Elegant Lodge
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68 Hans Strydom Street, Pongola 3170 South Africa
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Room & Suite (15)
Dining (1)
About
#9 of 17 B&Bs / Inns in Pongola
Location
Cleanliness
Service
Value
Elegant Lodge is a luxury double story Guesthouse opposite the golf course, just off the N2 between Pretoria and Durban. Guests can enjoy the lovely landscaped garden and lounge/bar area. There are 2 luxury rooms, 5 double rooms & 5 single rooms each with an en-suite bathroom, flat screen TV with DSTV, WiFi, air-conditioner, safe, hair dryer, bar fridge & tea/coffee station.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Game room
Golf course
BBQ facilities
Non-smoking hotel
Laundry service
Secured parking
Wifi
Bar / lounge
Breakfast available
Special diet menus
Billiards
Outdoor furniture
Shared lounge / TV area
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Clothes rack
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, Zulu
Location
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26Reviews0Q+A5Room tips
Reviews
Traveller rating
- 18
- 4
- 3
- 0
- 1
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Popular mentions
The breakfast was very complete. The facilities are ok and everything is very new. When we arrived at the hotel they could not find our reservation, even having proof of payment. Even that, the lady who attended us gave us a room. There is almost nothing around the hotel.
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Date of stay: September 2019
Value
Rooms
Service
Helpful
Stayed overnight, staff were really friendly, breakfast was absolutely fantastic. The entire guesthouse is immaculate. Highly Recommended. If I travel to this area again, I would not bother looking at another guesthouse. 5 Stars for me.
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Date of stay: September 2019Trip type: Travelled on business
Helpful
Response from lizelleheystek, Manager at Elegant Lodge
Responded 17 Sep 2019
Thank you very much for such a kind review! We really try and make the Guesthouse as homey as possible. We look forward to accommodate you again! :)
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Friendly staff,excellent rooms with comfy beds and the best home cooked meal on arrival. Breakfast catered to every need and was extremely tasteful. Highly recommended when visiting or traveling through Pongola.
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Date of stay: August 2019Trip type: Travelled with family
Helpful
Response from lizelleheystek, Manager at Elegant Lodge
Responded 05 Sep 2019
Thank you so much for your positive feedback. We really appreciate your praising, and we look forward to accommodate you in the future!
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Booking was made online and when I arrived at gate and buzzed around 18h30 nobody answered. I then called the cell number and a very rude lady answered and made it seem as though I'm interrupting her and an inconvenience! She did not bother apologizing for keeping me standing outside the property. Upon my arrival into the property Nobody bothered greeting me. Even though I stayed here many times before and the hostess says she does recall my face, she demanded payment and I was happy to comply, however she could not produce an invoice or receipt after they swiped my card. The point being is if you quick to demand payment then surely you must issue a receipt with the same efficiency. The next morning again nobody (staff) bothers greting you at breakfast . The waitress handed me the menu without saying a single word and I was supposed to guess as to whether she is handing me the menu to review or want to Take my breakfast order. After I greet her and enquire if she is here to to take my order, I request her to have my invoice / receipt prepared whilst I eat so I can leave as soon as I am done. As can be expected from Elegant Lodge, my receipt was not done. After I eaten I walked to office and requested my receipt the lady inside the office did not bother greeting me handed me the receipt - not even a thank you or drive safely! It is very very sad when both the ground staff and the manager cannot greet guests or be professional when executing their duties. The owner has taken great strides in this establishment yet ALL the staff does not carry their duties with the same stride. The overall experience is that the staff think they doing you a favour and it is clear they don't value your support. I will not be returning to Elegant Lodge, Pongola- they certainly don't value returning loyal guests. …
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Date of stay: August 2019Trip type: Travelled on business
Helpful
Response from lizelleheystek, Manager at Elegant Lodge
Responded 26 Aug 2019
Dear sir, Unfortunately we don't know your name as to contact you personally about this incident. Management and the staff can not recall any incident like this that happened. We apologies for any inconvenience caused. We always strive to give our guests a friendly welcome and that they feel comfortable with our accommodation. Please feel free to contact us personally if there is anything else that we can assist you with. Elegant Lodge strive to give guests only the best value for money.
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Thank you Elegant Lodge you went the extra mile. Our flight to Durban was delayed, and we had to travel quite a distance by car to Pongola. We booked for supper and even though we arrived late, we were still served with such friendliness. Very neat and clean lodge and great staff. Beautiful garden.
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Date of stay: February 2019Trip type: Travelled with friends
Helpful
Response from lizelleheystek, Manager at Elegant Lodge
Responded 26 Aug 2019
We are very happy that we could've accommodate you! Thank you for your nice feedback!
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PRICE RANGE
US$49 - US$61 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalZululandPongola
NUMBER OF ROOMS
15
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Claim Your Listing Frequently Asked Questions about Elegant Lodge
What are some of the property amenities at Elegant Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Elegant Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Elegant Lodge?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Elegant Lodge?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Elegant Lodge?
Conveniently located restaurants include Vis-Agie Resort, Ntonga Recreation Club, and Debonairs Pizza.
Is Elegant Lodge located near the city centre?
Yes, it is 0.4 km away from the centre of Pongola.
Which languages are spoken by the staff at Elegant Lodge?
The staff speaks multiple languages, including English and Zulu.