Critchley Hackle

Critchley Hackle

Teding Van Berkhout Street, Dullstroom 1110 South Africa
view of lake
Traveller (189)
The view from our cottage
Room & Suite (23)
Look at this interesting serving of freshly baked South African Malva Pudding!
Dining (16)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#2 of 2 hotels in Dullstroom
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
In the Mpumalanga Highlands a 2.5 hour drive from Johannesburg, Critchley Hackle is a Mecca for stressed execs and tourists. The hotel and its surrounding area is a great destination to just chill and enjoy the tranquil setting. The red tinned roof and sandstone building is typically “Old Transvaal”.A beautiful small lake stocked with Rainbow Trout awaits guests at their front door. We have trout rods and flies for the use of keen fisherman. Please note we do not practice catch and release, so your catch of the day is weighed and sold to the proud fisherman. Our team will be happy to either cook and or package the fish to be taken home.Ideally suited for both business and leisure, we offer luxurious country accommodation and leisure activities.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Bicycle rental
Horseback riding
Babysitting
Conference facilities
Valet parking
Public wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Poolside bar
Fishing
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Sofa
Iron
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Afrikaans

Location

Teding Van Berkhout Street, Dullstroom 1110 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Johannesburg Intl Airport
202.8 km
See all flights
304Reviews1Q+A53Room tips
Traveller rating
  • 118
  • 112
  • 41
  • 12
  • 21
Time of year
Traveller type
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Detailed Reviews
MAK wrote a review Feb 2020
14 contributions2 helpful votes
3.0 of 5 bubbles
We stayed a couple of nights here. The locations is lovely, overlooking a duck pond. The cottages are nice enough, albeit a little old-fashioned. The couple who now run it were very pleasant and polite, but their staff were poorly trained. If you asked them for more than one item at breakfast, they forgot what the second item was. The place was not that busy when we were there, so it must be worse when they are busy. Also, the place was locked up at 5pm, so you had nobody to ask for anything after then. Also, the wifi service is so poor that you had to be standing within six feet of the reception desk to do anything. A shame - as both of the above faults are remediable without much effort or expense, and the place deserves a visit if they are attended to.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wade V P wrote a review Feb 2022
Johannesburg, South Africa152 contributions40 helpful votes
+1
4.0 of 5 bubbles
Our plan was to spend two days relaxing at Critchley, taking full advantage of the serenity, the quiet and the views over the lake. The room was great and staff were attentive and accommodating. The breakfast at the restaurant was great notwithstanding the fact that a runner was dispatched to get white bread from the town for toast. The one thing to be aware of though is that the units are individually owned and rented out. And so standards might vary from one unit to the next. The one sour note during our stay was that one of the owners (I managed to find out who this individual was) did detract from the experience with his sense of self importance and his disregard for the guests. He clearly was organizing some work on his unit/s over a weekend by instructing workers right next to our unit and then also having a meeting with some of the staff right in front of our patio on the Saturday afternoon. One would think that as an owner he would be sensitive to the needs of guests renting his unit/s.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nico558 wrote a review Sept 2022
Pretoria, South Africa1,169 contribution367 helpful votes
4.0 of 5 bubbles
We had a number of excellent meals in the hotel's restaurant.

The fried trout was done to perfection. On another occasion we had the Mezze platter (outstanding value) and so was the chicken nayo sandwich. Portions are liberal.

Staff are friendly and attentive.

My friend had a 90min massage and rated it excellent.

