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Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel

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Dining (19)
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About

#1 of 18 hotels in Manchester
Location
Cleanliness
Service
Value
Guests Love Hotel's Central Location in Manchester, NH Residing in the largest city in northern New England, the Holiday Inn Express® Manchester, NH - Airport Hotel's location is a great place to stay whether on a business or leisure trip. Located on the banks of the Merrimack River, the city shines with natural beauty and is a great place for a visit. Business travelers enjoy a variety of professional amenities and a convenient location. This hotel's setting in Manchester, NH is just two miles from Boston Manchester Regional Airport (MHT), which can be easily accessed using the hotel's complimentary shuttle service. Manchester is also home to the New Hampshire headquarters of both Citizens Bank and Bank of America. Downtown Manchester offers a number of different attractions to be enjoyed by visitors. Southern New Hampshire Arena hosts numerous concerts and events. Mall of New Hampshire, adjacent to the hotel, features over 100 stores and restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Public wifi
Indoor pool
Heated pool
Business Centre with Internet Access
Conference facilities
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Seating area
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English

Location

1298 South Porter Street, Manchester, NH 03103
Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel
631Reviews10Q+A100Room tips
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Trip08949346898 wrote a review 03 Mar
1 contribution1 helpful vote
Amazing, The hotel itself is amazing the pool room has a jacuzzi and a pool that goes to five inches. The morning breakfast is amazing and the rooms are amazing. The staff are so nice. The plus is, if you like is sculptures there is a place called is called ice castles and it’s four minutes away
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Lorna T wrote a review Mar 2023
Shaftesbury, United Kingdom26 contributions11 helpful votes
Hotel's Favourite
Really great checking-in experience from Ernesto, who even remembered my name after 5 further check-ins! Look after this guy, he’s a great asset! Nice, clean comfy bed. Bathroom spotlessly clean. Thoroughly recommended. 😁
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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SuitcaseCarolyn wrote a review Jan 2024
Panama City, Panama92 contributions92 helpful votes
PROS: The sheets are luxurious!! Amazing softness and comfort — the mattress was great, no annoying plastic mattress cover that some chains have. This alone is a good reason to stay if you can deal with the cons. The addition of Dove liquid soap and lotion dispensers is great. The hotel is family owned. Hoor is an incredible at the front desk as is Harry and Annie. Almond milk is a nice surprise at breakfast with fruit that is not unripe. CONS: Someone came into my room to look at a malfunctioning heater (too hot, yet ice on the top) without notifying me before or when I arrived back— even though I had the Do Not Disturb sign on the door. This is unacceptable and made me feel unsafe in my room. I had returned late at night after a tough day of working and looked forward to crashing onto the bed. But the room was stifling. The man who entered left the heat on high. I turned it completely off all night and still had trouble sleeping—temps went down to zero outside yet my room was still extremely hot. It will be good when the heaters are replaced. I did receive an apology but an offer of extra reward points would have been a nice gesture. The rooms really need renovations—rug and wallpaper are dated. Had to constantly get my key reprogrammed multiple times no matter where I kept it in my backpack or pocket.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Higher floor backside of hotel quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael G wrote a review Jan 2024
1 contribution1 helpful vote
Fire alarm went off in the middle of the night (because of low battery) and eventually we had to be moved to another room. Main reason for staying in a hotel overnight is to be able to sleep, but through the ordeal we only got 5 hours of sleep after we packed up all of our stuff and moved to another room. When I called back to the hotel manager only gave a 20% reimbursement for the problem. My question is: If this happened to them in the middle of the night, is that how they would want to be treated? Bad night sleep with loud alarm going off in the middle of the night and moving all your stuff to another room, then only getting a 20% reimbursement? Would you not want to treat your customer well and hope they would return and recommend others? Also, some of the furniture and lights were worn and broken.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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linda s wrote a review Jan 2024
2 contributions1 helpful vote
I was very pleased with the room and the staff was amazing. Very helpful and friendly. I will definitely stay here again.. would highly recommend 👌 I was told they are doing some renovations, to upgrade, but you would never know. The place is very clean. Pool and spa hot tub was great and very clean. Free breakfast was good, and just enough to get your day started.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Make reservations directly thru the hotel desk. Got screwed over by expedia. way more money...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jonathan R wrote a review Jan 2024
1 contribution1 helpful vote
The most important in this business are the welcoming and they do perfectly the receptionist remember our name and he always have everything ready for us. Always with the smile . The rooms always smell and see clean.the all team in holiday inn express are great and grateful .and the Last but not less the woman ho is in charge to the breakfast area super cute and pay attention on everything.
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Date of stay: December 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Alexander V wrote a review Dec 2023
1 contribution1 helpful vote
The guy at the front desk Mansoor is great, he helped us find our Apple Watch, was there at the desk whenever we wanted him, he gave us the silver ware whenever we wanted them, great place great guys great food
