We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
No words for describing this place! One of the best: best hotel, best food, best service , best golf! Please threat yourself and spend at least one night... nothing similar in the world!!!5 stars plus!!!!
Excellent location, quiet, relaxing peaceful stay. we paid over R3000 p/n & had a room overlooking the "pool" which you could see in the distance hidden behind the trees. staff changed our room to 1 overlooking the golf and lagoon area. that was stunning.
Response from General_Manager_AHS, Front Office Manager at African Pride Arabella Hotel & SpaResponded 4 weeks ago
Dear Mr Kumpat
I would like to extend my most sincere apology for the issues that you experienced during your stay at our hotel.
It is definitely not a reflection of what we are actually able to offer to all of our GUESTS. I can...More
Visited over mothers day weekend. Disappointed with the smell of the bathroom, like it hasnt been cleaned properly or the drains needed a clean.
As usual their breakfast was a winner. Their restaurant menu needs an update in my opinion.
Made use of the spa,...More
Response from General_Manager_AHS, Assistant Front Office Manager at African Pride Arabella Hotel & SpaResponded 4 weeks ago
First of all, I would like to thank you for your valuable feedback given regarding your experience and sharing it with us. I am pleased to hear your experience at the spa was pleasant and your breakfast was great.
Please accept my apology...More
We used to come to Arabella at least twice a year in the past, but noticed about 2 years ago that the hotel was going downhill. So we were really hoping that the hotel and service would have improved in the past two years. Wrong!...More
1 Thank WilIls
Response from General_Manager_AHS, Executive Assistant at African Pride Arabella Hotel & SpaResponded 8 May 2018
Firstly I would like to thank you for taking the time to advise us of your recent stay at Arabella Hotel & Spa. It is through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the...More
We were guests at this beautifully planned venue which included accommodation for two nights. The rooms were spacious and staff throughout the weekend were attentive. On my previous visits the food was average however for this event it was excellent.