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Lord Charles Hotel

Corner Main Road & Broadway Boulevard, Somerset West 7130 South Africa
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Traveller (36)
Room & Suite (17)
Dining (8)

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About

#5 of 7 hotels in Somerset West
Location
Cleanliness
Service
Value
Hotel and Conference Centre
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Outdoor dining area
Wine / champagne
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Laptop safe
Private bathrooms
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Afrikaans
25Reviews1Q+A8Room tips
Traveller rating
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Foodeatersa wrote a review Dec 2023
Johannesburg, South Africa84 contributions104 helpful votes
The property is beautiful and set in large grounds. The tennis courts are in excellent condition. The pool is lovely and has a great sitting area next to the pool. The pool isn’t heated so we found it too cold to swim. However, there were people using the pool. The breakfast is very nice. The rooms are large and comfortable. Our room just had a large shower and no bath. The shower was large and the water pressure was very good. I can recommend staying here.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: The is plenty of parking at the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 02 Jan 2024
Dear Foodeatersa, we certainly appreciate your detailed review and constructive feedback. It is delightful to note that you enjoyed your experience at the iconic Lord Charles Hotel. The property underwent a complete refurbishment a number of months ago and the establishment is indeed refreshed and in tip top shape. Thank you for your time providing feedback and we do hope to extend a warm welcome back to you when next in the Helderberg region.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beentheredunit wrote a review Jul 2023
southeast12 contributions8 helpful votes
Great hotel, rooms and the staff are polite, professional and friendly. I’ve stayed here twice now and had a great time. The facilities are very good and the St Andrews bar became our haven!! The rooms are all of a high standard, food was great and what a breakfast,wow!!
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: There’s a mall across the road with everything you need, the Laurenceford estate is just down the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 19 Jul 2023
Dear Beentheredunit, thank you for taking the time to rate and review our iconic Lord Charles Hotel, we are truly delighted that we could be of service to you ensuring you enjoyed your stay with us. We look forward to extending a warm welcome back to you yet again in the not too distant future. Thank you for selecting Lord Charles Hotel as you accommodation of preference when in the Helderberg /winelands region.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pilar P wrote a review Jun 2023
Marbella, Spain22 contributions15 helpful votes
+1
I enjoyed my stay at Lord Charles very much. We stayed for 4 nights. I liked the gym facilities, the restaurants and bar, and the overall service. Gardens are very well taken care of, rooms are beautiful and spacious. Will be coming back for some future trip in the summer.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 18 Jun 2023
Dear Pilar P, we are certainly looking forward to your return visit. It is with pleasure to note you enjoyed the newly upgraded and renovated services. We consistently strive to provide 5 star excellence in our iconic establishment and your feedback will most certainly be shared with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arlette J wrote a review Jun 2023
London, United Kingdom466 contributions163 helpful votes
The hoteI was welcoming and comfortable. Location, is fine. It has a shopping mall opposite which apart from a few shops and supermarkets, also has a couple of restaurants, so enough should you need something locally. Next time, we will try a hotel in town, which I think would suit us best to experience other restaurants easliy, without having to get a taxi each time. The swiimming pools were cold, otherwise appeared very clean. The breakfast was very good. There is a pub style bar in the hotel, but cannot comment on that as enjoyed tasting wine out of the hotel rather than staying there. We had several coffees outside by one of the pools, very nice, thank you . The room we had was very comfortable. Lovely patio door leading to the gardens. Unfortunately no chairs at the patio. The garden around the hotel is adorable.
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Date of stay: December 2022
Value
Location
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: No real negative comments about the hotel. It is as you would expect. I just would rather try a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 01 Jun 2023
Dear Family Joy, thank you for taking the time providing constructive feedback regarding your recent stay at the Lord Charles Hotel. We appreciate the time you have taken. We are delighted you enjoyed your stay experience. The hotel is indeed centrally situated to shops, restaurants, beaches, in the heart of the winelands and other places of leisure interest, we have an onsite concierge service to take care of all our guests needs including transfers. Lord Charles Hotel is in a safe and secure location, providing peace of mind to our valued guests. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kitty wrote a review May 2023
Paisley, United Kingdom12 contributions6 helpful votes
+1
Wonderful hotel with beautiful grounds and a great place for exploring the wineries in the area, just a short drive from Stellenbosch and Franshoek. Comfortable rooms, great beds. Would definitely stay here again.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 24 May 2023
Dear Thetravellingkitten, we greatly appreciate your feedback and thank you for your time. Situated at the foothills of the Helderberg mountains on 22 acres of idyllic landscaping, the iconic Lord Charles Hotel looks forward to welcoming you back ! Yes indeed, for those travelers looking to explore beyond the gates, the property’s unique location caters to an eclectic range of interests. From white sand beaches and world-renowned golf courses, to wine tasting at local farms or retail therapy, the Lord Charles Hotel makes an ideal base for the ultimate getaway.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carreen wrote a review May 2023
Cape Town, South Africa1 contribution
I had an absolutely wonderful stay at this historic hotel. The stunning grounds and beautifully maintained property were a treat to explore. The restaurant's food was absolutely delicious and every dish was bursting with flavor. What really made my stay memorable was the staff - they were incredibly friendly and helpful throughout my entire stay. I was impressed with the level of service and attention to detail. I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay. The new ownership has done an amazing job and I give this hotel a 5/5 for an all-round pleasurable experience. Carreen
