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Fairfield Inn & Suites Watertown Thousand Islands

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250 Commerce Park Dr, Watertown, NY 13601-2299
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (59)
Room & Suite (27)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Watertown Thousand Islands
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 hotels in Watertown
Location
Cleanliness
Service
Value
Travellers' Choice
Only Fairfield Inn & Suites by Marriott® gives you confidence that your trip will be a success because we consistently deliver a hotel experience that's just right. We provide you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at every Fairfield Inn & Suites, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. Relax and unwind with our plush mattresses and fluffy pillows. Or work off some steam in our pool and exercise room. Whether you're traveling for business or pleasure, Fairfield Inn & Suites provides everything you need to make the most out of your stay. Great value and great service, all backed by a name you can believe in: Marriott.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
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Location

Full view
36Car recommended
Grade: 36 out of 100
42Restaurantswithin 1 km
1Attractionwithin 1 km
348Reviews6Q+A54Room tips
Traveller rating
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  • 14
  • 2
  • 4
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Popular mentions
Maureen T wrote a review Jul 2021
Wilmington, North Carolina8 contributions
Very clean, updated room. We were on the 3rd floor and it was pretty quiet. Since Covid has prevented all hot breakfasts, the choices of the continental breakfast were good. Towels were thick and the beds were very comfortable.
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Date of stay: July 2021
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Sebastian Ruiz Ferrer MacGregor wrote a review Sep 2020
Boston, Massachusetts73 contributions26 helpful votes
The hotel was very nice and the staff was very friendly. It is a bit more expensive than other of the nearby hotels. However, it is nicer and the quality of the room, bed and bathroom was much better and nicer. I would recommend it.
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Date of stay: September 2020
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falafan wrote a review Aug 2020
Hyde Park, New York13 contributions9 helpful votes
We only stayed two nights. Seemed clean though we never saw any employees cleaning the high touch surfaces. Breakfast bags were ok. However there was no milk for the prepackaged cereal. My daughter didn’t mind eating her cereal dry so it wasn’t a big deal. Overall, good experience and would stay again.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Brittany Barney, Other at Fairfield Inn & Suites Watertown Thousand Islands
Responded 24 Aug 2020
Dear falafan, Thank you for taking the time to review your recent stay with us. While we ensure that we are sanitizing high touch surfaces frequently throughout the day, I will ensure that this is reviewed with all staff to ensure that we are following all necessary protocol at all times. I apologize that we did not have milk for the cereal. We are working diligently to adapt to our new procedures and will adjust our ordering levels accordingly. We appreciate you staying with us and am happy to hear that you had an overall good experience. Best Wishes from the Fairfield Watertown team!
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Platinum4Life wrote a review Jul 2020
1 contribution1 helpful vote
A couple of weeks ago I traveled to upstate NY to tour the 1,000 Islands Region and stayed at this location. With everything else, COVID-19 has also altered greatly the services Marriott offers. However, what COVID-19 did not impacted was the level of attentiveness and care I received during my stay - AND, days after my departure. On a few occasions, I stopped at the Front Desk that was staffed by one person, Kristina. Each time, not only was I greeted and serviced with what I considered to be a very high level of courtesy and attentiveness, I personally witnessed Kristina fielding multiple calls and in-person requests of other guest, who were all being treated with that same high level of courtesy and attentiveness. I checked out of the hotel the next day and drove 2+ hours heading to my next destination - the Residence Inn in Albany, NY. While driving I realized that I had left eight dress shirts hanging in the closet at the Fairfield Inn Watertown. I called the hotel and Kristina answered the phone. She promptly secured and stored my shirts and assured me that she would do what was necessary to get them returned to me. Within two days I was contacted by the General Manager, Brittany Barney. The next day Ms. Barney emailed me the USPS tracking number for the delivery of my shirts. As I mentioned in my email to Ms. Barney, Kristina's unwavering gracious mannerism was (is) extremely noteworthy. And, the appreciation for the continued attentiveness to my needs after my departure cannot go unsaid. As a Marriott Platinum Member, I am "afforded" a level of care. However, my Membership status has nothing to do with the care I receive. How well we are cared for in life is solely determined by who is doing the caring. Marriott wants to know when we are dissatisfied. When we are satisfied, we have a responsibility to communicate that as well! If you're traveling to the Watertown area and are looking for place to stay (be cared for), I highly recommend you stop in and see Kristina and Brittany! Stay Blessed ... and Stay Safe!
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Date of stay: July 2020
Location
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1 Helpful vote
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skylimit14 wrote a review Jun 2020
Houston, Texas14 contributions2 helpful votes
This hotel (and Watertown in general) was a welcomed surprise. Excellent safety standards during pandemic. Convenient location and parking. Clean rooms. Laundry area clean and available. Decent breakfast bags. Accommodating staff. Quaint, pretty town with high quality service and food. Great place to stay.
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Date of stay: June 2020Trip type: Travelled on business
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PRICE RANGE
US$107 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
103
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Frequently Asked Questions about Fairfield Inn & Suites Watertown Thousand Islands
Which popular attractions are close to Fairfield Inn & Suites Watertown Thousand Islands?
Nearby attractions include Zero Latency Ny (1.1 km), Escape The Mystery Room (1.2 km), and Above Reality - Virtual Sports Complex (0.7 km).
What are some of the property amenities at Fairfield Inn & Suites Watertown Thousand Islands?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Watertown Thousand Islands?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Watertown Thousand Islands?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Watertown Thousand Islands?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Watertown Thousand Islands?
Conveniently located restaurants include Fairground Inn, Coleman's Corner, and The Grille at Hilton Garden Inn.
Are there opportunities to exercise at Fairfield Inn & Suites Watertown Thousand Islands?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Watertown Thousand Islands?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Watertown Thousand Islands offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Watertown Thousand Islands?
Many travellers enjoy visiting Public Square (2.6 km).
Is Fairfield Inn & Suites Watertown Thousand Islands accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.