Arabella Hotel Golf & Spa
Arabella Country Estate, Kleinmond, Overstrand 7195 South Africa
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About
#2 of 20 hotels in Kleinmond
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DISCOVER THE ART OF NATURE AND PURE LUXURY IN HERMANUS Located in the heart of the Kogelberg Biosphere, Arabella Hotel, Golf & Spa, affords the unique opportunity to experience a perfect blend of luxury and rare natural beauty. Inspired by the distinctive fynbos exclusive to this area, every moment at the hotel is a pleasure to the senses.Indulge in an array of dining options, relax at our luxurious spa, lounge beside sparkling swimming pools, and listen to the soothing hum of our honeybees. Our privileged location in the Kogelberg Biosphere allows for convenient access to world-famous whale watching destinations and exhilarating outdoor activities – all just a 90-minute drive from Cape Town. Host inspiring business meetings and unforgettable weddings in generously appointed venues featuring the latest technology, impeccable service and catering expertise. Then tee off at our signature golf course ranked in the top 10 in South Africa.Experience pure luxury and natural beauty in full bloom at our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Poolside bar
Mini golf
Tennis court
Canoeing offsite
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans
Location
Arabella Country Estate, Kleinmond, Overstrand 7195 South Africa
Getting there
Car HireSee all Kleinmond car hire
1062Reviews4Q+A100Room tips
Reviews
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We spend 1 night in the hotel and really enjoyed it. Staff was very friendly and helpful. Our room was great with big terrace and stunning view over the lagoon. All was very clean. The bar has a great selection of local wines. The hotel has a nice atmosphere.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Resturaunt is excellent!! What an improvement! We had a great dinner starting with the calamari and then the linefish and T- Bone for a Friday night dinner. The pool looks amazing again after the refurb. Our complements to you Michael and your team.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Request a table overlooking practice tee
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
I didn’t stay here as I was with my Son who was here on business. When I was approached by the incredibly courteous staff if they could help me, I explained that I was only waiting on my Son. I asked could I look around and the Staff were most obliging, indeed encouraging me to walk around. The toilets were spotless, the attention to detail was obvious. The floor below the reception has a most amazing collection of art on the walls. As I said at the beginning I didn’t stay here but what I saw only enhances my determination to return here.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 13 Sept 2023
Dear ComfortablyNumb133, Thank you so much for your review and your very positive feedback. I am very excited about your feedback and happy that my team made you feel like a guest. We really do appreciate you taking the time to walk through our lovely property and know that you are most welcome anytime. Kind regards Hannes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at the Arabella Hotel was very memorable and I left there extremely impressed with their service. I was greeted by friendly staff upon arrival, to the front desk personnel who was informative and helpful. My room was to die for, the food absolutely superb and the service overall from all the staff to management was very friendly and professional. I can highly recommend the Arabella Hotel to anyone wanting to experience first class service.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 07 Sept 2023
Dear FabulousityG, Thank you so much for you feedback about our hotel and you. We really appreciate your feedback and we are very excited that you enjoyed your time at the Arabella Hotel, Golf and Spa. Kind regards Hannes Human
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved this hotel! Everything about it is amazing! The rooms are spacious and very classy, the food is amazing. The common areas are beautiful! The fireplace in the lounge was my favourite spot! Love it.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 07 Sept 2023
Dear 726Lungilem Thank you so much for your review and feedback about the Arabella Hotel, Golf and Spa. We really do appreciate your positive feedback. Kind regards Hannes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We met the very helpful barista Shannon who introduced us to the different types of coffees available and what really makes a perfect espresso or cappuccino . Her knowledge and experience was evident and we were fortunate to share her 10 year's there . We all enjoyed the expresso and the beautiful setting wit views out to the golf course and dam .
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: worth a try
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 07 Sept 2023
Dear 845ianv, Thank you so much for your feedback and support towards the Arabella Hotel, Golf and Spa. We do appreciate your positive feedback and I will most certainly share your feedback with Shannon and the team. Kind regards Hannes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
In Dutch Arabella means beautiful. This hotel definitely lives up to its name, beautiful. The estate, hotel room, spa, surroundings & staff were amazing. Perfect for family, couples & solo visits. I wish I played golf, the golf course looked magnificent and well maintained. The spa blissful and the facilities at spa well maintained. The live band on Saturday made Saturday night perfect, a real vibe. The Laguna lounge was my preferred place to dine at. Adion, one of the restaurant managers listened to my feedback and immediately made some changes to improve my restaurant experience. I stayed for 2 nights but definitely a longer stay is required to enjoy the full experience of the beautiful Arabella.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: 2 nights stays, is too short.
Spa treatment a must, book in advance.
