Protea Hotel by Marriott Ndola

Protea Hotel by Marriott Ndola

Traveller (49)
Restaurant
Dining (27)
Guest Room - King
Room & Suite (20)

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About

4.0
#2 of 4 hotels in Ndola
4.1 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.5 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Charming
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Hot bath
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Clothes rack
Refrigerator
Bath / shower
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.
66Reviews1Q+A10Room tips
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Detailed Reviews
SANDJAW wrote a review Jan 2020
Middleton in Teesdale, United Kingdom177 contributions156 helpful votes
4.0 of 5 bubbles
The hotel is convenient for both the airport and access to the City Centre and transfers are easily arranged.

Reception staff are friendly and welcoming and rapid deployment of additional staff happens at the hint of a build-up if guests.

The reception area is spacious and well equipped with plenty of seating plus access to desktop computers and printers.

Rooms are spacious with large comfortable beds, great showers and are kept very clean.

Breakfasts are self service with a good selection of options from fresh fruit to a large variety of cooked options.

A highly recommended business option.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHNdola, General Manager at Protea Hotel by Marriott Ndola
Responded 23 Jan 2020
Dear SANDJAW, On behalf of the entire hotel TEAM, it was our pleasure to welcome you to Protea Hotel by Marriott Ndola. We are glad to hear that the services and facilities met your expectations. Thank you for the positive feedback and taking the time to share your experience while at our hotel. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards Sitembile Sitembile Kayumba General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dr. Laz P wrote a review Jul 2021
Ndola, Zambia4 contributions
5.0 of 5 bubbles
Protea Hotel by Marriott in Ndola Zambia has one of the best Breakfast buffet. Excellent selection, carefully balanced between hot and cold items. You do not need to be resident in the hotel to enjoy such delicious and splendid breakfast.

There are very few hotels in Zambia that can compare the quality and freshness of food items. The steamed vegetables will get your appetite up and your mouth salivating. Freshly baked pastries, out of this world!

Looking for an excellently and expertly cooked omelette?, Look no further! In Ndola, any day and any morning. Exceptional chef and cooks. Sufficient and sumptuous food, you will not need lunch for the day.

Protea Hotel by Marriott in Ndola, KEEP UP THE GOOD WORK.

