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Protea Hotel Franschhoek

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Traveller (142)
Room & Suite (51)
Videos (1)

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About

#13 of 19 hotels in Franschhoek
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycles available
Hiking
Babysitting
Airport transportation
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fence around pool
Restaurant
Breakfast available
Wine / champagne
Horseback riding
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Salon
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Afrikaans, Xhosa
279Reviews16Q+A69Room tips
Traveller rating
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GSTraveller200 wrote a review 06 Apr
San Diego, California79 contributions59 helpful votes
The Protea turned out to be a great choice for a two night stay in Franschhoek. The hotel is very clean and comfortable and also includes a good restaurant for dinner as well as an excellent breakfast buffet. The hotel has a nice inner courtyard with a pool which we enjoyed after a day of touring the vineyards. The staff was super nice at all levels and made us feel welcome. A special “shout out” to Kobe who helped us arrange transportation to and from the hotel. He was a also a wealth of local knowledge. A final note - we liked the location as it was an easy walk to both the town and to the wine train station.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 1 week ago
Dear GSTraveller200 Thank you for taking the time to rate your stay and for sharing your experience with us. We have shared your feedback with the TEAM as a ways of celebrating the special moments we played a part in creating. Your support is greatly appreciated and we look forward to welcoming you back again soon. Best regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MAlovestravel wrote a review 04 Apr
Liverpool, United Kingdom29 contributions10 helpful votes
Amazing location, quaint hotel, lovely rooms over looking the pool area and views of the mountains. Stayed 4 nights 24th-28th December, fabulous Christmas! I took gifts for all the staff to give at breakfast time 25th Dec and books for their young families, such appreciation was shown. Lovely friendly staff who were always smiling, watching the staff wait for their bus home all wearing santa hars and singing along gives me a smile on my face, fab memories . Very easy to walk either way around Franschhoek town to many restaurants and cafes and bars. Amazing live music every night at a nearby out door restaurant (Christmas day too which was really good fun). Always felt safe even at night walking home from the restaurants, security around the roads too. Hussar Grill on site at hotel was fabulous for Christmas Eve meal sat outdoors, best dessert ..we can still taste it now! Peaceful pool area, sipping MCC on a lounger on Christmas morning in the African sunshine...bliss 🥂 Faizaan Head of Reception...such a gem she really helped me alot whilst planning our trip and greeted me personally with a huge hug upon arrival. South Africans are the friendliest 😊 Immaculate hotel overall would 100% stay here again and recommend 👌
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 2 weeks ago
Dear MAlovestravel, Thank you for sharing your experience with us! Your feedback will be shared with our TEAM's as a way of celebrating the special moments we played a part in creating. We look forward to creating more memories on your next visit. Thank you for your support, till we welcome you again. Best regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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deanlee1972 wrote a review Mar 2024
Bedfordview, South Africa67 contributions16 helpful votes
Top hotel in Franschoek ideally located close to the Main Street. We were overnighting in the town and were pleasantly surprised by this gem of a hotel. Quaint, modern and quite private as there are not too many rooms. Rooms are spacious, neat, clean and recently refurbished. Ideally annexed to the Hussar grill that offers top quality cuisine. Friendly and effective service:
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 2 weeks ago
Dear deanlee1972, Thank you for taking the time to rate your stay and for sharing your experience with us. Your feedback is greatly appreciated, we will ensure to share your feedback with our TEAMS. We look forward to welcoming you again and thank you for your support. Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle M wrote a review Mar 2024
9 contributions
Stayed in the apartments across the street, great space pleased it had a washing machine Wierd thing kept happening with the Wi-Fi stopping access to many sites. Has an inverter so load shedding isn’t an issue Has private secure parking Lovely freshly cooked breakfast Easy walking distance to the whole of franschhoek
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Washing machine in apartments which are fully equipped
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 3 weeks ago
Dear Michelle M, Thank you for taking the time to share your experience with us. We appreciate the feedback received on the Wi-fi and I am pleased to inform the issue has been corrected. Your support is greatly appreciated and we look forward to welcoming you back again soon. Best regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne T wrote a review Mar 2024
County Cork, Ireland436 contributions139 helpful votes
Having stayed in Franschhoek on a couple of occasions previously we eventually made our way to stay in the Protea. Great location, within walking distance of everything in Franschhoek. Very secure car park. We were delighted with our stay and will be happy to stay again. Lovely room on the ground floor near the pool with everything we needed. The food was very good. We had breakfast each morning of our four night stay and had an evening meal on two occasions. A very nice bar where we had a nightcap each evening. Two excellent bar men who were very friendly and pleasant and really knew what they were doing. All the staff were very pleasant and eager to please. Thank you for a very pleasant stay. We will be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 4 weeks ago
Dear 593AnnaT, Thank you for the amazing feedback received. We appreciate you taking the time to share and rate your stay experience with us. Your feedback has been shared with our TEAMs as a ways of celebrating the special moments we had a hand in creating. Your support is greatly appreciated and we look forward to welcoming you again soon. Best regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hedley Prynn wrote a review Mar 2024
Zurich, Switzerland5 contributions
