Umngazi River Mouth, Port St Johns 5120 South Africa
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#1 of 1 resort in Port St Johns
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Travellers' Choice
Tucked away on the Wild Coast, in the heart of Pondoland, and encompassed by a rocky coastline, indigenous forests, secluded coves and breathtaking views of the Indian Ocean, lies the award winning Umngazi Hotel & Spa - an award winning family resort & spa. The thatch-roofed bungalows are situated amongst the indigenous gardens which provide the perfect setting for a totally relaxed holiday. Weekly fly-in packages are available Friday to Friday from Durban where you fly at 500 feet above sea level along the beautiful coastline - a wonderful way to start your holiday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Public wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Spa
Facial treatments
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Laundry service
Ironing service
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Room features
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Afrikaans
Hotel links
Location
Umngazi River Mouth, Port St Johns 5120 South Africa
E-mail hotel
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1670Reviews36Q+A100Room tips
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A retreat from the everyday. A tranquil location with many possibilities to go hiking, beautiful beaches to spend a day lying in the sand with rock pools to lie in. Delicious food. A beauty spa with a breathtaking view.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Our first time to Umngazi and will not be the last. The hotel suits the environment and all form a 'melting pot"of beautiful facilities and natural surrounds. Attention to detail whilst dealing with a number of people is commendable. Management are very friendly and are always on call. And YES, the FOOD. Absolutely delightful, well balanced and lots to eat if one is breaking diet rules. Best of the best. We will be back - hopefully no potholes then !
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 20 Feb 2022
Dear Nantha. We so appreciate your lovely feedback following your stay with us at Umngazi. It pleases us no end to read these amazing compliments and our team will beam with pride knowing we met your expectations on every level and beyond. The best is knowing that you will be back to enjoy another well earned break at Umngazi. We are so looking forward to that and wish you friendly Pondo greetings from the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food was out of this world. We felt so spoilt. The staff was always available and very friendly and helpful. We can recommend Umngazi Resort to anybody who wants to have a relaxing time away and eat like Kings and Queens.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 4 weeks ago
Thank you for your 'best ever time away' rating of your stay with us at Umngazi. We highly appreciate your accolades making special mention of our friendly and helpful staff as well as what our chefs so passionately prepare for our valued guests. Thank you for recommending us for future guests benefit and we hope to welcome you back for many more special holidays on the Wild Coast. Wishing you friendly Pondo blessings from the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly the best holiday ever, perfection from start to finish! The room, facilities, incredible staff, the world class spa and let's not forget the food, oh my goodness the food!! A piece of heaven in our beautiful country, will most definitely go back!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 4 weeks ago
Dear Sister Stef. We highly appreciate your 'best holiday ever' review of your Umngazi experience. Thank you for taking the time to do so for future guests info making special mention of our rooms, facilities, staff, spa and food. Our team are incredibly proud of what they do and your compliments are hugely satisfying. We so look forward to welcoming you back at our piece of paradise on the Wild Coast and wish your friendly Pondo blessings from the Umngazi family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Umngazi Hotel and Spa for four nights and the whole experience was exceptional. The layout of the bungalows provided a relative good degree of privacy and perfect views of the river and ocean. As a holiday destination, from the time we arrived to the time we left, we felt like we were in paradise and oblivious to the world outside . Generally the staff were exceptional, the food is amazing and with it being a buffet service for all three services there was plenty of choice for everyone. Our only downside was the outdoor shower which proved very cold and exposed during one day of heavy rain and winds.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 4 weeks ago
Dear Ian. Thank you for your wonderful feedback following your stay with us at Umngazi. We appreciate you choosing Umngazi as your chosen destination and it is immensely satisfying to know that we met your expectations. All our rooms have outside showers but for those who might prefer to bath on a chilly evening, every room has that option too. Our passionate kitchen staff lead by our highly competent chefs will be most pleased with your compliments on what they prepare daily for our valued guests. We hope to welcome you back in paradise on the Wild Coast again sometime and wish you friendly Pondo blessings from the Umngazi team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Umngazi Hotel and Spa is an exceptional holiday destination, from the time you arrive to the time you leave, you feel like you are in paradise. Children are kept busy with loads to do, the staff are exceptional, the beach feels untouched and the food is amazing. I would HIGHLY recommend Umngazi to any family who would like an amazing family holiday. Even the people that go there for their holidays are friendly and great to be around!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 4 weeks ago