As a Marriott Titanium Elite member, my status might account for many hotels I have visited internationally, but the Ndola hotel's breakfast is among the best internationally.
Read more
Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Always stay away from the reception to avoid traffic. End corner rooms provide much needed privacy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sitembile Kayumba, General Manager at Protea Hotel by Marriott Ndola
Responded 15 Jul 2021
Dear Lundazi, On behalf of the entire hotel TEAM, it is always our pleasure to welcome you to Protea Hotel by Marriott Ndola. Thank you for the positive feedback and taking the time to share your experience while at our hotel, we are happy to hear that the services and facilities met your expectations. We are also grateful for the support and business you give us especially during such unusual times. Once again, thank you for the encouraging remarks and see you soon. Stay safe. Kind regards Sitembile Sitembile Kayumba General Manager
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Mohnomishe wrote a review Apr 2022
Lusaka, Zambia337 contributions184 helpful votes
5.0 of 5 bubbles
We’ve stayed at a few Proteas around southern Africa and the Ndola branch definitely ranks among the top. The entire hotel complex has a modern, airy style, with a small but nice pool area at the back. Rooms are spacious with all expected amenites. Being a family of four we had two rooms with an interleading door - perfect for us. Breakfast had pretty much everything you can ask far. Wifi was good throughout the premises. Staff generally kind and helpful. Top notch!
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Date of stay: April 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camper13764769335 wrote a review Apr 2024
1 contribution
4.0 of 5 bubbles
Stayed a night, was busy but it had a nice quiet ambiance. Clean room, friendly staff. Food overpriced and may need to address the ventilation, could smell breakfast as I opened my door to head out....however, the free breakfast did not disappoint. Its the one time I wish I had two stomachs lol
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Date of stay: April 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angela S wrote a review Dec 2020
1 contribution
1.0 of 5 bubbles
I was disappointed in the food, attitude of staff members, and overall standard offered. Protea cannot have their name ruined by this Hotel. I recommend that more interaction with staff and guests will make a difference.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sitembile Kayumba, General Manager at Protea Hotel by Marriott Ndola
Responded 28 Dec 2020
Dear K1733ZQangelas, Thank you for staying with us and sharing the review. Please accept our sincere apologies for the inconvenience caused during your recent stay with us. Kindly send us a detailed email at gm@phndola.co.zm so that we can respond directly to you. Thank you for staying with us and we look forward to hearing from you soon. Regards Sitembile Kayumba General Manager
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Chirandu wrote a review Feb 2024
39 contributions5 helpful votes
3.0 of 5 bubbles
Returned to the Protea for the first time post COVID. Kudos to the staff for excellent service, professionalism and friendliness. Always available to happily attend to your needs the hotel definitely deserves and 11/10 for their staff. The rooms were clean, airy and spacious (spacious showers you could easily fit two). I would have thought they would offer more television channels than the few they gave but then again I am not one to spend too much time on screen. The lack of air conditioning in the restaurant and reception area meant on really hot days it was quite uncomfortable to relax there. The food in general was ok, nothing to shout about, but the Chef did make a special dish on one of the nights (but that has its own review). Altogether probably the most comfortable accommodation you will get in Ndola and quite honestly the best staff by far. 3 stars due to the food being average and inconsistent, but there are two or three great Indian restaurants nearby.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mbewe, General Manager at Protea Hotel by Marriott Ndola
Responded 23 Feb 2024
Dear Chirandu001, On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Ndola. Thank you very much for sharing your best travel experience with others on Trip Advisor and for your positive comments, especially about the food , service, cleanliness and STAFF. We sincerely apologize for not meeting your expectations. We have taken note of your comments and this will be addressed by management. Once again, thank you for choosing our hotel and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Graham U wrote a review Sept 2022
3 contributions
5.0 of 5 bubbles
The hotel was clean, good facilities and very well-trained staff who were attentive but not intrusive in any way. The rooms were comfortable and clean with good facilities. The dining experience was of a high quality. I would certainly stay again.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Front has the view of the local soccer stadium but is not unpleasant. Better than rear.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Y wrote a review Sept 2022
10 contributions1 helpful vote
5.0 of 5 bubbles
The Protea in Ndola is a great hotel and one I'd recommend. The hotel and rooms are clean and comfortable and the staff are very friendly and welcoming (shout out to Irene in the restaurant who stopped to say hello and check everything was ok every time we saw her).
The food in the restaurant was excellent and the portions were *huge*.
Definitely worth staying there if you have the chance.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart Y wrote a review Sept 2022
Berwick upon Tweed, United Kingdom3 contributions
5.0 of 5 bubbles
Lovely, well maintained and run hotel with friendly and professional staff. Excellent restaurant serving top class food and comfortable, clean rooms. Nice pool area conveniently situated. I strongly recommend.
Read more
Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqueline wrote a review Sept 2018
Washington DC, District of Columbia104 contributions154 helpful votes
4.0 of 5 bubbles
Only stayed one night but found it to be a good property. The lobby area has a contemporary African vibe and design. Reception staff are super nice and helpful as are restaurant staff. No room service sadly. Breakfast buffet is quite decent. Rooms are a bit dark but are comfortable and functional (full black out curtains are a plus). Vegetarian options on menu are limited - that is my main complaint.
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Date of stay: September 2018
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SitembileK1, General Manager at Protea Hotel by Marriott Ndola
Responded 28 Sept 2018
Dear Jacqueline D, We appreciate you taking the time to share your experience with us while staying at Protea Hotel by Marriott Ndola. Thank you for the positive feedback regarding the breakfast and STAFF. We have taken note of your concern and please be assured that management will address the issue raised. It was our pleasure to accommodate you and we look forward to welcoming you back again soon whenever your travels bring you back to Ndola. Kind regards, Sitembile Sitembile Kayumba General Manager Protea Hotel by Marriott Ndola
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Graham U wrote a tip Sept 2022
3 contributions
5.0 of 5 bubbles
"Front has the view of the local soccer stadium but is not unpleasant. Better than rear."
Read full review
Costa Maonei wrote a tip Feb 2022
Johannesburg, South Africa46 contributions14 helpful votes
5.0 of 5 bubbles
"All seems to be in place at this great facility! Situated right on the way from the airport, it is very accessible and has plenty of parking too"
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Dr. Laz P wrote a tip Jul 2021
Ndola, Zambia4 contributions
5.0 of 5 bubbles
"Always stay away from the reception to avoid traffic. End corner rooms provide much needed privacy"
Read full review
kenm3 wrote a tip Oct 2019
Ndola, Zambia13 contributions2 helpful votes
4.0 of 5 bubbles
"All rooms are suitable"
Read full review
Vanessa_Pearce wrote a tip Feb 2019
Port Elizabeth, South Africa37 contributions13 helpful votes
5.0 of 5 bubbles
"all back rooms were lovely and had view over the gardens"
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Not the right property for you?
There are more places to choose from in the Ndola area.
PRICE RANGE
R 2,734 - R 3,670 (Based on Average Rates for a Standard Room)
LOCATION
ZambiaCopperbelt ProvinceNdola
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL BY MARRIOTT NDOLA - Reviews & Price Comparison (Zambia)

Frequently Asked Questions about Protea Hotel by Marriott Ndola
Which popular attractions are close to Protea Hotel by Marriott Ndola?
Nearby attractions include Copperbelt Museum (4.6 km), Suresigns (3.0 km), and Katies International (3.9 km).
What are some of the property amenities at Protea Hotel by Marriott Ndola?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel by Marriott Ndola?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Protea Hotel by Marriott Ndola?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel by Marriott Ndola?
Yes, free parking is available to guests.
What are some restaurants close to Protea Hotel by Marriott Ndola?
Conveniently located restaurants include Mint Cafe, Angelinas Bistro Bar and Pizzeria, and Copper Canyon Spur.
Are there opportunities to exercise at Protea Hotel by Marriott Ndola?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Protea Hotel by Marriott Ndola have airport transportation?
Yes, Protea Hotel by Marriott Ndola offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Protea Hotel by Marriott Ndola?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel by Marriott Ndola offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Protea Hotel by Marriott Ndola accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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