captain to hire for a half-day trip to the Tortoise Sanctuary on Changuu Island. The room and bed was...More

Thank Lisa D
Reviewed 6 May 2018 via mobile

Stayed 2 nights. Quick check in. Given room on 7th Floor facing the ocean. Amazing views from balcony. Excellent room amenities and ambience. Good selection of food with local variety. Amina at the reception was excellent. Highly recommended.

Thank AGM-MARTZ
Response from Paul C, General Manager at Zanzibar Serena HotelResponded 12 May 2018

Dear AGM Martz, Thank you for taking time to review our property. We are happy to note that you enjoyed your stay with us. We look forward to your next visit to Zanzibar for another amazing stay With regards, Paul Chaulo General Manager

Reviewed 23 April 2018 via mobile

Stayed 1.5 days - A really beautiful property in heart of stone town and right on beach. Interiors have beautiful wooden carvings, railings, entablatures, furniture - I can go on and on...incredibly pretty! Very well maintained old world charm! Rooms have ocean facing balcony with...More

Thank B S P
Response from Paul C, General Manager at Zanzibar Serena HotelResponded 12 May 2018

Dear B S P Thank you very much for the amazing review. We are pleased that you enjoyed our theme that goes hand in hand with this location that is a World Heritage site. We are also happy to note that you were impressed by...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$217 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Stone Town
#3 Spa Hotel in Stone Town
#3 Romantic Hotel in Stone Town
#4 Family Hotel in Stone Town
#4 Luxury Hotel in Stone Town
#4 Business Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Stone Town
#3 Spa Hotel in Stone Town
#3 Romantic Hotel in Stone Town
#4 Family Hotel in Stone Town
#4 Luxury Hotel in Stone Town
#4 Business Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (571)
Room & Suite (152)
Pool & Beach (78)
Dining (60)
Family and Play Areas (3)
Questions & Answers
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goodkaiya
13 April 2018|
AnswerShow all 5 answers
Response from Atprestonbeach | Reviewed this property |
Yes and yes
1
Vote
traveldays2000
3 March 2018|
AnswerShow all 8 answers
Response from Paul C | Property representative |
Yes we serve a variety of alcohol in the bar
0
Votes
Christopher O
20 May 2016|
AnswerShow all 5 answers
Response from KannanAT | Reviewed this property |
We made use of private taxi, but you can email them. They are very helpful.
0
Votes
Room Tips
"Lower floors recommended for some if the lack of a lift could present difficulty. Corner room had large..."
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"Get a seaview room. It´s worth the extra expense!"
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"View of the ocean!"
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"Room 35 was lovely, can't comment on others as I've only stayed once. It had views of the ocean..."
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