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The Urban Hotel Ndola

37 reviews
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Traveller (17)
Dining (10)
Pool & Beach (5)
Overview
  • Excellent48%
  • Very good40%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“golf course”(8 reviews)
“golf club”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (37)Write a Review
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All reviewsgolf courseservice was excellentgolf clubworld classsmart barbusiness tripenjoyed my stayairportmallhairdryertestmealswifimosquitoesweddingpointschannels
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1 - 5 of 37 reviews
Reviewed 6 November 2017

A relatively new hotel in Ndola - and how the city needs it! It's located close to the main business streets, but in the relaxing setting of the golf course. Rooms are spacious, modern and comfortable, Wi-Fi good and service from the front-staff excellent. Curiously,...More

Thank duncan677
Response from Daniel K, Manager at The Urban Hotel NdolaResponded 6 days ago

Thank you for staying with us and taking time to review and rate us. I wish to also let you know that the hotel has recently launched a full scale menu and wine list. I trust that you will visit us soon and sample our...More

Reviewed 28 October 2017 via mobile

This time around I tried the new kid on the block. The hotel is excellent in the rooms provided the garden setting and nice outside pool area to just kick back and relax. Wifi is also good with no constraints on speed or stability. The...More

Thank Carelfdp
Reviewed 18 October 2017 via mobile

We travelled as a large group to Ndola for a wedding and we were a very large group. The hotel was given a room allocation list and arrival dates for each guest. On arrival , people were given wrong room allocations , when recommebdations on...More

Thank Langa M
Response from Ronald N, General Manager at The Urban Hotel NdolaResponded 19 October 2017

Dear Langa M, Thank you for your feedback on your experience at The Urban Hotel Ndola. We value this feedback as it helps us improve and serve our guests better. Please, allow me to offer you our sincere apologies for failing to meet your expectations...More

Reviewed 6 October 2017 via mobile

Simple, classy, warm, hospitable, attention to detail with staff willing to please are some of the highlights which still don’t do justice to this hospitality gem in Ndola’s golf club. Be an Urbanite! Most hotels I have been too struggle to maintain their carpets or...More

Thank ZedZebra
Response from Daniel K, General Manager at The Urban Hotel NdolaResponded 8 October 2017

Good day. I am glad to hear that you found our little spot so satisfying. We strive to exceed the needs of our clients and I am simply in awe of your review. We hope you return to the Urban Hotel soon. Your comments on...More

Reviewed 28 September 2017

Clean hotel, great breakfast and very helpful staff-what more do you need? Next to golf course, they will come pick you up from the airport if necessary. Swimming pool is small but the bar , lounge area in the back makes up for it. Ideal...More

Thank siracha20
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Shuttle Bus Service
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Golf Course
Details
Price range
US$128 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$128 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (17)
Dining (10)
Pool & Beach (5)
Room & Suite (5)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ask for golf course view"
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"Corner Rooms are the Best, facing the Pool.."
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"ask for a room upstairs - a little quieter, but you don't get a door onto the gardens"
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"Ground floor have access to the pool area via a sliding door, upstairs are quieter."
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