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Le Franschhoek Hotel & Spa

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Traveller (417)
Room & Suite (149)
Dining (44)
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Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“dish restaurant”(11 reviews)
“lovely hotel”(33 reviews)
“thatched roof”(20 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
06 May07 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
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704 results
Traveller rating
285
202
109
70
38
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LanguageEnglish
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285
202
109
70
38
Show reviews that mention
All reviewsdish restaurantlovely hotelthatched roofbeautiful settingfine diningcape townunderfloor heatingmain buildingviews of the mountainsminute drivelounge areastayed here for two nightsmini barlovely rooma lovely staywine tourwine country
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1 - 5 of 704 reviews
Reviewed 1 week ago

We stayed there on the 11th, 12th and departed on the 13th April last week. On the 11th I was in town and my wife was in our room no. 28 trying to recover from an illness. Drilling and hammering nearby commenced at approximately 7pm...More

Thank jonodlane
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 6 days ago

Dear jonodlane Further to my previous correspondence, thank you for your feedback regarding our seemingly tardy attention to detail. We do appreciate constructive criticism and have urgently addressed your concerns with the relevant Departments. We do hope that you will stay with us again where...More

Reviewed 1 week ago

This is a really luxurious hotel, very fancy and clean. We were impressed by the room and the food was good too. Both morning there was no spoons in the restaurant don't know why this was, is there a spoon shortage in South Africa lol??...More

Thank Mark H
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 6 days ago

Dear Mark H I would like to thank you for the great feedback that you posted on TripAdvisor after your recent 2 day stay at Le Franschhoek. Although your comments were most complimentary, I would like to apologise for the spoon shortage in the restaurant...More

Reviewed 2 weeks ago

Having stayed at Le Franschhoek Hotel several times, we were delighted to find that you can now book the villas too. We had a 2 bedroom villa which was lovely. So spacious and well thought out. Great beds too. Highly recommend the spa. Food at...More

Review collected in partnership with this hotel
Thank SJT2017
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 2 weeks ago

Dear SJT2017 We are so glad to know that you had a lovely time with your family at our hotel. Thank you for your kind comments, I have shared them with the team. We are working on our winter dining offerings and hope that on...More

Reviewed 2 weeks ago via mobile

We stayed here for two nights and it was easily one of those places that you don’t want to leave. The room was fairly a good size and well maintained. We had a patio which was nice to relax at while taking in the views....More

Thank shimi2016
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 2 weeks ago

Dear shimi2016 Thank you once again for choosing our property and the time you took to share your feedback. We are all feeling very encouraged by your positive comments. We look forward to welcoming you back for another stay in the near future. Warm regards,...More

Reviewed 2 weeks ago via mobile

From the moment we arrived we were blown away by the beauty of the setting, the friendliness of the staff and the immaculate rooms (we stayed in the river suite). The pool area was very relaxing. The hotel organised for a taxi to take us...More

Thank KRT101
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 2 weeks ago

Dear KRT101 Thank you for your kind compliments, we are truly overjoyed that you enjoyed your stay at Le Franschhoek Hotel & Spa. A very special thank you for recommending the readers of TripAdvisor reviews to stay with us. We hope that your next stay...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$127 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#10 Luxury Hotel in Franschhoek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#10 Luxury Hotel in Franschhoek
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (417)
Room & Suite (149)
Dining (44)
Pool & Beach (10)
Questions & Answers
Ask a question
candycebester
20 April 2018|
Answer
Response from Mark H | Reviewed this property |
There was a coffee machine in our room
0
Votes
YehudB
17 May 2016|
AnswerShow all 5 answers
Response from Tami M | Reviewed this property |
hi. no. the outdoor swimming pool is not heated.
0
Votes
klekhadia
4 April 2015|
AnswerShow all 3 answers
Response from Jay H | Reviewed this property |
Hot and cold dishes available at breakfast: fruits, cold meat, cheese, cereal, yogurts - as well as such expected hot foods as eggs, bacon, tomatoes, mushrooms, sausages (western expectations). Plenty of bread varieties and... More
1
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Room Tips
"Stay somewhere else"
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"Someone was smoking outside our window both days. The hotel advertises that it’s non smoking. There was some..."
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"One where you can't hear the cockerels when they start crowing at 3am!"
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"Don't book a garden room for the noiseu"
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