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Quality Inn & Suites

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2050 Market St, Reno, NV 89502-1510
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (99)
Room & Suite (63)
Dining (5)
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A note from Quality Inn & Suites
Updated 20/06/02

About

#37 of 63 hotels in Reno
Location
Cleanliness
Service
Value

Quality Inn & Suites is an excellent choice for travellers visiting Reno, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Washoe County Courthouse (1.3 mi) and Greater Nevada Field - Reno Aces & Reno 1868 FC (1.3 mi), guests of Quality Inn & Suites can easily experience some of Reno's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, and you can stay connected during your stay as Quality Inn & Suites offers guests free wifi.

Plus, Quality Inn & Suites offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While visiting Reno, you may want to try some shrimp at one of the nearby restaurants, such as The Buffet, Ruby River Steakhouse, or Island Buffet.

If you’re looking for something to do, The Discovery - Terry Lee Wells Nevada Discovery Museum (1.2 mi) is a nice way to spend some time, and it is within walking distance of Quality Inn & Suites.

Enjoy your stay in Reno!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Spa
Parking
Wifi
Hot bath
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
301Reviews3Q+A56Room tips
Traveller rating
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Popular mentions
Joe Howard wrote a review Oct 2021
3 contributions1 helpful vote
When we received the key to our room just going down the hallway give us an idea of what we would be dealing with. Carpets were torn up and look as if they needed to be replaced walls were dirty-looking. The elevator doors said FU in big letters. When we got in the elevator it smelled like bleach so bad that I had to put my shirt over my nose. As we open the door to the room, it stunk like smoke so I understand why they had the windows open to air it out. Both beds were dished in big time instead of being flat. The whole place was just run down. They did tell us that they would give us our money back but said they were holding $400 on our card because they had to wait for their money from Priceline. We laughed and stayed at another nicer Hotel.
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Date of stay: October 2021Trip type: Travelled with family
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Response from General Manager, General Manager at Quality Inn & Suites
Responded 11 Oct 2021
Thank you for taking the time to share your comments with us. Our team strives to provide our guests with well-kept and clean accommodations, and we are sorry to hear about your concerns on this occasion. Our maintenance and housekeeping teams will be notified as we work to uphold our standards. Thank you, and we wish you all the best in your future travels.
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Albin B wrote a review Oct 2021
1 contribution
The Bathroom ceiling light was out, but couldn't get it replaced, because the lack of personnel, so had to get light bulbs and replace them myself. Water in the shower could not become warm, so couldn't use the shower. The pool and gym were closed as well.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Bring your own lightbulbs as you have to change them yourself, and"suite" was not...
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Response from General Manager, General Manager at Quality Inn & Suites
Responded 08 Oct 2021
Dear Albin, Thank you for offering feedback about your recent experience at our hotel. We are sorry our accommodations did not meet your expectations. While not a typical guest occurrence, your comments are very important to us, and we will use them as we work towards the continuous improvement of our facility and service. Given another opportunity, we would like to provide you with the stay you expected.
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Sejla K wrote a review Sep 2021
1 contribution
Rude staff dirty room.You have to request fresh towels 24 hours in advance and you will not receive them if someone request towels before you. I am adding those pictures to prove how dirty this place is.
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Date of stay: September 2021Trip type: Travelled on business
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Response from General Manager, General Manager at Quality Inn & Suites
Responded 24 Sep 2021
We appreciate you taking the time to share your experience with us. Guest feedback is always welcomed as it gives us the opportunity to improve. We apologize if you had cleanliness concerns during your stay. Rest assured, our housekeeping team will be refocusing on providing exceptionally clean rooms in the future. If you travel to Reno again, we hope you will consider another visit with us.
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Evan S wrote a review Sep 2021
1 contribution
We attempted to stay hire in July and booked through a 3rd party. After the first 5 groups of people in front of us argued with the unprofessional front desk staff due to various issues (broken key cards, no reservation, refusal of refunds), we attempted to check in. A 14 year old boy sitting behind the obviously un-ambulatory staff handled my credit card which seemed sketchy. I guess reaching more than 12" to the card processor was more than is allowable by the obvious fitness regimen. The pool was closed contradicting their marketing. The rooms were horrifically filthy and smelly. Fridge was dented from fists and chipped paint and smelled awful inside. The phones were both broken (in literal pieces) with no dial tones. The TV's did not work and it was obvious they couldn't be made to work due to their state of disrepair. The olympics were on but we couldn't watch them. We decided we needed to leave and asked for a refund. After waiting behind some of the same complaining customers again experiencing more issues and new guests being told they had no reservation, we asked to leave. Teresa promised us a refund and we left. We didn't realize we left our medicine bag in the room that had schedule 1 pharmaceuticals (for ADHD) and when we tried to call, the line was never answered and a few times we got the "this line isn't taking calls" message. We drove all the way back and she said she knew it was our bag but didn't call. Do they realize that would constitute theft? The DEA would have been curious to say the least. This place is an absolute disgusting and horrific mess. I cannot believe Choice Hotels allows their franchisee's to run an operation like this. In a cross country trip of low quality motels, this place ranked uninhabitable and should be investigated by the state health department. Motel 6 was a refreshingly better option. By the way, do your staff realize they have to hand wash BEFORE and after handling food? I would have rather stayed in a cardboard box fort behind the 7-11 dumpster and had dirty mike and the boys serenade me with old Journey songs than to stay in that dump. I will say it would definitely make a wonderful shooting location for a low budget horror movie. If you're considering staying here, please first look into the local casinos and check their rates. Even with the "resort fees" they tack on, it's actually cheaper and a much more luxurious stay. This place needs to be converted to a homeless shelter or temporary stay for migrant workers or a women's shelter - it currently serves no other valuable purpose to the area.
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Date of stay: July 2021
Rooms
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Response from General Manager, General Manager at Quality Inn & Suites
Responded 23 Sep 2021
Dear Evan, Thank you for taking the time to leave your valuable feedback. We sincerely apologize that your stay did not meet your expectations. It is our aim to provide every guest with a clean, comfortable stay and stellar service and we will be communicating your comments and concerns to our team as we strive to improve our guest experience. We wish you all the best in your future travels.
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Yellow Bee wrote a review Sep 2021
California219 contributions73 helpful votes
Choice Hotel members, booked a King Bed room but when we checked in we were given a room with two standard beds. Room was dirty, carpet was not vacuumed, toilet seat was broken, hot water in tub was running and would not shut off. AC was not working right. This place should be shut down and torn down. Save yourself a nightmare and don't book this disgusting place.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: My guess is there are not any.
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1 Helpful vote
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Response from General Manager, General Manager at Quality Inn & Suites
Responded 22 Sep 2021
Thank you for sharing your thoughts with us and for being members of our Choice family. We're deeply sorry to learn this is what your experience with us may have looked like. Rest assured that we've duly noted your concerns and passed them on to the appropriate team members. Also, please know that, although we try to accommodate all requests, room preferences are granted on a first-come, first-serve basis and are not guaranteed. We appreciate you being our guest and hope your next trip to Reno goes more smoothly.
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PRICE RANGE
US$63 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hawthorn suites reno hotel reno, rodeway inn reno, reno rodeway inn
FORMERLY KNOWN AS
Lexington Inn & Suites - Reno Airport
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
91
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Break Through Reno (0.7 km), Grand Sierra Resort and Casino (0.7 km), and Reno Guns & Range (0.5 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Charlie Palmer Steak Reno, Rim Asian Bistro, and Johnny Rockets.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Quality Inn & Suites have airport transportation?
Yes, Quality Inn & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quality Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quality Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting McCarran Mansion (2.6 km).