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lori J wrote a review Dec 2023
1 contribution1 helpful vote
The 2 women who were running the breakfast buffet on the morning of 11/19/23, Sunday morning were absolutely AMAZING! Thank you for taking time to help my special needs grand daughter! We arrived as breakfast was almost over + my grand daughter has speech delays. The 2 woman took the time to listen to Mia and helped her get the breakfast items she was looking for! Thank you for making our stay excellent! We were there for graduation at SNHU, we will be back next year for another + will definitely stay again! Happy Holidays! Lori & Mia ♡
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool could have been cleaner. The service was excellent + breakfast buffet staff AMAZING!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick159 wrote a review Aug 2023
South Burlington, Vermont188 contributions53 helpful votes
Stayed here for work and the beds were hard everytime you walked by the cabinet the drawers would open resulting in me smacking my knee very hard I complained about this to the front desk as well as seeing blood in my bathroom on the walls and by the toilet paper which was not mine and was never cleaned up when I was there
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Date of stay: August 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel
Responded 17 Sept 2023
Dear Nick159, Thank you for staying at our Holiday Inn Express Manchester-Airport while visiting Manchester and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I would like to apologize for the comfort and cleanliness in our room. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shecky218 wrote a review Aug 2023
3 contributions1 helpful vote
This property has Jacuzzi suites available, which is strange for an airport Holiday Inn Express but we booked one with points because it was the same rate as a regular room and my wife loves hot tubs. So we arrive, park, and notice the junkies loitering on the bench at property entrance, one of whom is nodded out. Bad sign. But the room and property look well-maintained despite its age, so we figure no big deal, and we decide to take advantage of the in-room Jacuzzi that evening. As we are soaking, we notice a few drips coming from the ceiling, dripping through a ventilation fixture and a light fixture. Then a trickle. Then gushing, all of it running directly onto our heads and into our tub and on the floor of our room. Immediately call front desk to alert them that the room above ours has apparently overfilled their Jacuzzi and causing a flood. At this point, the water is coming directly out of the ceiling itself. It eventually stops, and instead of asking to change rooms at 11 p.m. after we have settled in, I decide I will clean up the flooding myself with some extra towels to help prevent further damage. I go down to get some extra towels, was told I would receive a courtesy call when the situation was fully resolved. Well, no call. I proceed to sop up as much water as I can in an effort to prevent any serious water damage. I do so, never get a call, we go to sleep after showering to RINSE SOMEONE ELSE’S DIRTY BATHWATER OFF OUR BODIES. At checkout, speaking to one of the clerks who was on duty the previous night, no mention of anything, no apology, so I mention that I would really like to have my IHG points refunded given the grossness of the situation and how I offered to clean up the flooding myself and did not demand to move rooms or make a big stink about it. Was assured I would receive my points back. My stay was July 25, 27 days ago and still no points. I called the hotel on 7/29, 8/3, 8/4, 8/7 and 8/14. At various times, I have been told “the manager is away because his mother is sick,” “the manager is on vacation,” “the manager took care of that on Friday,” “the manager is not here but actually he is here, hold on,” and “I have no idea why the manager has not taken care of this yet.” I did speak to the manager, Ismail, once, and he told me it would take 3 to 5 business days to get my points. That was on August 4, 17 days ago. He also insinuated I was not being truthful about the checkout clerk telling me points would be refunded “because he does not have the authority to do that.” I filled out an IHG Customer Care form on 8/14 and have heard nothing. I am a Platinum IHG member, Hilton Diamond member and Marriott Lifetime Platinum member. IHG is truly the worst of the big chains, and the Holiday Inn Express brand in particular has really gone downhill. Four of my past five IHG stays have been awful. This one takes the cake. I have video and photos of the flooding in our room, but absolutely no one seems to care. Stay away from this place.
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Date of stay: July 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel
Responded 06 Sept 2023
Hi Shecky218, Thank you for your stay with us at Holiday Inn Express & Suites Manchester Airport! We appreciate your business and value your Platinum Elite membership with IHG One Rewards. We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. While we're glad to know you found our location convenient for your trip, I am sorry we missed making your stay seamless this time. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Again, thank you so much for sharing your experience and we will look forward to hosting one of your stays again. Warmest Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,943 - R 2,622 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites manchester airport, holiday inn express manchester, holiday inn manchester, manchester holiday inn
LOCATION
United StatesNew HampshireManchester
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES MANCHESTER-AIRPORT, AN IHG HOTEL - Reviews & Price Comparison (NH) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Nearby attractions include The Mall of New Hampshire (0.4 km), Chunky's Cinema Pub (0.9 km), and Lok'd Room Escape (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Conveniently located restaurants include Olive Garden Italian Restaurant, Masa Japanese Hibachi, and Five Guys.
Are there opportunities to exercise at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and conference facilities during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Manchester-Airport, an IHG Hotel?
Many travellers enjoy visiting Robert Frost Farm State Historic Site (14.9 km).