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Mont d'Or Swartberg Hotel

77 Church Street, Prince Albert Municipality 6930 South Africa
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Traveller (95)
Dining (27)
Room & Suite (26)
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About

#2 of 2 small hotels in Prince Albert
Location
Cleanliness
Service
Value
Travellers' Choice
Mont d'Or Swartberg Hotel is a charming four-star (TGCSA) Victorian hotel, situated in the heart of our quaint Karoo village, Prince Albert. Established as a hotel in 1864, the Swartberg is now one of 19 national monuments in the village and is still the only hotel in Prince Albert today. A national monument with over 150 years of history, the Swartberg Hotel offers comfort, outstanding rural hospitality and great local food to guests from all over the world. Situated at the very heart of the small town of Prince Albert, it’s the perfect place to enjoy the vast open expanses of the Karoo's breathtaking natural beauty and a night sky filled with stars so bright you’ll have to see them for yourself to believe us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Patio
Conference facilities
Meeting rooms
Secured parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Special diet menus
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Neck massage
Pedicure
BBQ facilities
Gift shop
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Private bathrooms
Coffee / tea maker
Electric kettle
Cable / satellite TV
Bath / shower
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, Afrikaans
484Reviews1Q+A59Room tips
Traveller rating
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igna2024 wrote a review Feb 2024
1 contribution
The friendly service, the cleanliness, the best location in town and the delicious food make this hotel a must visit.ons sal beslis weer daar gaan bly en dan sommer vir n paar dae. Die personeel se diens en gasvryheid was uitstekend.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 6 days ago
Geagte Gas Baie dankie vir u 5-Ster terugvoering omtrent u verblyf te Swatberg Hotel! Die Hotel is baie goed geleë en loopafstand vanaf al die fasiliteite wat die dorp bied. Wees verseker dat ons deurlopend hard daaraan werk om te alle tye ons beste diens te lewer en disse van hoogstaande gehalte aan te bied. Dit sal ons voorreg wees om u weer as gas by die Swartberg Hotel te ontvang. Swartberg Hotel Bestuur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector815382 wrote a review Feb 2024
Sculthorpe, United Kingdom4 contributions
We have stayed here several times in the past. On arrival it looked ,particularly on the balcony scruffy and need of a coat of paint. Check in was not welcoming and the receptionist seemed more interested in us proving our identity than welcoming a returning guest. We booked a luxury room number two which was spacious but lacked that luxury touch No fridge,vanity kit etc The real dissatisfaction was when we went to bed ,there were hairs in the bed in various places indicating that the bottom sheet had not been changed. We requested a manager who came and changed all the linen and towels We asked for the bill and said we would not stay for breakfast as our conference in the hotel hygiene standards had evaporated. They gave us a thirty percent discount but you get twenty per cent for early booking!! It’s not about the Monet but we left disappointed and don’t feel able to return or recommend. Not good for PrinceAlbert ,guests ,staff and hotel. Unnecessary problem that could have been handled better. Management rather than staff.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 6 days ago
Dear mr & mrs Manchett We had the unfortunate issue about the hair in the bed during your stay at Swartberg Hotel on Thursday the 22nd of February in one of our Luxury Rooms with a balcony, Room no 2. Our Assistant Manager was asked by reception to speak to you immediately after which she came to the hotel as quickly as possible for it was already late and her work shift had already ended. She confirms that she was back at the Hotel in 15min time to apologize and rectify the issue. She herself stripped the bed and re-made it with clean linen. This has already been handled inhouse and we deeply regret this matter, for we always strive to provide 4-Star hospitality, and already granted a full refund. Please again, accept my sincere apology, especially because I couldn't handle the issue myself and was hospitalized at the time the incident happened. Ronél Pieterse General Manager Swartberg Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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youngrcj wrote a review Feb 2024
4 contributions
A good stay in hot town with great access to mountain passes. A classic hotel that ooses history and character. Easy to find and parking is secure. A great complex that isn’t too commercialised but very relaxed.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 2 weeks ago
Thank you for your positive review on your stay with us at Swartberg Hotel. Swartberg Hotel is one of 19 national monuments found in the village. Established as a hotel in 1864, Swartberg Hotel continues to charm visitors to and those passing through the historic town of Prince Albert in the Karoo. While the building is over 150 years old, it has been almost fully refurbished during the past six years with modern amenities and facilities. However, we are glad that when you stayed here, you could still feel that old world ambience that other travelers have enjoyed over the hotel’s history. Thank you again for choosing to stay with us. Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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711jacob wrote a review Jan 2024
Randburg, South Africa5 contributions1 helpful vote
I thoroughly enjoyed staying here. The staff were friendly and efficient from booking to checking out. The rooms were clean and the garden in the back was so surprising in the otherwise dry Karoo. The food was excellent. Every one in the group enjoyed the stay.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 4 weeks ago