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 20 May 2023
Dear Carreen11, we greatly appreciate your time reviewing the iconic Lord Charles Hotel. We pride ourselves in our hotel in every way ensuring every guest experience is bespoke and unique. Your comments will be indeed shared with our dedicated colleagues. We would be delighted to welcome you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Venture22365385739 wrote a review Apr 2023
1 contribution
I recently shared a fabulous experience with some friends at the newly renovated Lord Charles Hotel. We were overwhelmed by the extremely friendly & very caring staff as well as the amazing attention to details in and around the Hotel. The colourful and well-groomed Gardens as you enter the property are just magnificent and give you an immediate feeling of well-being as you drive along to the big parking area. Besides the very efficient welcome & easy check-in at reception, the luxury rooms are immaculately clean and very comfortable with an incredible view over the beautiful pond, surrounded by lovely Willow-Trees and a nicely trimmed lawn. The double glassing windows in the rooms made sure we could spend a peaceful night and restful sleep while the city lights of the nearby town of Somerset West sparkled like tiny stars in the far distance. The choices of cozy and very tastefully decorated areas at the Lord Charles where one can relax and enjoy a meal, a cup of tea or a glass of Bubbles or perhaps a pint of beer at the St. Andrew Pub made our stay very versatile. Unfortunately we did not get a chance to enjoy the lovely outdoor terrace and pool area (we had to leave something for the next time :) ! The Highlight of our visit was however a superb dinner at the exquisite Library by Candle light and an outstanding choice of very well selected wines. Needless to say we had an amazing time filled with loads of fun & laughter while being spoiled with delicious food, creating wonderful memories and appreciating our dear friendships. As all good things have to come to an End, we finished our ladies-night-out with a fantastic display of yummy goodies at the breakfast buffet before saying good-bye to one another and the beautiful Lord Charles with a warm thought of hopefully returning soon again!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Spend at least 2-3 nights to experience the Hotel & area to the fullest :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 02 May 2023
Dear Venture22365385739, It is with great appreciation that you have taken your valuable time to rate and review the iconic Lord Charles Hotel and to share your experience on this platform. It was a true please hosting your stay and we are simply delighted that we exceeded your expectation. We are always at your disposal to curate another unique experience for your next visit, we are looking forward to welcoming you back !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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grant wrote a review Mar 2023
Cape Town, South Africa1 contribution
What a wonderful well appointed hotel , the care taken in the outside gardens shows the pride that the staff have in their hotel . Great night sleep , superb breakfast and lots of wine farms in the area . Cape Epic guys are really gonna be spoilt for choice at this establishment
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 21 Mar 2023
Dear Roam27205307078, thank you kindly for reviewing the iconic Lord Charles Hotel, we are most delighted you enjoyed your stay experience with us. We are indeed very proud of our property and constantly look at new ways to create curated experiences for our valued guests. You are always welcome and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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R R wrote a review Mar 2023
Sidcup, United Kingdom69 contributions16 helpful votes
Nice hotel. Great F&B staff. But be wary of the room cleaning people, I had some items stolen from my suitcase! One of the outside pockets was rifled and have lost a few items!! Fortunately, it is not valuable but it has still been stolen. Apart from this issue, the Lord Charles is an OK hotel
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 21 Mar 2023
Dear 983rr, we appreciate your review posted. We take matters like this extremely seriously. Yes indeed the alleged theft report was thoroughly investigated by management and the staff underwent a polygraph test, the result was that not deception was found. We do hope you find your items, or perhaps you had misplaced them elsewhere. Thank you once again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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zeer tevreden gasten wrote a review Feb 2023
Waalre, The Netherlands3 contributions1 helpful vote
So happy the Lord Charles Hotel is open again. We are cliënt for many years and had great party’s silvesterevening Last year great days 26 november - 1 december We want to make a new reservation comming november2023 but is fully booked already. Hope you can help us???
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lord Charles Hotel, General Manager at Lord Charles Hotel
Responded 07 Feb 2023
Dear Dream45248103522, thank you kindly for reviewing the Lord Charles Hotel, it is with absolute pleasure to note that you are enjoying the property and making wonderful life long memories. We are terribly sorry but the hotel is fully booked for the period requested, can we assist you with alternative dates perhaps, we would be delighted to welcome you back to your home away from home !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,135 - R 3,099 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
NH The Lord Charles Hotel
LOCATION
South AfricaWestern CapeCape TownSomerset West
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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LORD CHARLES HOTEL - Now R 1 928 (Was R̶ ̶2̶ ̶1̶7̶3̶) - UPDATED 2023 Reviews & Price Comparison (Somerset West, South Africa) - Tripadvisor

Frequently Asked Questions about Lord Charles Hotel
Which popular attractions are close to Lord Charles Hotel?
Nearby attractions include Gallery 91 (1.1 km), S.W.A.T Paintball (0.9 km), and Country Craft Market (0.9 km).
What are some of the property amenities at Lord Charles Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Lord Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lord Charles Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lord Charles Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Lord Charles Hotel?
Conveniently located restaurants include La Vigna Restaurant, Bossa Social Cafe, and Chelsea Cafe and Buckwheat Bakery.
Are there opportunities to exercise at Lord Charles Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Lord Charles Hotel have airport transportation?
Yes, Lord Charles Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Lord Charles Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Somerset West.
Does Lord Charles Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Lord Charles Hotel?
The staff speaks multiple languages, including English and Afrikaans.