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Extended Stay America - Ramsey - Upper Saddle River

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Traveller (18)
Room & Suite (19)
Dining (1)
About
Location
Cleanliness
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Self-Serve Laundry
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
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Location
Full view
Getting there
Westchester County Airport34 km
La Guardia Airport36 km
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Reviews (136)
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133 results
Traveller rating
62
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26
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62
23
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26
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All reviews a pet friendly hotel every week coffee pot long term stay room was clean nice place to stay full size refrigerator the entire staff the general manager bergen county needed a place to stay smoking room shower curtain home away from home business travel first floor myra
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1 - 5 of 133 reviews
Reviewed 4 weeks ago via mobile

Couldnt make it home due to 11/15/18 Snow Storm so booked a room. Worst mistake. Room was Dirty.Bed looked like someone slept in and not made up with bedspread just thrown anyway. Sticky Tables. Questionable cleanliness of Towels. I had to dust myself and dust...More

Date of stay: November 2018
Thank Resort00045873191
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 3 weeks ago

Please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy...More

Hotel's Favourite
Reviewed 13 June 2018 via mobile

This location is run really well! The General Manager Brian has done a remarkable job in training the current staff. The rooms are clean and everything looks fresh. Hats off to the entire staff from Amelia, Jessica, Asia, Peter, Shalonda and Marie who holds done...More

Date of stay: May 2018
Thank Glenn C
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 14 June 2018

Glenn, thank you for your outstanding review of Extended Stay America. We are thrilled to read your comments about our exceptional service and accommodation. We will be sure to share your compliments with the team. Thanks for taking the time out of your busy day...More

Reviewed 4 weeks ago via mobile

There was a line at check in so the front desk clerk could finish her smoke break. Which gave us time to read the sign that informed us that they gave the room registry to law enforcement upon request. Then ponder whether the pile of...More

Date of stay: November 2018
Thank FloridaRBurton
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 4 weeks ago

We offer our sincere apologies for the cleanliness and noise issue you encountered while you were here. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue...More

Reviewed 27 September 2018 via mobile

Terrible! I would never recommend this place to anyone. It is dated and smells disgusting. The linens and towels were thread bare. I pulled the sheets down and there was hair everywhere! The tub had hair as well! The counters had food remnants and the...More

Date of stay: September 2018
2  Thank Jo F
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 28 September 2018

Jo, a well-maintained property sets up the tone for an excellent stay, but we apologize for the housekeeping issue you encountered while you were here. Your feedback regarding cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure...More

Reviewed 27 August 2018

Good location. Could use a little updating and cleaning. Overall not bad. Complimentary breakfast. Close to restaurants and stores. Kinda of secluded from surrounding area. Friendly staff. The price was a little high.

Date of stay: September 2017
Thank Vredmon
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 29 August 2018

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and that you also loved our ideal location. We appreciate your business and hope to see you back in the future. Sincerely, Hotel Management

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Room Tips
"do not book here beware !!"
S2027SBluiss
07 Aug 2018
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"Choose a second floor room. Less noise."
traveljounalist
26 Feb 2018
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"Choose a different hotel."
811angelav
01 Oct 2017
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"Honestly, the way the hotel is situated every room has a great view, the east end of the hotel maybe quieter."
magdaleank
16 Aug 2017
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PRICE RANGE
US$98 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay ramseyextended stay america ramseyramsey extended stay
LOCATION
United StatesNew JerseyRamsey
NUMBER OF ROOMS
101
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