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Very long drive from the airport. In a well maintained Estate garden is very beautiful. Staff not friendly only reception staff very friendly. Decor very old from reception, lounge and bar wood decor all over. Rooms are bid but not nice old furniture not morden...More
Can’t understand the poor reviews. I have no complaints, the hotel is an unusual design, but I liked it. Excellent rooms with great views. Amazing location and facilities, if a little remote. If they could improve one thing it would be their menu, which is...More
Once upon a time this hotel justified its first class reputation. Sadly, it has now become something of a disaster. Whilst the rooms (at least our room) remains of good standard - the bathroom was particularly good, the food and beverage aspects were deplorable. We...More
Response from General_Manager_AHS, Manager at Arabella Hotel & SpaResponded 5 days ago
Thank you for taking the time to share your recent experience at the Arabella Hotel & Spa with us.
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here...More
I have wanted to stay at Arabella for a long time, I was delighted with everything about this hotel, the situation is fantastic and the rooms are very comfortable, The outlook from my room overlooked the fairly dry lagoon, but the fairways of this golf...More
We visited here as we had been before and it's a nice place with a fine good golf course and five star hotel. We wanted a light lunch. This was served (if thanks is the correct term) in the restaurant rather than bar/veranda area. We...More
Thank Prue L
Response from General_Manager_AHS, Front Office Manager at Arabella Hotel & SpaResponded 2 weeks ago
Dear Mr Pruel
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Arabella Hotel & Spa.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More