COURTYARD NEW YORK JFK AIRPORT

We had 1 night here before we flew overseas. Everyone was so nice. The place was clean and the food served at the nosh cafe was delicious! Charlyn and Roman were very helpful. The bartender the night we ate at the nosh 5/23/22 (I don’t know here name) she was on top of her game. It was very busy and she ran the bar and waited on every table. Would recommend this place for your stay

Date of stay: May 2022Trip type: Travelled

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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport

Responded 2 days ago

Dear Dsbee, Thank you for being our guest at Courtyard New York JFK Airport. We are delighted to know that you were pleased with our restaurant and the food we serve. We work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Charlyn and Roman; we appreciate that you mentioned them by name. Thank you again for the recommendation, and we look forward to your next visit. Have a wonderful day, and travel safely. Best Regards, Roman Babek General Manager

handhos wrote a review Apr 2022

Atlanta, Georgia98 contributions136 helpful votes

Look elsewhere

We stayed here on night before an early flight the next day overseas. We stayed there clearly due to the location to the airport. However, I’d suggest you look elsewhere close to JFK. The rooms were not good and the shower/bathtub is so slippery that i fell out of the shower and hit my back and broke my finger. I’m lucky I didn’t hit my head. Didn’t make for a fun start to a long trip. Also, we thought the shuttle would be an easy way to get to the airport the next morning as they run very 30 minutes. What they don’t tell you is that they have to drop all the airline crews at their terminals first. So, we had to keep doing loops around the airport to hit every terminal. It took us 30 minutes to get dropped off from when we left the property. If they had just told us that, we would have called an Uber and been a lot less stressed about timing.…

Date of stay: April 2022Trip type: Travelled

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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport

Responded 4 weeks ago

Dear handhos, Thank you for your feedback. Please accept our apologies for the inconvenience you experienced due to the delay in the shuttle service. We have spoken to our shuttle team regarding this matter, and we have taken the necessary steps to ensure we are doing our very best to transport our guests in a safe and timely manner. We are particularly disappointed to read about your unpleasant experience regarding the shower in your room. Our goal is to provide accommodations that are well kept, and the safety of our guests is of utmost importance to us. I appreciate you bringing your incident to our attention, and I will ensure our maintenance team investigates to make improvements. We wish you a speedy recovery and hope you will give us a chance to redeem ourselves in the future. Best Regards, Roman Babek General Manager

JeffD wrote a review Mar 2022

Binghamton, United States18 contributions7 helpful votes

Not your traditional Courtyard

I stayed at this hotel the night before an early morning flight. The hotel common areas are dates and in need of TLC. I have Ambassador Elite status with Marriott and received an upgrade to a suite. The room was dated but clean and everything was in working order. There is a restaurant in the lobby but I dis not find anything that suited me so I had a meal delivered. Overall, an average stay.

Date of stay: March 2022Trip type: Travelled

Room Tip: The shuttle stops at midnight. If you arrive later than that, you’ll need to take a taxi.

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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport

Responded 26 Mar 2022

Dear Jeffrey D, Thank you for being a valued Marriott Bonvoy Ambassador Elite member and for taking the time to post a review. We are sorry you felt some of our common areas and accommodations needed updating. We will research and address the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Furthermore, we regret not meeting your expectations at our on-site restaurant. We will certainly follow up with our culinary team to see where we can do better. We appreciate all of your feedback, and we hope to have the opportunity to host you again whenever your travels bring you our way. Best Regards, Roman Babek General Manager

Andrew Goh wrote a review Jan 2022

Singapore, Singapore6412 contributions335 helpful votes

+1

Great and clean hotel near airport

Came in late into JFK , lucked this hotel near to midnight. It was so cold and below freezing. Check in near midnight and was greeted friendly at the front desk. Room given at 9th floor and breakfast was provided to my surprise. The staff is helpful to get me a take away food as kitchen is closed last 11pm. Food dover after 1pm but is delicious when hungry. The room is nice and clean. Similar to the toilet. Parking is limited and luckily I found a parking along the road.

