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The Chase Park Plaza Royal Sonesta St. Louis

Traveller (341)
Room & Suite (139)
Video (1)

About

Location
Cleanliness
Service
Value
You’ve arrived at The Chase Park Plaza Royal Sonesta Hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history, lovingly preserved and artfully revitalized, with improvements ranging from decor updates to a five-screen cinema. Impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, fitness facilities, corporate apartments, and private residences In addition to spectacular amenities, The Chase Park Plaza is now a Royal Sonesta hotel and offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Historic Hotel
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
88Good for walkers
Grade: 88 out of 100
54Restaurantswithin 0,5 km
5Attractionswithin 0,5 km
1 546Reviews
412Photos
16Q+A
100Room tips
Traveller rating
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  • 77
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Popular mentions
The front desk clerk was rude and not helpful. We had to ask someone else where our room was and parking. The parking was $25 a night and construction was everywhere. He was annoyed that we didn't want to pay $50 a night because we had a second vehicle. Nice hotel but it's
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Review collected in partnership with Sonesta
Response from Management_Team_365, Manager at The Chase Park Plaza Royal Sonesta St. Louis
Responded yesterday
Dear Go48268578947, Greetings from St. Louis. We thank you and yours for joining us during your city retreat and we appreciate you taking the time to share your review. As a leadership team, we place great value in guest feedback as it allows us to know when our team shines and when the overall hotel experience can be further elevated. While our published parking rates are quoted per vehicle, we are alarmed to read of your impressions and we hope you can accept our sincerest of apologies. Should your time allow, I would love nothing more than to speak by phone so that I may learn more about your visit and extend a more personal regret. With that in mind, I invite you to forward your contact information and a convenient time that I may be in touch to mwhite@sonesta.com. Once more, we thank you for your feedback and I look forward to speaking with you on your suggested date and time. Warm Regards, Matthew White Director of Operations
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Hotel's Favourite
Walking into the beautiful lobby of this historic hotel, we were greeted by the smell of fresh popcorn. What a welcoming touch! The real stars at this hotel are the staff. Every single one we encountered was super friendly and happy to be there. It was like they’d all just
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Response from Management_Team_365, Manager at The Chase Park Plaza Royal Sonesta St. Louis
Responded 28 Jan 2019
Dear kansasbird, It warms us to read that our Royal Sonesta colleagues so impressed and we thank you for sharing details of your recent Chase Park Plaza experience. LaToya is a gem, one of many on our team, and your kind comments regarding her gracious welcome have been shared and celebrated with all. We hope the aroma of Popcorn enticed you to join us for a movie in our five-screen theatre, and if not, no worries as this allows you the perfect excuse to visit again one day soon. We appreciate your added feedback and when you next settle in, please let us know if we can provide anything more to make you feel at home. Until then. Warm Regards, Matthew White Director of Operations
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The Chase Park Plaza Sonesta Hotel is a premier property for conducting meetings & events. From the planning through the event conclusion, the sales team, conference service managers and banquet staff are professional, detail oriented, courteous and attentive. The food is
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Review collected in partnership with Sonesta
Response from Management_Team_365, Manager at The Chase Park Plaza Royal Sonesta St. Louis
Responded yesterday
Dear FarAway61654040902, As you discovered, our Banquet and Event colleagues love to partner with our meeting planner clients in crafting a perfect event and turning a vision into a successful reality brings us great joy. We thank you for sharing your accolades, all of which have been shared with those with our colleagues in our culinary, sales, and banquet and event departments. As your review notes, there is plenty to see and do once meetings come to a close for the day and we are thrilled that our theater, various restaurants, fitness facilities, and prime location provided something for everyone. On behalf of all of us, we thank you again for entrusting us with your event and we look forward to partnering with you time and again for many years to come. Warm Regards, Matthew White Director of Operations
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+3
Great location adjacent to Forest Park and Central West End. We stayed two nights in the Chase Tower for a spontaneous getaway weekend. The staff in every aspect carries out the level of service one would expect in a luxury historic hotel. The valet and reception staff were
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Response from Management_Team_365, Manager at The Chase Park Plaza Royal Sonesta St. Louis
Responded yesterday
Dear travelopinion11, On behalf of all of us in the Central West-End, we were thrilled to welcome you and yours for your last-minute weekend retreat and we thank you for taking the time to pen your review. It warms us to read that our Royal Sonesta colleagues impressed once again though we are sorry to read of the details regarding your room. As our team members might have shared, our Design Team is currently at work introducing a reimagined room concept and rave reviews have already been received by guests who have had the chance to preview those rooms. In the months ahead all of our rooms should be complete and we look forward to you joining us again so that you can report back on the new furnishings, linens, and overall design. We apologize again that your room fell short of perfection and we invite you to be in touch if we can assist in planning your return to our vibrant Central West-End neighborhood. Until then. All the best, Matthew White Director of Operations
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My husband and I had a weekend staycation at the Chase. We have stayed there many times and have always enjoyed it. This was our first stay in a newly redecorated room. It was fantastic! The suite was very cheery and bright. The wallpaper was subtly sparkly and added a nice
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Response from Management_Team_365, Manager at The Chase Park Plaza Royal Sonesta St. Louis
Responded yesterday
Dear see-sig, We are thrilled to read that your reservation allowed a sneak peek at one of our reimagined rooms and our Design Team was elated to learn of your accolades. As you discovered, thoughtful decisions were made in every step of the process to ensure each of our guests has everything needed to relax in total comfort. We hope your visit allowed time to dine in one of our spectacular restaurants and if not, being a local, we invite you to visit again. Once more, it was a pleasure to have you with us and we look forward to seeing you again one day soon. Warm Regards, Matthew White Director of Operations
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
bedroom separated from the rest of the room - very comfy bed!
Living Room - Two Room Suite
North Side View
Photo provided by managementThe Chase Park Plaza Royal Sonesta St. Louis
Guest room
Photo provided by managementThe Chase Park Plaza Royal Sonesta St. Louis
Meeting room
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12345628
Is the pool open 365 days? If not, which months?
No. It is an outdoor pool. It is open Memorial Day weekend through Labor Day.
0 votes
Can drinks be ordered from the pool?
Yes :)
1 vote
Good morning Thank you for your inquiry. We do have rooms with2 Queen beds. Please contact the hotel directly to make your reservations. Our phone # is 314-633-1000.
1 vote
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Do the windows open in the one bedroom executive suite?
I do not believe the windows open due to safety regulations
0 votes
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is there a shuttle from the airport?
No, there is not.
0 votes
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1234
"Room was good. Small bathroom."
"The concierge floor is one of our favorites. "
"9TH floor had very spacious rooms and multiple views."
"The ninth floor has a lounge!"
"Newly renovated rooms are very nice"
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12345620
PRICE RANGE
US$185 - US$424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chase park plaza hotel saint louispark plaza chasepark plaza saint louissaint louis park plaza
LOCATION
United StatesMissouriSaint Louis
NUMBER OF ROOMS
389
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