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Signature Hotel Apartments

59 reviews
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Traveller (15)
Room & Suite (7)
Dining (4)
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Overview
  • Excellent78%
  • Very good18%
  • Average1%
  • Poor3%
  • Terrible0%
Travellers talk about
“customer care”(8 reviews)
“jinja town”(6 reviews)
“spacious rooms”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (59)Write a Review
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All reviewscustomer carejinja townspacious roomsluxury accommodationcool environmenttwo nightsjuliettelevisionsourcenile
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1 - 5 of 58 reviews
Reviewed 5 weeks ago

I was extremely disappointed with the customer service from Moses at front desk and the manager - who despite a poor check in, we never actually met; we arrived at the property only to be told we had no booking. Despite booking and PREPAYING the...More

Thank LaurenRd13
Response from Mugumya R, Guest Relations Manager at Signature Hotel ApartmentsResponded 3 weeks ago

Dear LaurenRd13, Your Review has come as a shock to the Hotel team! However we do apologize for all that didn't go right through out your stay. First, your reservation was through Booking.com (accommodation brokers) which we didn't confirm that's why on arrival you were...More

Reviewed 27 December 2017

Hallmark of Hospitality! Epitome of Courtesy! Breathing taking view! The Facility to Benchmark by all in that category of the Industry. If our stay was very good in 2016 then that of 2017 was way up there. The biggest improvement was in the quality and...More

Thank davidE7782XU
Response from Mugumya R, Guest Relations Manager at Signature Hotel ApartmentsResponded 3 weeks ago

Dear DavidE7782XU We thank you for choosing to stay at Signature Hotel Apartments and sparing valuable time to share your experiences with us that positively lifted our spirits. We are glad to learn that you always have relaxing and amazing time whenever at Signature, we...More

Reviewed 23 May 2017

Signature Hotel Apartments!! They are the best that Jinja has to offer. Located on the main highway from Kampala, Kampala Road in Jinja but now referred to us Nalufenya Road.They are clean and tidy, the rooms are always smelling fresh and well maintained, customer service...More

Thank Fiona K
Response from Mugumya R, Guest Relations Manager at Signature Hotel ApartmentsResponded 27 June 2017

Dear Fiona K, Thanks for sharing your experience with us and the rest of the travelers. we look forward to hosting you again

Reviewed 30 March 2017 via mobile

My family of 5 stayed there for 3 nights and loved it. We had a 3-bed, 3.5 bath apartment with hot showers and air in the master and in the family room. The place was well decorated and very comfortable. There is no central dining...More

Thank NashDad
Response from Mugumya R, Guest Relations Manager at Signature Hotel ApartmentsResponded 31 March 2017

Dear NashDad, I sincerely thank you for choosing to stay at Signature Hotel Apartments and sparing valuable time to share your experiences with us that positively lifted our spirits. We are glad to learn that you had a relaxing and amazing 3 nights stay, I...More

Reviewed 22 March 2017

I and members of my family recently had an extended stay at the Signature Hotel in Jinja. We enjoyed everything about the hotel. The accommodations were very comfortable and the breakfasts were great! However it was the staff that really made the stay special for...More

Review collected in partnership with this hotel
1  Thank Wayne R
Response from Mugumya R, Guest Relations Manager at Signature Hotel ApartmentsResponded 24 March 2017

Dear Wayne R, Thank you for choosing to stay with us on your recent visit in Uganda and taking time to share with us your Signature experience. we are so delighted to hear that we served yo beyond your expectations! we are committed to offering...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Breakfast included
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (7)
Dining (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Betty W
30 July 2016|
AnswerShow all 2 answers
Response from Mugumya R | Property representative |
Dear Betty, we have got differnt arrangements depending on the family memebers you have travelled with. please communicate us through our website or email given on our tripadvisor page waiting for your response
0
Votes
Room Tips
"I found that one can ask for something extra to be done-the staff are very eager to help without always..."
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"upper rooms"
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"Very good view from the balkony, Awesome green serene for an evening rest very spacious"
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"Apartment D has the best view."
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