The Urban Hotel Ndola
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Nkana Road Ndola Golf Estate, Ndola 10100 Zambia
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Room & Suite (8)
About
#1 of 4 hotels in Ndola
Location
Cleanliness
Service
Value
THE URBAN is an entirely new class of hotel for Africa — innovative, sophisticated and decisively hip. Our service is spot-on, personalized and world-class. We care about comfort and business functionality. But mostly, we care about value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Golf course
Evening entertainment
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Bottled water
Room types
Non-smoking rooms
Location
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74Reviews0Q+A9Room tips
Reviews
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Stayed at the hotel for 2 nights on a business trip. It's a modest cozy hotel with clean room and decent wifi. Located within a golf course and the reception staff informed us that we could go golfing for a discounted fee (to be paid separately). Only suggestion for improvement, perhaps they could improve on the variety of buffet breakfast. I would definitely stay here again should I return to Ndola! Keep it up guys.
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Date of stay: August 2018
Helpful
Response from RonaldN493, General Manager at The Urban Hotel Ndola
Responded 09 Feb 2019
Dear NicholasKiambi, Thank you for your positive feedback. We are excited that you enjoyed your experience with us.The kitchen team has taken note of your recommendation on the buffet and will work on the improvements. We look forward to welcoming you back and hope you have another good experience with us. Stay Urban! Ronald Ngoshi General Manager
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+1
This is a Premier Inn (i.e. cheap) version of the stylish and original Latitude 15 hotel in Lusaka where I stayed for two months. The flooring, pendant lights, artworks, and even the colour of the walls have been blatantly copied. The quality of The Urban is a little wanting in places, as evidenced by the door handle coming off on arrival. No fridges or telephones in the rooms. Having said all that, Latitude 15 has been copied for a reason and The Urban is still a great and good value boutique-style hotel, way, way above most other hotels in Nodola. I'd recommend it.
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Date of stay: September 2018
Helpful
Response from DanielK6844, Manager at The Urban Hotel Ndola
Responded 25 Sep 2018
Dear Scott, Thank you for reviewing us and giving our property such a good rating. THE URBAN is an entirely new class of hotel for Africa — Brought to you by the same team behind some of the foremost international luxury brands and award-winning F&B concepts, so yes there are some similarities with other properties but unique in our own way. We have taken note of your concerns and we will quickly look into them. I trust this is not your last stay and we look forward to hosting you again. Thanks again!
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I am currently staying at the Urban Hotel @Ndola City and completely satisfied of the quality of the service. Very friendly, helpful and welcoming staff. Clean rooms, delicious food and nice facilities...the only missing service is a nice Gym to allow the customers to keep up with there workout, specially because it is a golfing site.
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Date of stay: August 2018
Helpful
Response from DanielK6844, Manager at The Urban Hotel Ndola
Responded 25 Sep 2018
Good day to you, Thank you for choosing the Urban Hotel as your preferred accommodation destination in Ndola. We are delighted to hear that you have enjoyed your stay. We have taken note on the concern aswell. Thank you again,
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The place is so wow... from the entrance to the rooms thru the back yard.... it is superb.... the urban art displayed on the walls makes the place to stand to its name... The rooms well kept... the bathroom thou not so spacious r modern.... need of towels to moap the floor after the shower... the breakfast lovely to compensate a long drive ahead.... the backyard with the pool and the lawn and the garden Bar... I so like it... hope i go back dere soonest... the staff so friendly makes u feel home away from home... well done dere keep it up... ill defibately recommend it for garden events with may b some arrangements to accomodate other guests...
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Date of stay: April 2018
Helpful
Response from DanielK6844, Manager at The Urban Hotel Ndola
Responded 25 Sep 2018
Dear Linda, Thank you for taking time to share your review of the hotel. We are pleased to hear you loved our hotel and service. We surely hope you come our way soon and we will be ready to give you nothing but the best of The Urban experience. Remember, Staying in Ndola? - Stay Urban!
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Great new hotel with fantastic staff - really helpful and pleasant. Room was functional but a bit cramped and a small TV by modern standards, and afraid the menu was a bit limited. But the staff really made up for this and a very pleasant few days was had.
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Date of stay: September 2017
Helpful
Response from RonaldN493, General Manager at The Urban Hotel Ndola
Responded 26 Sep 2018
Dear Dave, Thank you for your feedback on your stay at The Urban Hotel Ndola. The team is excited to hear that they gave you a pleasant experience and made up for other shortcomings. We take note of the shortcomings you highlighted and we will work to improve our menu offering in our next edition to be launched soon. The Urban Hotel Ndola team hope to have you back soon so that we can give you more of "The Urban Love". Regards
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PRICE RANGE
US$131 - US$154 (Based on Average Rates for a Standard Room)
LOCATION
ZambiaCopperbelt ProvinceNdola
NUMBER OF ROOMS
60
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