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Zanzibar Serena Hotel

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Traveller (603)
360
Panoramas (17)
360
360
360
Traveller (603)
360
Panoramas (17)
Pool & Beach (98)
Overview
Kelele Square, Stone Town, Zanzibar City Tanzania See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (760)
Filter reviews
683 results
Traveller rating
392
202
54
25
10
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LanguageEnglish
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392
202
54
25
10
Show reviews that mention
All reviews big joe seafood restaurant indian ocean wrap around balcony main restaurant beautiful hotel public beach terrace restaurant sea view old world great pool walking tour the general manager spice tour old building rooms are small no elevator
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1 - 5 of 683 reviews
Reviewed 4 days ago

A lovely characterful hotel sited close to a private beach, A beautiful room, with excellent service and dining. In an ideal location if you wish to explore the old town and eat out with confidence in nearby locations . Try and book an evening walking...More

Thank CarolGU1
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 days ago

Dear CarolGU1 Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. Thank you for choosing to stay with Zanzibar Serena and...More

Reviewed 1 week ago

My wife and I spent two nights at this hotel, whilst sightseeing in Stone Town. The restaurant and poolside provided excellent views out over the bay. The staff were very friendly and the food was very good. We stayed in a room on the third...More

Thank Steve T
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 days ago

Dear Steve T We are truly honored and delighted to hear that you enjoyed your stay with us and that you found our staff friendly and the food and service very good. Management will be sure to share your encouraging feedback with the entire team....More

Reviewed 2 weeks ago

We stayed two nights here in a beautiful suite with sea views. The location is lovely and the hotel is magnificent with its wood and tiles and colonial past. Yet, the pool which is very nice had a few table around it where not one...More

Thank Bozouls
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear Bozouls We greatly appreciate your comments regarding your recent stay at the Zanzibar Serena Hotel, it is always a pleasure to receive valuable feedback. I am however sorry that our pool area and the food and service during dinner did not meet your expectations...More

Reviewed 3 weeks ago

Nice Place but bad service, i have spend 4 nights with my familly coming back from safari in Tanzania We where desapointed about service at front office, they dont know anything, the room we add was Noisy on the 1 st floor, we complain but...More

Thank Tristan P
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear Tristan P We would like to thank you for taking the time to express the unpleasant experience of your recent stay with us. It is only through feedback, that we are able to improve. I certainly empathize regarding the points you mentioned and we...More

Reviewed 3 weeks ago via mobile

Really welcoming place after a hot day in Stonetown. The staff are very friendly. The lady at reception made us feel very welcome (we were walk-ins) and the welcome drink was delicious served by a very charasmatic gentleman. Great pool. Beautiful sunsets. Delicious breakfast in...More

Thank Eliska B
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 3 weeks ago

Dear Elisa B We are honoured to have been your hosts in Zanzibar and we are delighted that you enjoyed your stay overall. Thank you for your feedback which helps us in our pursuit for excellence. We remain in your service. Wilfred Shirima

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$214 - US$441 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$214 - US$441 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Photos
Traveller (603)
Room & Suite (219)
Pool & Beach (98)
Dining (80)
Amenities (5)
Family and Play Areas (3)
Nearby
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Questions & Answers
Ask a question
India H
24 October 2018|
AnswerShow all 3 answers
Response from Tristan P | Reviewed this property |
It could be any name You will see at check in
0
Votes
goodkaiya
13 April 2018|
AnswerShow all 5 answers
Response from Atprestonbeach | Reviewed this property |
Yes and yes
1
Vote
traveldays2000
3 March 2018|
AnswerShow all 8 answers
Response from Paul C | Property representative |
Yes we serve a variety of alcohol in the bar
0
Votes
Room Tips
"WE asked for a sea view and they were happy to accommodate us."
CarolGU1
4 days ago
Read review
"We had a suite with a side balcony water view. This was overpriced."
Bozouls
2 weeks ago
Read review
"Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
faithn2014
4 weeks ago
Read review
"Best views on the third floor. Pool is very warm & clean. Bar is a bit expensive ... best to go for..."
teriraksnis1
15 Sep 2018
Read review
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