Laguna Longe delicious food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 07 Sept 2023
Dear stasriet, Thank you so much for your wonderful feedback about the Arabella Hotel, Golf and Spa. We really do appreciate your feedback and I will most certainly share this with the team. I am very happy that Aidon assisted your during your time in the restaurant and immediately responded to your request. I will most certainly thank him for that. Kind regards Hannes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is so disappointing when a hotel goes ‘to the dogs’. We are home owners at Arabella and sadly watch the deterioration of the hotel infrastructure and particularly the quality of food served. The food is appalling: Today a quick family dinner - Babotie with raw egg and bone (last time burnt) Leather like cold Chicken burger and steak - ???Ribeye. Chopped up pasta gloop in packet sauce. Stale bread. R300 on average for a main. Our advice - don’t trip over the threadbare carpet and pack your own food or eat at Wildekrans, Benguela or Mannys. We pity the poor waitrons.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michael Phillipson, General Manager at Arabella Hotel Golf & Spa
Responded 20 May 2023
Dear Dr Piorkowski Thank you very much for your visit to Arabella Hotel Golf & Spa last night and thank you for your most valuable feedback. Please accept our sincerest apologies for the most unfortunate and unusual dinner experience you had during your visit. We are most disappointed that you did not enjoy your experience with us. We assure you that corrective action was taken immediately after service last night to assist us in improving the level of product and service delivery. Furthermore, we will continue to improve the facilities at Arabella Hotel Golf & Spa and we have made immense progress in a very short period of time. Whilst further improvements to Arabella Hotel Golf & Spa are well under way, we have shared your comments with our development team. Dr Piorkowski, thank you once again for your feedback and we sincerely hope to welcome you back in the near future. Kind regards, Michael Phillipson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Something is very wrong at the restaurant. The cork flew off when the awkward waiter opened the bottle of Cap Classique, with contents and bottle flying all over the place. My husband opened the replacement bottle - the wine was room temperature, wirh the waiter offering to put ice in the Cap Classique! She got the rest of the wine order wrong - and the white wine was at room temperature in sweltering February heat. I went to speak to the floor manager who promised me all would be good for the rest of the evening. The food arrived cold, with fat congealing in the dish. No spoons to dish up food onto plates, we used our forks. No waiter to top up wine. No cloth supplied to dry bottle taken out of ice bucket. The food was terrible. The desert took so long, we forgot about it and asked for the bill. More waiting. The deserts then arrived, it was awful. The manager was nowhere to be seen. These are just some of the things that went wrong. We were six happy friends together, and the experience could not spoil our fun, but we won't go again.…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 17 Feb 2023
Dear Cruiser31253237108, Thank you for your recent visit to the Arabella Hotel, Golf and Spa. We appreciate your valuable feedback about your experience at our restaurant. I can most certainly understand by your feedback that the night was not what you expected and that there were a comedy of errors. I would like to apologise for the subsequent frustrations and inconvenience caused during your time in the restaurant. I have followed up with the restaurant team and we have unpacked the concerns raised and have done the necessary training with the team. We will continue to focus on the concerns raised and ensure that they are not repeated. Again, I would like to apologise for the poor experience on the night and thank you for your valuable feedback. Please know that you are always welcome at the Arabella Hotel Golf and Spa. Yours sincerely Hannes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for 3 nights on the 3 Jan. we had a really nice relaxing time. The rooms are spacious clean and modern. The pool area is lovely big pool comfy sun beds and a water fall. The waiting staff are very welcoming and nothing is too much trouble. In fact all the staff at the hotel made you feel very welcome and were very efficient. I would like to make a special thank you to Junade on reception desk who helped me with a problem with luggage. I would recommend this hotel to any one looking for a relaxing time with good facilities and friendly staff. Definitely worth 5 stars in my opinion.
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hannes Human, Other at Arabella Hotel Golf & Spa
Responded 13 Jan 2023
Dear 835Sallyl, Thank you so much for your recent visit to Arabella Hotel Golf & Spa and thank you for your most valuable feedback. I will most certainly share your kind feedback with my team and I will personally thank Junade for the great service which he has provided you. Again, thank you for choosing the Arabella Hotel Golf and Spa for your stay in the Overberg area and we most certainly look forward in welcoming you back. Kind regards Hannes Human
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$184 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arabella hotel hermanus, arabella western cape hotel, arabella western cape hermanus, western cape spa
FORMERLY KNOWN AS
Arabella Hotel & Spa
LOCATION
South AfricaWestern CapeOverberg DistrictOverstrandKleinmond
NUMBER OF ROOMS
145
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Frequently Asked Questions about Arabella Hotel Golf & Spa
Which popular attractions are close to Arabella Hotel Golf & Spa?
Nearby attractions include Benguela Cove Lagoon Wine Estate (0.8 km), Bosman Hermanus (4.6 km), and Benguela Adventure Pirate Adventure Golf (3.5 km).
What are some of the property amenities at Arabella Hotel Golf & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Arabella Hotel Golf & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arabella Hotel Golf & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Arabella Hotel Golf & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Arabella Hotel Golf & Spa?
Conveniently located restaurants include Le Chalet, Moody Lagoon at Benguela Cove, and Ecology Lifestyle Farm.
Are there opportunities to exercise at Arabella Hotel Golf & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Arabella Hotel Golf & Spa have airport transportation?
Yes, Arabella Hotel Golf & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Arabella Hotel Golf & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arabella Hotel Golf & Spa?
The staff speaks multiple languages, including English and Afrikaans.
Does Arabella Hotel Golf & Spa have any great views?
Yes, guests often enjoy the ocean view available here.