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SureStay Plus Hotel by Best Western Reno Airport

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1981 Terminal Way, Reno, NV 89502-3215
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to $100 in Gift Cards
Booking.com
US$103
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Free cancellation until 21/12/16
Reserve now, pay at stay
Priceline
US$103
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Free cancellation until 21/12/14
Traveluro
US$126
US$97
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Hotels.comUS$103
Expedia.comUS$103
Lol.travelUS$126
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (60)
Room & Suite (31)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 64 hotels in Reno
Location
Cleanliness
Service
Value
Come enjoy our warm family atmosphere of SureStay Plus® Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Enjoy our beautiful courtyard with fireplace and seating area. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6500 square feet of gorgeous meeting & conference rooms with a audio visual sound system.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links
Special Offer:Up to $100 in Gift Cards
1058Reviews2Q+A28Room tips
Traveller rating
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Popular mentions
Highlander770 wrote a review 04 Aug
Houston, Texas41 contributions31 helpful votes
Cannot recommend this hotel despite the location and price - it isn’t worth it even for one night. Overall, the place is shabby/tacky and it smells bad. It is very spread out, and you might end up walking a long way to the room. The worn carpeting doesn’t make it easy to pull your suitcase. The bed was uncomfortably soft with threadbare linens. The water came out of both taps very, very hot. The airport shuttle was problematic … on arrival, we were standing right there trying to get the drivers attention to let us on and he just took off. On departure, we had reserved for 5:30 AM and again, as we exited the hotel, he took off in an empty vehicle. We had to wait for him to return, and then wait some more as he waited and then circled the lot looking for someone parking their car.
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Date of stay: August 2021Trip type: Travelled as a couple
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yara001 wrote a review Jul 2021
Tokyo, Japan118 contributions102 helpful votes
Hotel's Favourite
Flying out at 5:40 AM out of Reno, it was just so convenient to walk out of the hotel, cross the street, and stay on the sidewalk for 2 minutes to get to the airport. This will be my go to hotel before or after a flight. The building is old, but the upkeep is good, and everything is very clean. The walls are a little thin, maybe because there was a connecting door to the adjacent room; they stayed up and talked till 11:00 pm, but it didn't bother us too much. Ten pm should start quiet hours, though! Maybe this is something the staff can post signs on those doors about.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Valerie O wrote a review Jul 2021
1 contribution
I made reservation on BW app, no issues checking in or checking out. I was charged what I expected. The room and hotel were clean. I called and asked for another towel. They had it to my room in 5-10 minutes. We asked for downstairs, but there weren't any available, so they gave us one close to the elevator. We did not hear people using it in our room. The bed was comfortable for a hotel bed. They were also putting in new beds into some of the rooms. We stayed 5 days. They do not clean the room unless you ask. I prefer them not to come in our room due to electronics that are in the room. We would stay there again when/if we go back to Reno. The only negative for us is there was only 1 chair and there was room to put another. I had to sit on bed while spouse used the desk.
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Date of stay: July 2021
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F7677YKmarkj wrote a review Jul 2021
5 contributions1 helpful vote
Booked two rooms for my family trip to Disney World. One room had a little funk smell but still ssalable. Bummed that bar and restaurant was closed on Sunday. Place is so close to airport you can walk to airport if you want.
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Review collected in partnership with Best Western
Date of stay: July 2021
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BoiseID999 wrote a review Jul 2021
Boise, Idaho466 contributions502 helpful votes
Only 2 people in front of me at check win but waited 10 mins with 2 staff at the desk. Pet room over powered with smoke smell. We could not move as all other pet rooms taken per the front desk. AC was set at 78 when we got on room at 7pm and never cooled down til 3am. Had to go to store to get 2 cans of lysol in order to try to cover odor to get some sleep. If we didnt have dogs with us we would have left for sure.
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Review collected in partnership with Best Western
Date of stay: July 2021
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PRICE RANGE
US$72 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western reno, reno best western
FORMERLY KNOWN AS
Airport Plaza Hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
269
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Reno Airport
Which popular attractions are close to SureStay Plus Hotel by Best Western Reno Airport?
Nearby attractions include Reno Guns & Range (1.0 km), Grassroots Books (1.1 km), and Stone Age Quarry (0.7 km).
What are some of the property amenities at SureStay Plus Hotel by Best Western Reno Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at SureStay Plus Hotel by Best Western Reno Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus Hotel by Best Western Reno Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at SureStay Plus Hotel by Best Western Reno Airport?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Reno Airport?
Conveniently located restaurants include Crawfish Asian Cuisine, Redwood Rotisserie + Grill, and Sushi Pier.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Reno Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does SureStay Plus Hotel by Best Western Reno Airport have an airport shuttle?
Yes, SureStay Plus Hotel by Best Western Reno Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Plus Hotel by Best Western Reno Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SureStay Plus Hotel by Best Western Reno Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.