Thank you for your positive review on your stay with us at Swartberg Hotel. It warms our hearts to hear that your experience was exceptional and that our staff is able to make you feel welcome and at home. Our restaurant and gardens are definitely a highlight for our guests. We hope you have all travelled home safely. Thank you again for choosing to stay with us. All the best, Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kimberleywilmink wrote a review Jan 2024
Cape Town Central, South Africa7 contributions
Centrally located. Rooms with the balcony are spacious and the balcony is lovely, great place to have a morning coffee or evening drink. Staff is very friendly and dinner in the Victorian Room was excellent. The pool was a good size and nice place to cool down in.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 4 weeks ago
Thank you for taking a moment to complete our guest satisfaction survey after your recent stay at Swartberg Hotel. We are always committed to providing our guests with the highest quality services and facilities. Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joyce wrote a review Jan 2024
Houston, Texas5 contributions1 helpful vote
Clean Hotel, delicious food and loved the friendliness of the staff. The stay here was worthwhile and would recommend anyone visiting Prince Albert to book this hotel for their stays. I booked as a travel agent and was happy on their customer services team, they promptly replied to emails.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 25 Jan 2024
Good day Joy Thank you for taking the time to complete the survey about your stay at Swartberg. We always appreciate hearing feedback from agents about the experience that we provide, and your comments have been taken to heart for we are always committed to providing our guests with the highest quality services and facilities. Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karin W wrote a review Jan 2024
Johannesburg, South Africa2 contributions
Had a lovely room, very comfortable. The only thing was the very window, which had no curtain or blind, that meant that the room at night was not dark to enable a good sleep. The breakfast and all the staff were great. The facilities at the hotel are good,
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 24 Jan 2024
Good day mrs Whitburn Thank you for sharing your experience at Swartberg Hotel with us. We apologize for the unsatisfactory experience with the light streaming in from the arch window above the door. We already discussed improvements with our maintenance staff and the problem had been solved. We hope you travelled home safely and that we shall have the opportunity of seeing you again soon. Thank you for choosing to stay with us. Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BridgeHouseLifestyle wrote a review Jan 2024
George, South Africa1 contribution
We loved our stay at the annex 2-bedroomed self-catering cottage at Mont d'Or Swartberg Hotel in Prince Albert. The rooms are beautifully decorated in the local vernacular and well appointed. Even the tiny kitchen was just perfect for our short stay of 3 nights. The splash pool helped to cool down and the intimate braai boma was just a perfect place to enjoy the Karoo at its very best. Thank you to all the hotel staff for their friendly helpfulness.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 24 Jan 2024
Good Mrs. Calitz We are thrilled that your overall impression of Noem-Noem & Grenaat was a pleasant one, and I do hope you will allow us the opportunity to serve your future accommodation needs. We wish to retain you as a satisfied guest! Ronél Pieterse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meander61046810254 wrote a review Jan 2024
2 contributions1 helpful vote
a very nice stopover stay in a beautiful hotel. the room was clean & beautifully decorated. the staff were very friendly and helpful. the food at the restaurant is also highly recommended. a clean and refreshing swimming pool was provided.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 09 Jan 2024
Thank you for your positive review on your stay with us at Swartberg Hotel. Our pool is definitely a highlight for our guests and our A'li Carte Restaurant, The Victoria Room, always an enjoyment for the hotel guests. We hope you have all travelled home safely. Thank you again for choosing to stay with us. All the best, Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wbrink2024 wrote a review Jan 2024
1 contribution
A must stop over. Good place and excellent food. Good service, very helpful. Good location. Friendly staff. Nice warm atmosphere. Will recomend you to other people. Very nice and neat town. Good pool area.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ronel Pieterse, General Manager at Mont d'Or Swartberg Hotel
Responded 09 Jan 2024
Thank you for taking a moment to complete our guest satisfaction survey after your recent stay at Swartberg Hotel. We are always committed to providing our guests with the highest quality services and facilities and we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Swartberg Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,643 - R 1,987 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapePrince Albert MunicipalityPrince Albert
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MONT D'OR SWARTBERG HOTEL - Now R 1 376 (Was R̶ ̶1̶ ̶7̶2̶0̶) - UPDATED 2024 Reviews & Price Comparison (Prince Albert, South Africa) - Tripadvisor

Frequently Asked Questions about Mont d'Or Swartberg Hotel
Which popular attractions are close to Mont d'Or Swartberg Hotel?
Nearby attractions include Gay's Guernsey Dairy (1.0 km), Fransie Pienaar Museum (0.3 km), and Wolwekraal Nature Reserve (0.5 km).
What are some of the property amenities at Mont d'Or Swartberg Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Mont d'Or Swartberg Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mont d'Or Swartberg Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mont d'Or Swartberg Hotel?
Conveniently located restaurants include The Lazy Lizard, Karoo kombuis, and The Rude Chef.
Are there opportunities to exercise at Mont d'Or Swartberg Hotel?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Is Mont d'Or Swartberg Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Prince Albert.
Does Mont d'Or Swartberg Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mont d'Or Swartberg Hotel?
The staff speaks multiple languages, including English and Afrikaans.