We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zanzibar Serena Hotel

Save
Share
Traveller (580)
Room & Suite (151)
Pool & Beach (78)
Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“big joe”(21 reviews)
“indian ocean”(51 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$443.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Stone Town hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ee35d88078b142ad9296974f03ed082b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":483610,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65678756],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":443,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ee35d88078b142ad9296974f03ed082b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":443,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":443,"highestMetaPriceDisplay":-1,"hotelName":"Zanzibar Serena Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVlMzVkODgwNzhiMTQyYWQ5Mjk2OTc0ZjAzZWQwODJiIiwiQUlLIjoiMGE1NDM4ZDQyODAwNDBhNDg0MWUwYjcwMWUyYTliNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/09/2018", "checkOut": "03/09/2018", "lowestPrice": "US$443", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65678756":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (738)
Filter reviews
665 results
Traveller rating
381
197
53
25
9
Traveller type
Time of year
LanguageEnglish
More languages
381
197
53
25
9
Show reviews that mention
All reviewsbig joeseafood restaurantindian oceanwrap around balconymain restaurantbeautiful hotelpublic beachterrace restaurantsea viewold worldnice poolwalking tourthe general managerspice tourhigh ceilingsno elevatornarrow streets
FilterEnglish
Updating list...
1 - 5 of 665 reviews
Reviewed 1 week ago via mobile

This elegant hotel provided the perfect environment for our last night in Tanzania. The view of the Indian Ocean from the entryway and from our balconies were beyond belief. The swimming pool provided a much-needed opportunity to relax and enjoy being taken care of with...More

Thank Diane G
Reviewed 1 week ago

My husband and I stayed at the Serena for 3 nights. The room was spacious, overlooking the Indian Ocean, clean, with all needed amenities. Meals were plentiful and delicious. The staff was gracious, friendly and helpful. All attractions are within walking distance. If visiting Stone...More

Thank tmort1801
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 1 week ago

Dear tmort1801 Thank you for the delightful comment on Zanzibar Serena Hotel, we are very happy that you had a brilliant stay with us. We are committed to giving our guest memorable experience and building lasting relationships, we do hope that you will give us...More

Reviewed 1 week ago

What an amazing and quaint hotel! We had a beautiful room with a giant wrap around porch. The room was small, but the big patio more than made up for it. There were hammocks and chairs on the patio to relax on; oh...and did I...More

Thank Jan S
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 1 week ago

Dear Jan S Thank you for taking the time to review Zanzibar Serena Hotel, we are delighted that you enjoyed your stay with us. Your feedback is very kindly received and it encourages us to continue our pursuit for excellence. Thank you for recommending Zanzibar...More

Reviewed 3 weeks ago via mobile

Am presently staying at the Serena. Bar tender couldn't find the food menu. Had to wait for someone else to find one. Booked reservation at gorgeous seafood restaurant on the terrace. This is a prix fixe menu at about $50 per person. Apps were good,...More

1  Thank Susan O
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 3 weeks ago

Dear Susan O Thank you for taking the time to give us valuable feedback over your stay at Zanzibar Serena. Please accept my apology for poor dinning experience - it is regrettable. We take your comment very serious and I right away I will address...More

Reviewed 4 weeks ago

Be transported back in time in a small luxury hotel with traditional design and impeccable service. Lunch at the restaurant is surprisingly good and the breakfast is superb. Service is irreproachable. Strongly recommended for a short weekend break.More

Thank queencharlotta
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 3 weeks ago

Dear Queencharlotta Thank you for recommending Zanzibar Serena, the hotel is a piece of history and we are committed to maintaining its historical architectonics while offering unsurpassed service in Stone Town. Thank you for staying with us and we hope to see you again in...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$219 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Classic Hotel in Stone Town
#2 Ocean View Hotel in Stone Town
#3 Quiet Hotel in Stone Town
#4 Charming Hotel in Stone Town
#5 Business Hotel in Stone Town
#6 Romantic Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$219 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Classic Hotel in Stone Town
#2 Ocean View Hotel in Stone Town
#3 Quiet Hotel in Stone Town
#4 Charming Hotel in Stone Town
#5 Business Hotel in Stone Town
#6 Romantic Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (580)
Room & Suite (151)
Pool & Beach (78)
Dining (61)
Family and Play Areas (3)
Questions & Answers
Ask a question
goodkaiya
13 April 2018|
AnswerShow all 5 answers
Response from Atprestonbeach | Reviewed this property |
Yes and yes
1
Vote
traveldays2000
3 March 2018|
AnswerShow all 8 answers
Response from Paul C | Property representative |
Yes we serve a variety of alcohol in the bar
0
Votes
Christopher O
20 May 2016|
AnswerShow all 5 answers
Response from KannanAT | Reviewed this property |
We made use of private taxi, but you can email them. They are very helpful.
0
Votes
Room Tips
"Ask for an ocean view - unforgettable!"
Read review
"Ask for a corner room with the large patio!"
Read review
"Ask for the sea view pool facing rooms :-)"
Read review
"Lower floors recommended for some if the lack of a lift could present difficulty. Corner room had large..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing