We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott St. Louis Grand

Visit hotel website
Traveller (136)
Room & Suite (103)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The new rooms and suites at Marriott St. Louis Grand offer modern amenities and panoramic city views. Dine and socialize at Zenia Bar & Grille at our hotel in downtown St. Louis, Missouri, or at the 8th Street Pantry - both featured in our new Greatroom. Washington Avenue and the Gateway Arch are a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip.
Read more
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
646Reviews
233Photos
19Q+A
100Room tips
Traveller rating
  • 267
  • 247
  • 69
  • 29
  • 34
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I would like to say our stay was Grand, but alas I can't. The check in and room was perfect. That is the good. The Marriot Grand St Louis really knows the word "NO". I wanted coffee service delivered in my room; NO and I was told I had Keurig in the room, yes there was
Read more
Response from TeamMarriott, Resident Manager at Marriott St. Louis Grand
Responded 5 days ago
Dear MarkmMenkus, We appreciate you choosing us and leaving your comments. Please accept our apologies for the service issues you experienced throughout your stay. We are committed to providing enriching experiences with inspired service, and we apologize for not meeting those expectations. We have spoken with the appropriate individuals and taken steps to keep this from being repeated. We never want our guests to leave with an unfavorable opinion, so we would like the opportunity to discuss more details with you about your visit and find a resolution. Please contact behdad.ghofrani@marriott.com at your earliest convenience. Thank you for your honest feedback, and we hope that you will give us another opportunity in the future to provide you with the exceptional stay you deserved. Elvira Sostre Resident Manager
Read more
We stayed at the hotel on March 9, 2019 so that we could be close to the Garth Brooke’s concert at the Dome. The hotel was completely sold out. We arrived for check in which was an early check in so that experience was great, staff very courteous then after that everything
Read more
Response from TeamMarriott, Manager at Marriott St. Louis Grand
Responded 1 week ago
Dear MissouriTraveler2014, Thank you for your comments. We are very disappointed to hear about the issues you encountered during your time with us. We truly are sorry and would like to know more about your experience. Please contact us directly at 314-621-9600 and ask for the manager on duty. Thank you again and we look forward to hearing from you soon. Elvira Sostre Resident Manager
Read more
The concierge Lounge was very comfortable, and the service is always professional and friendly. Special mention of Joanne at the Lounge for being super friendly and welcoming, no matter the hour. Special mention of good food for breakfast and supper.
Read more
Response from TeamMarriott, Manager at Marriott St. Louis Grand
Responded 2 weeks ago
Dear johnny852017, Thank you for taking the time to review your stay at Marriott St. Louis Grand. Joanne is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to her. We hope to have the pleasure of hosting you again soon. Elvira Sostre Resident Manager
Read more
I’ve always encountered great customer service at all the Marriotts I’ve stayed at. The front desk at this Marriott, however, lacked those skills. There were multiple instances in which I overheard the front desk employees making fun of and talking down to customers on the
Read more
Response from TeamMarriott, Resident Manager at Marriott St. Louis Grand
Responded 2 weeks ago
Dear H5286CLfrankt, We apologize for the actions our front desk team displayed during your visit. These concerns are taken seriously, and we have shared your comments with our management team. Our entire staff is committed to extremely high standards, and we have taken immediate measures to ensure this is not repeated. We are grateful for the feedback, and we hope that you will give us another opportunity on your next trip to the area. Elvira Sostre Resident Manager
Read more
I stayed at this Hotel during the St Louis boat show in 2019 Pro’s and Con’s Pro’s: - it is directly across from the convention center. - it is in downtown St Louis close to Delmar, Busch Stadium, and Where the Blues Play. - Very Clean Cons: - Parking garage is a walk and
Read more
Response from TeamMarriott, Manager at Marriott St. Louis Grand
Responded 3 weeks ago
Dear likens2travel, Thank you for choosing Marriott St. Louis Grand for your stay and for sharing your experience. We are pleased to know you liked our well-kept property and that you enjoyed our convenient location. However, we are sorry for the inconvenience you had due to the noise and for the housekeeping issues you experienced. Your feedback will be shared with our concerned team to be more diligent going forward. We look forward to having the pleasure of hosting you again soon. Elvira Sostre Resident Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementMarriott St. Louis Grand
Guest room
Photo provided by managementMarriott St. Louis Grand
Guest room
Photo provided by managementMarriott St. Louis Grand
Guest room
Photo provided by managementMarriott St. Louis Grand
Guest room
Photo provided by managementMarriott St. Louis Grand
Guest room
PreviousNext
12345621
It was open when I was there two weeks ago
1 vote
Show all answers
I don't think they have a shuttle. The airport is a good 30 minutes from the hotel.
0 votes
Show all answers
I did not have a car. Used Uber instead. Agree with others though. If I had a vehicle, I would definitely valet. That noted, for whatever reason, Uber had a hard time locating me at the hotel several times. Not sure why.
1 vote
Show all answers
Are your rooms with two beds double size beds or queen size beds?
Thank you for reaching out to us. We have rooms with 1 king bed or 2 double beds. We do not have any rooms with a queen sized bed.
0 votes
Show all answers
is there an indoor pool?
CHARLES L, Thank you for your question. We do not have an indoor pool, nor do we have an outdoor pool.
0 votes
Show all answers
PreviousNext
1234
"Reserve room in high floor and away from elevator"
"Do not get the double beds, on the smaller size and place right next to the closet, literally."
"Room w/ a "view" was really a view of another hotel wall."
"Up grade.....the rooms are small and drawer storage is almost non existent"
"Higher floors from a better view"
PreviousNext
12345620
PRICE RANGE
US$114 - US$382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance st. louis grand hotel saint louisrenaissance st. louis grand and suitesrenaissance saint louissaint louis renaissance
FORMERLY KNOWN AS
Marriott St. Louis Grand Hotel
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
917
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing