We loved Tutwa desert lodge. The beautiful furnishings, the location, the ambience. A couple of issues with dinner catering the one night and WiFi unstable at times but the experience of being there makes up for it. We especially loved the trip on the Orange river - a definite highlight. It was exceptional and Norman, our guide, is funny and entertaining. An excellent guide. The landscape is so different and breathtaking. I highly recommend this lodge!
We loved every minute of our overnight stay at Tutwa Desert Lodge. The accommodation was luxurious, the bed super comfortable and the service faultless. The highlight was a game drive with Norman, who is knowledgeable and entertaining. After dinner we spent hours staring at the night sky - I don't think I have ever seen such breathtaking stars! Well worth a visit.
The lodge fits perfectly in the stunning nature and surrounds. Very friendly staff and a very knowledgeable field ranger added to the fabulous experience. Rooms are spacious with beautiful fittings and facilities.
Tutwa Desert Lodge was better than advertised. If you are looking for some real isolation, along with a bit of luxury, this is definitely the place for you. It is truly in the middle of the desert, with nothing for KMs around. The lodge is really comfortable, and the small capacity makes it very "intimate" in terms of knowing the folks working there and feeling "at home". The food was great and the setting perfect. Great activities too - both game drives and a trip down the Orange River. Overall, an awesome spot.
The management and service at this lodge is frankly very poor for the price and type of experience you would expect. Never before have I stayed at a luxury lodge where the management refused to make a fire in the evening for the guests. They used a number of excuses and would say anything to avoid having to put in a little effort to light the fire. First they said its only for 6 or more guests! (can you believe it?!). When asked why they said there is not enough staff to be able to bbq in the boma. I replied I dont mind to eat in the restaurant I just want to relax by the fire later in the evening. Then they said its too windy to make a fire and there are too many bugs! I stayed two nights and both where completely wind free! Even if there was a little breeze, it definitely isn't a reason why you cant make a fire in the boma, which is 50m away from the lodge in the middle of the desert! Two of the other guests said it was quite depressing in the evening at the lodge, with three different couples sitting inside the restaurant on such a beautiful evening having to eat inside and not even a little music playing, making it very awkward to even talk to each other as everyone is sitting in silence. Outside our room on our balcony where swimming pool stools and chairs stacked that are not being used which is very untidy! On the wall next to our room is fitted with all the air conditioners of the entire lodge and becomes quite noisy in the room. When checking out I only received an invoice with the total amount payable for drinks and when I asked to see the breakdown the manager become very rude and defensive and said why dont I trust her? seriously? Does she not know thats how it normally works when checking out to review your bill? It is very clear that the management have no real experience in running luxury lodges, or any lodges for that matter. It is such a shame because its n beautiful lodge in a beautiful location that is going to waste. I certainly would never go back. I really hope the lodge owner would read this message, I know its not how he intended the lodge to be run. …