Very nice, upmarket Hotel. The rooms are beautifully decorated, spacious, modern and comfortable. They have modern power outlets everywhere. The bathrooms are modern and spacious. The “deluge-rain” shower is fabulous. The swimming pool surrounded with relaxing chairs and umbrellas. Breakfasts are in the Hussar Grill. Breakfasts are a combination of buffet and you can order anything that you want. Staff is knowledgeable, helpful and friendly.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The rooms are beautifully decorated, spacious, modern and comfortable. They have modern power...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 12 Mar 2024
Dear HedleyPrynn, Thank you for taking the time to rate your experience with us. Your feedback is greatly appreciated, if you wish to share any additional feedback on how we can achieve our 5 star rating in service and value we would be very much interested in your feedback. We appreciate your support and we look forward to welcoming back should your travels bring you back to Franschhoek. Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joan K wrote a review Mar 2024
Dublin11 contributions3 helpful votes
Over the years, having stayed in many establishments in Franschoek we discovered the Protea Hotel last year and were so happy to return again this year. I can honestly say that without question, it is the very best accommodation we have experienced. The reason being, it’s location, the layout and decor, the cleanliness, the food, the professionalism of the staff an overall 5 star experience. So looking forward to returning again next year. Thank you Protea Hotel.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 12 Mar 2024
Dear Kelly52D, Thank you rating your stay experience with us. We appreciate the feedback received and it is wonderful to know that we were able to accommodate your every need during your stay. Your continued support means a great deal to us, we look forward to welcoming you back again soon. Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GN&CB wrote a review Mar 2024
Surrey, United Kingdom434 contributions311 helpful votes
Stayed for 4 nights. Choose this hotel because it is an easy walk into town for the shops/restaurants, and also nearby to the wine tram. Don’t often stay in chain hotels, but was pleased with this hotel. Room was pleasant, bed was very comfortable, and our balcony was looking to the street rather than the courtyard/pool. Staff were all very friendly and helpful. The Hassar Grill restaurant is attached, and breakfast is very nice, as is the evening restaurant. Would return without hesitation.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 12 Mar 2024
Dear Graham N, Thank you for taking the time to rate your stay and for sharing your experience with us. We are pleased to welcome you as our new guest. Your feedback has been shared with the team as a ways of celebrating the special moments we played a part in creating. Your support is greatly appreciated and we look forward to welcoming you again soon. Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WelDan wrote a review Feb 2024
Cape Town Central, South Africa20 contributions9 helpful votes
I've stayed here several times over the last few years both with friends and for date nights. I only have good things to say about it! The staff is so attentive and friendly - everything is kept clean at such a high standard. The rooms have everything you need. I love the pool and the courtyard, it makes you feel like you're in a quiet oasis. There's a wide assortment for a yummy breakfast! Hussar Grill is onsite and is an affordable favourite for lunch or dinner. You can walk everywhere to and from the hotel, it's in the middle of Franschhoek and you can easily shop or pop over to one of the many restaurants and galleries in town - which means no need for taxis or drunk driving
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The apartments are fully equipped with washing machines, fridge/freezers, oven, hob, kettle,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 27 Feb 2024
Dear WelDan, Thank you for your continued support, this means a great deal to us. Reviews like yours is not possible without the amazing TEAMS of staff we have to drive our guest service culture. We value our guests and our staff greatly. It is amazingly rewarding to know our efforts to make our guests feel welcome and cared for is having the impact we so strive to achieve. Thank you once again for your ongoing support and look forward to welcoming you back! Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boondoggler wrote a review Feb 2024
Moray, United Kingdom534 contributions356 helpful votes
The Protea hotel is in a great location in town. Easy walking distance to the shops, restaurants and the wine tram. Lots of spaces in the secure car park adjoining the hotel. Most of the rooms are in an internal courtyard facing the pool. The pool area is very welcoming however it is not large and while we were there it was dominated by a group of guests who became louder as they consumed their wine over the afternoons. Our room was a decent size and of a good standard. Breakfast was excellent with a good choice of buffet and cooked dishes. All the staff at reception and at breakfast were friendly, helpful and welcoming. A good option in the centre of Fransschoek.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Reichgelt, General Manager at Protea Hotel Franschhoek
Responded 15 Feb 2024
Dear Boondoggler, Thank you for taking the time to share your stay experience with us. We have shared shared your feedback with our staff as a ways of celebrating the welcoming moments had a hand in creating. Your support is greatly appreciated and we look forward to welcoming you back, Kind regards, Jennifer and TEAM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,568 - R 3,373 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeFranschhoek
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL FRANSCHHOEK - Now R 2 262 (Was R̶ ̶2̶ ̶8̶9̶4̶) - UPDATED 2024 Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about Protea Hotel Franschhoek
Which popular attractions are close to Protea Hotel Franschhoek?
Nearby attractions include Franschhoek Pass (0.4 km), Terbodore Coffee Roasters - Franschhoek (0.2 km), and Huguenot Fine Chocolates (0.2 km).
What are some of the property amenities at Protea Hotel Franschhoek?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel Franschhoek?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Protea Hotel Franschhoek?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Protea Hotel Franschhoek?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Protea Hotel Franschhoek?
Conveniently located restaurants include The Hussar Grill Franschhoek, Le Bon Vivant Restaurant, and French Connection Bistro.
Are there opportunities to exercise at Protea Hotel Franschhoek?
Yes, guests have access to a pool during their stay.
Does Protea Hotel Franschhoek have airport transportation?
Yes, Protea Hotel Franschhoek offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Protea Hotel Franschhoek located near the city centre?
Yes, it is 0.05 km away from the centre of Franschhoek.
Are any cleaning services offered at Protea Hotel Franschhoek?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel Franschhoek offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.