Date of stay: January 2022Trip type: Travelled

Room Tip: Parking is limited with valet charges of $20

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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport

Responded 21 Jan 2022

Dear agoh69, Thank you for your recent stay at Courtyard New York JFK Airport. We are pleased that you enjoyed our comfortable rooms and friendly service. Our #1 goal is to provide an excellent experience for each and every guest, and we are so glad we succeeded in delivering that for you. Thanks so much for your review, and we hope to see you again the next time you are in New York. Best Regards, Roman Babek, General Manager

Pamela F wrote a review Dec 2021

63 contributions16 helpful votes

Don’t even think of staying here

Thankfully we only had one night here on a JFK layover. It was disgusting. And overpriced. I can’t even excuse it as NYC standards. We always stay at Marriotts near airports and have never been in a place close to this poor level. Sorry I didn’t take pictures. There were big handprints ( on the glass desk top snd closet door) that looked like they were from housekeeping, looked like they had on gloves but why would gloves be so dirty? Who is supervising and checking on quality? Obviously not happening. Where are the new hygiene stand? Not happening here by a long shot. I am not a germ-a-phone but this place was beyond germs. It was just downright dirty all over. You could clearly see that the floor around the vanity had been washed but with a dirty mop or whatever. Lots of dust and dirt left around the edges, and not just from one cleaning, it had not been properly cleaned for a long time. The microwave had obviously not been cleaned in ages. Smudges around the door handle. Unless someone stayed there for a very long visit this too had not been cleaned in several turn-overs. Then the final straw came when we found a bar of used soap in the shower tray. The tub looked reasonably clean but the rest of the shower had not been cleaned. Yes, the whole place is old and tired. Walls in need of a serious scrubbing, carpet frayed and torn. Marriott take note: this place brings your whole brand down. Cut your losses and get rid of this property. Let someone else’s reputation go down with it. There were flight crews coming and going whenever we were in the lobby. I feel so sorry for them to have to put up with this place. Not worth it. I will say the four staff members we dealt with were polite and appropriate. That’s all this place has going for it. As a previous reviewer said, there are other hotels close by. Surely they are better kept them this nightmare.…

Date of stay: December 2021Trip type: Travelled

Room Tip: Don’t stay at all!

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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport

Responded 20 Dec 2021

Dear pamelaf268, Thank you for your feedback. We are truly sorry you experienced so many difficulties during your stay. We also apologize that the condition of our accommodations did not meet your expectations and the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We value your business and hope you will give us a chance to redeem ourselves in the future. Best Regards, Roman Babek General Manager

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PRICE RANGE

US$282 - US$370 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

courtyard by marriott jfk international airport hotel jamaica, courtyard hotel jamaica, marriott jamaica, courtyard jamaica, jamaica marriott, jamaica courtyard

FORMERLY KNOWN AS

Courtyard by Marriott New York JFK Airport

LOCATION

United StatesNew YorkQueensJamaica

NUMBER OF ROOMS

166

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Frequently Asked Questions about Courtyard New York JFK Airport

Which popular attractions are close to Courtyard New York JFK Airport?

Nearby attractions include Lincoln Tunnel (0.9 km), Baisley Pond Park (0.5 km), and Harlem River Greenway (1.0 km).

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What are some of the property amenities at Courtyard New York JFK Airport?

Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.

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What food & drink options are available at Courtyard New York JFK Airport?

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.

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Is parking available at Courtyard New York JFK Airport?

Yes, paid private parking on-site, secured parking, and street parking are available to guests.

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What are some restaurants close to Courtyard New York JFK Airport?

Conveniently located restaurants include 144 Restaurant, Hilton Garden Inns Restaurant, and Nanking rockaway.

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Are there opportunities to exercise at Courtyard New York JFK Airport?

Yes, guests have access to a fitness centre during their stay.

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Does Courtyard New York JFK Airport have an airport shuttle?

Yes, Courtyard New York JFK Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Does Courtyard New York JFK Airport have airport transportation?

Yes, Courtyard New York JFK Airport offers airport transportation for guests. We recommend calling ahead to confirm details.

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Are any cleaning services offered at Courtyard New York JFK Airport?

Yes, dry cleaning and laundry service are offered to guests.

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Are pets allowed at Courtyard New York JFK Airport?

Yes, pets are typically allowed, but it's always best to call ahead to confirm.

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Does Courtyard New York JFK Airport offer any business services?

Yes, guests have access to meeting rooms and conference facilities during their stay.

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Courtyard New York JFK Airport, Jamaica

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