Will be back - this time staying in this hotel.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay825796 wrote a review Apr 2022
4 contributions7 helpful votes
3.0 of 5 bubbles
We did a overnight at Critchley Hackle Lodge over easter weekend , everything was great until we found that we had no hot water. Reception is indicated at the restaurant building and did what seem to be the normal thing ask for the manager and raised the cold water issue ,only to be met with an equally cold response - " it is not my problem". Apparently all units have different owners. My response was that if the stay-over experience is bad , it influences my attitude to the Critchley entirely INCLUDING the restaurant . This very rude restaurant owner completely disagreed to the extend asking m e to leave. What is very clear the unit owners and the restaurant owner is not aligned in providing the best service. I suggest they need time to sort this out and in the meantime I wont be visiting them again , trying Walkers would be the better option!
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Date of stay: April 2022
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jg d wrote a review Jul 2021
Cape Town Central, South Africa151 contributions27 helpful votes
4.0 of 5 bubbles
We stayed here for a night as we travelled to the Kruger Park, and my only regret is that we could not stay longer. The cottages were beautifully furnished with lots of attention to little comforts you may need. The whole place was serene and beautiful set against a lake. The restaurant food was tasty and plentiful. We were situated only a short walk up the road to the main street of Dullstroom.
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Date of stay: June 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jenniferhammond47 wrote a review Sept 2021
Johannesburg, South Africa2 contributions
4.0 of 5 bubbles
Rooms very cold, staff helpful with lighting fire, however didn't help much. My friend being in 4 with carpet having heater and carpet helped warm room a bit. Karen lent me small oil heater and despite having fire going, still freezing .
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Review collected in partnership with this hotel
Date of stay: September 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ILR wrote a review Dec 2022
28 contributions3 helpful votes
5.0 of 5 bubbles
From arrival at reception, attention to detail in the unit (flowers etc), beautiful grounds and excellent location makes this the perfect stay. The restaurant offers delicious five star food and ambience. Highly recommended.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally J wrote a review Apr 2023
Johannesburg, South Africa1 contribution
5.0 of 5 bubbles
My husband urgently needed a place to stay in Dullstroom due to bad weather (you do not want to be on these roads with poor visibility). I needed to find a place that would also give him dinner and it was a Monday night. Leticia phoned me back, gave directions, asked her kitchen to wait for him, updated me on loadshedding and assured me I’d know when he arrived safely. My husband enjoyed his stay and said it was comfortable and excellent accommodation.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Les P wrote a review Jun 2022
Johannesburg, South Africa589 contributions196 helpful votes
4.0 of 5 bubbles
A group of friends had dinner here one evening. We were the only table which at first was a concern. We did get a long table across the roaring fire. However we were pleasantly surprised as the food was wonderful. My seafood hot pot was delicious and my lovely wife enjoyed a fillet steak. Service was a bit slow but we all had a good evening
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Date of stay: June 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice E wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
What a disappointment. Booked through Booking.com. accommodation was called Leisure 1. Was right next to the restaurant kitchen. Kitchen windows open, noisy staff, extraction fans , wash line area, noisy staff whole weekend. Needed rest and relaxation only to have such a disappointing experience. When we arrived Friday eve and checked in we could hear the noise. Asked to move, but reception told us that our unit was privately owned and we would not be refunded and that we would have to pay again for another unit. What a disappointing choice. Friday night dinner at restaurant, over cooked, burnt, lamb shank. So very disappointing all round.
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Date of stay: October 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
captainchilli wrote a tip Mar 2024
Dubai, United Arab Emirates10 contributions6 helpful votes
5.0 of 5 bubbles
"Off street, secure parking"
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krugerandmore wrote a tip Oct 2023
Mbombela, South Africa428 contributions77 helpful votes
5.0 of 5 bubbles
"Take Lakeside View Room 3 or 4 Perfect"
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Konrad Rontgen wrote a tip Sept 2019
Brakpan, South Africa197 contributions98 helpful votes
5.0 of 5 bubbles
"ask for a room facing the trout dam"
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Rowan M wrote a tip Sept 2019
Newlands, South Africa69 contributions48 helpful votes
3.0 of 5 bubbles
"Most look out onto the dam, so ask for lakeside cottage/house."
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42markbriggs wrote a tip Sept 2018
Johannesburg, South Africa85 contributions38 helpful votes
4.0 of 5 bubbles
"All the rooms are convenient. There is no special choice. Perhaps one close to the bar."
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Not the right property for you?
There are more places to choose from in the Dullstroom area.
PRICE RANGE
R 1,180 - R 2,034 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaMpumalangaDullstroom
NUMBER OF ROOMS
11
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CRITCHLEY HACKLE | UPDATED 2024 Hotel Reviews & Price Comparison (Dullstroom, South Africa) - Tripadvisor

Frequently Asked Questions about Critchley Hackle
Which popular attractions are close to Critchley Hackle?
Nearby attractions include Dimitrov Art Gallery (0.09 km), Upstairs at Catya (0.5 km), and Trout and Décor Boutique, Dullstroom (0.3 km).
What are some of the property amenities at Critchley Hackle?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Critchley Hackle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Critchley Hackle?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Critchley Hackle?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Critchley Hackle?
Conveniently located restaurants include Mrs. Simpson's Restaurant, Vine Restaurant & Wine Bar, and Udderlicious Milkshake Bar.
Are there opportunities to exercise at Critchley Hackle?
Yes, guests have access to a pool during their stay.
Is Critchley Hackle located near the city centre?
Yes, it is 0.5 km away from the centre of Dullstroom.
Does Critchley Hackle offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Critchley Hackle?
The staff speaks multiple languages, including English and Afrikaans.
Does Critchley Hackle have any great views?
Yes, guests often enjoy the lake view available here.
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