Dear Lee-Ann and Marc. Thank you so much for your incredibly beautiful feedback of your stay with us at Umngazi. We are most appreciative to you for this exceptional review making special mention of the amazing people who visit us as well as our staff, location and food. We are most grateful to you for recommending Umngazi for future guests assessment and can't wait to welcome you back. Wishing you friendly Pondo hugs from the Umngazi family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is always a treat to visit Umngazi River Bungalows and once again it didn't disappoint. The service and quality of the rooms is great. The "outdoor" shower is a well thought out addition to the room. The only challenge is deciding what NOT to eat from the extensive menu on offer.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 4 weeks ago
Dear Phillip. Thank you for your wonderful five star review following your return visit with us at Umngazi. We are delighted that you always enjoy your times spent with us on the Wild Coast and look forward to many more special and memorable holidays. Thank you for complimenting the service of our staff and quality of our cuisine. It brings immeasurable delight to the team. It also means a lot to us that we meet your expectations of rooms quality and what we offer. Wishing you friendly Pondo greetings from the Umngazi family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to go live at Umngazi. I am still crying to this day because wow. Heaven on earth. The food, oh my God the food. I was not sure because it seemed a bit pricy when i was booking, but i promise I am planning to go back there again and again.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 01 Nov 2023
Dear Sightsee. Thank you for your lovely feedback following your stay with us at Umngazi. We are so pleased to see that you enjoyed yourselves so that you would like to return on a regular basis. We look forward to welcoming you back to our piece of paradise on the Wild Coast to make many more happy and special memories. Wishing you friendly Pondo blessings from the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We couldn't wait for our first stay at Umngazi. Sadly the weather was not great but we still had a great time. It is truly a paradise for children! Nothing is too much for the staff and everyone is so eager to help where needed. The food was next level with a wide variety to choose from.
Read more
Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 01 Nov 2023
Dear Tricia. We're most grateful to you for your compliments following your first stay with us at Umngazi. Thank you for taking the time out to do so for future guests benefit. We hope to welcome you back for many more visits and wish you well until then. Friendly greetings from the Umngazi family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was so impressed with the whole experience of my holiday at Umngazi. From being taken in by what the website offered when I was searching the internet for places to stay on South Africa’s Wild Coast. Super website with lots of information and lovely virtual tours of the accommodation on offer. It was a breeze contacting the reception staff and making the booking by e-mail. All contacts were so helpful. Paying from Scotland on-line worked well with no worries as to if the money had gone through or not. Then the holiday itself, the road accessing Umngazi was not as bad as we thought it was going to be, so were pleasantly surprised by that. Reception staff were very welcoming and informative, Emlonyeni lodge was beautiful, set looking over the Indian ocean and lagoon. Peaceful with everything one could want, Large bed so comfortable, lovely spacious bath room and great outside shower. Deck with chairs and loungers to sit and watch the ocean and bird life. Food terrific and loved having breakfast at the special lodge for those with Emlonyeni lodges. All the staff were so friendly and helpful. We so enjoyed our walk with Albert to the mangrove. He is so knowledgable and shared this knowledge of the birds and the area with us. The young lads who helped us with keeping our kayaks on course through the mangrove were expert paddlers. Thanks to all and would highly recommend a holiday at Umngazi. …
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Keith Craig, General Manager at Umngazi Hotel & Spa
Responded 01 Nov 2023
Dear Meryl. We are most appreciative to you for your amazing detailed review of your Umngazi experience. It pleases us no end that you enjoyed every aspect of what a stay with us offers. Thank you for choosing Umngazi as your preferred vacation destination and we so hope to welcome you back again one day. Wishing you friendly Wild Coast blessings from the Umngazi family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
umngazi river bungalows hotel port st johns, umngazi river hotel, umngazi river resort
LOCATION
South AfricaEastern CapePort St Johns
NUMBER OF ROOMS
68
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Frequently Asked Questions about Umngazi Hotel & Spa
What are some of the property amenities at Umngazi Hotel & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Umngazi Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Umngazi Hotel & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Umngazi Hotel & Spa have an airport shuttle?
Yes, Umngazi Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Umngazi Hotel & Spa have airport transportation?
Yes, Umngazi Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Umngazi Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Umngazi Hotel & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.