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Critchley Hackle Lodge

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Guests1 room, 2 adults, 0 children
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (151)
Room & Suite (32)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
In the Mpumalanga Highlands a 2.5 hour drive from Johannesburg, Critchley Hackle is a Mecca for stressed execs and tourists. The hotel and its surrounding area is a great destination to just chill and enjoy the tranquil setting. The red tinned roof and sandstone building is typically “Old Transvaal”.A beautiful small lake stocked with Rainbow Trout awaits guests at their front door. We have trout rods and flies for the use of keen fisherman. Please note we do not practice catch and release, so your catch of the day is weighed and sold to the proud fisherman. Our team will be happy to either cook and or package the fish to be taken home.Ideally suited for both business and leisure, we offer luxurious country accommodation and leisure activities.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Pool
Free Internet
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
254Reviews
179Photos
0Q+A
49Room tips
Traveller rating
  • 93
  • 94
  • 38
  • 11
  • 18
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Popular mentions
We stayed here several times a few years ago and was very nice! However we stayed two weeks ago and here is what happened... Had dinner in restaurant at 6.30pm on our first night Second night the electric went off at 5pm. Went down to the restaurant at 6pm and all was in
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Response from LegendHospitality, Public Relations Manager at Critchley Hackle Lodge
Responded 2 weeks ago
Dear Guest Thank you for taking the time to rate & review your recent stay at Critchley Hackle Lodge. From the get-go we would however like to apologize that your stay did not live up to expectations. We would like to do a thorough investigation of this incident to provide detailed feedback. If possible can you kindly send us the details concerning your booking to foundation@legendlodges.co.za so we can address this unfortunate incident directly via email? Thank you very much! Kind regards The Critchley Team
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This accomodation and restuarant deserves 5 stars. Their hospitality, attention to detail and cosy atmosphere made this the perfect one night getaway. Location excellent as town walking distance and value for money. Any future visits to Dullstroom will include staying here.
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Response from LegendHospitality, Public Relations Manager at Critchley Hackle Lodge
Responded 03 Feb 2019
Good Day llrSA We would like to thank you for taking the time to rate & review your stay with us. We are absolutely delighted to hear that you had a lovely overall experience and your compliments on the location and restaurant are truly appreciated! We hope to see you soon! Kind regards The Critchley Team
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We stayed at Critchley Hackle for a little break just after the new year - we were a group of 10 and had a nice relaxing time. The lodge is nicely located in order to walk and visit the Dullstroom village. All the food we had at the lodge was great and overall we had a
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Response from LegendHospitality, Public Relations Manager at Critchley Hackle Lodge
Responded 28 Jan 2019
Dear Deolinda69 We would like to thank you for taking the time to rate & review your stay with us. We are absolutely delighted to hear that you had a lovely overall experience and your compliments on the location and food are truly appreciated! We are however truly sorry to read about the initial problems with check-in. Despite of this it brings us great joy to read that it was a lovely family holiday away. Kind regards The Critchley Team
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We spent four nights at Critchley Hackle Lodge over new year, and had a fantastic stay. The fact that it’s owner run allows for a personal, flexible management style, so although it’s technically a three star hotel, I would give it five stars for service. We were traveling with
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Response from Legend H, Public Relations Manager at Critchley Hackle Lodge
Responded 09 Jan 2019
Dear Petasa What a delight reading your review of Critchley Hackle Lodge. Thank you so much for taking the time to provide us with such kind, honest feedback. We truly appreciate it! It gives us great joy to read that your stay with us was a memorable one. Thank you for your kind comments on the location, accommodation, friendliness of the staff, the service, food and the treatment at the spa. We are thrilled that we could me all of your requests and expectations. We hope to welcome you back to a this little peace of heaven back soon! Kind regards The Critchley Team
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+1
To sum it up. This iconic Hotel built it's reputation in quality and service in a town that sorely needed it. The area seems to have past, leaving a somewhat neglected replica in its place. Understaffed, poor service, 2nd class accommodation with varying mix and match furniture
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Response from Legend H, Public Relations Manager at Critchley Hackle Lodge
Responded 09 Jan 2019
Dear 726bradd Thank you for taking the time to review your recent stay with us. From the get-go we would like to apologize that your return to Critchley Hackle Lodge did not meet your original expectations. We are truly sorry that you did not find the service and accommodation to be up to the legendary standard we strive to create for guests staying with us. Your honest feedback as well as suggestions on how we can improve the guest experience is highly appreciated and will certainly be kept in mind. Although we understand your view of Critchley Hackle Lodge has been marred we do hope you will consider visiting us again in the future. Kind regards The Critchley Team
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementCritchley Hackle Lodge
Luxury Lakeside Room
Photo provided by managementCritchley Hackle Lodge
Luxury Lakeside Room
The view from our cottage
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"All the rooms are convenient. There is no special choice. Perhaps one close to the bar."
"when booking ask for the dam rooms"
"Rooms with view of the lake"
"Before you book, specify your needs, e.g. is there a fridge in the room? My rating is based on the cottages and not the hotel."
"Time of arrival can be crtical"
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PRICE RANGE
US$124 - US$130 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaMpumalangaDullstroom
NUMBER OF ROOMS
11
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