Country Inn & Suites by Radisson, St. Charles, MO
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Travel safe during COVID-19
A note from Country Inn & Suites by Radisson, St. Charles, MO
Updated 20/10/06
About
#2 of 22 hotels in Saint Charles
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal charming hotel in Saint Charles does not have to be difficult. Welcome to Country Inn & Suites by Radisson, St. Charles, MO, a nice option for travellers like you.
Rooms at Country Inn And Suites St Charles Hotel offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, room service, and express check-in and check-out are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Country Inn And Suites St Charles Hotel, free parking is available.
While staying at Country Inn And Suites St Charles Hotel, visitors can check out 519 on S. Main (0.4 mi) and Shrine of St. Rose Philippine Duchesne (1.1 mi), some of Saint Charles' top attractions.
While visiting Saint Charles, you may want to try some filet mignon at one of the nearby restaurants, such as Tony's on Main Street or Tucanos Brazilian Grill.
Should time allow, St. Charles Historic District, First Missouri State Capitol State Historic Site, and Missouri Artists on Main Gallery are some popular attractions that are within walking distance.
Country Inn & Suites by Radisson, St. Charles, MO puts the best of Saint Charles at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Heated pool
Saltwater pool
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room service
Safe
Telephone
Iron
Private bathrooms
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Room types
Bridal suite
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
Full view
83Good for walkers
Grade: 83 out of 100
13Restaurantswithin 0,5 km
8Attractionswithin 0,5 km
1 267Reviews11Q+A100Room tips
Reviews
Traveller rating
- 864
- 297
- 62
- 23
- 21
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Popular mentions
There was honestly nothing spectacular about this hotel, but everything about it was very good. Check in was fast, friendly and easy. The rooms were fine, if slightly dated. The rates were good. The location was good. It was all good. The one thing that did stand out was the noise suppression. I got up in the night to use the bathroom and noticed there were some loud people in the hallway. I could hear them if I was standing by the door but couldn’t hear them at all from the bed. The one minor complaint I’d have was the room was extremely dry. Overall, though, everything was very good. We give it the Power Trippers Seal of Approval. - The Power Trippers
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Date of stay: January 2021Trip type: Travelled as a couple
38 Helpful votes1 Repost
Helpful
So we had our girls weekend planned me and my 3 daughters meeting up with our friends from Ohio. When we went in our room I realized it was not what I thought I had reserved. (bc we had stayed there a few years back and thought that was the room we were getting) we brought it to the mangers attention and he was rude arrogant and argued with me my daughter finally had enough asked how he could make it right we asked maybe for another room (there was 6 of us) so his dealing was the other room was going to cost of a fortune. We asked about a military discount he said we are not giving those out this weekend! So we had enough and just decided to deal with it. Well we went to go to bed at 12 and when we pulled out the pull out couch we found a BED BUG! A adult one. We brought it down to the front desk the gal took one look and said yes that is a bed bug. She killed it and said will get you a new room. We asked if they had a problem with bed bugs she said no. So off to new room. Opened that couch and there was a Cheeto and a false finger nail. Needless to say we had to options but to stay because it was late. We did not sleep well that night. We did not sleep well needless to say. Next morning we went to Trent the manger we asked if his night gal told him about the bed bug he said yes you had a bug very smugly and we said no not any bug but a BED BUG and we have a picture it was a adult size. He took one look and so oh and then said that is normal all hotels have bed bugs it’s the new normal and then went on to list the hotels that did. And then began to argue again. Because we said we have NEVER seen a bed bug in any hotels we stayed at and we have been at tons! Never said he was sorry was demeaning rude. We asked what he could do about it he said you can stay tonight for free but you could leave if you want. We also said we were going to report it to the health department and he just shrugged his shoulders.. We were very sad and upset about this. Because we had stayed at this hotel many times before. Beware Trent the manager said this is the NEW normal so if you want a rude manger bed bug hotel this is the place for you.…
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Date of stay: December 2020
Value
Cleanliness
Service
Helpful
Response from Trent Greeno, General Manager at Country Inn & Suites by Radisson, St. Charles, MO
Responded 10 Dec 2020
Dear sharonmammy17, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
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We came here on thanksgiving after leaving another hotel for it being so gross and this one went above and beyond we even had our room upgraded at no charge first time for me!! I was so excited to they had waffles for breakfast haven’t had one in forever! Very clean great location and super friendly staff would stay again!!!
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Date of stay: November 2020Trip type: Travelled with family
Helpful
Response from Trent Greeno, General Manager at Country Inn & Suites by Radisson, St. Charles, MO
Responded 01 Dec 2020
Dear jameec78, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your upgrade and were able to take advantage of the waffles.. We look forward to your next stay.
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This was our second time staying here. We will continue to stay here when we are in town. Was very clean , bed is comfortable and was quiet . You are required to wear a mask to enter the hotel . They are still serving breakfast, which was very good with plenty of options. We will stay here in the future , it does not disappoint!
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Date of stay: June 2019
Helpful
Response from Trent Greeno, General Manager at Country Inn & Suites by Radisson, St. Charles, MO
Responded 29 Oct 2020
Dear jaredsgirl, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the hotel. We look forward to your next stay.
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We travel a LOT. A hotel with NO dresser or drawer space? And the bar to hang clothes in the "closet"-so low everything you hang drags the floor. When we checked in and turned the bed down there were blood spots on the sheets. We complained and were told the sheets would be changed. Nope-housekeeping simply remade the bed. The hotel is beautiful but the lack of common amenities and the front desk clerk's dismissive attitude toward my wife was enough to ensure a bad rating. Consider staying somewhere else unless you have generally low expectations for a hotel stay.
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Date of stay: September 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Corporate Customer Care Corporate Customer Care, Owner at Country Inn & Suites by Radisson, St. Charles, MO
Responded 09 Oct 2020
Thank you for taking the time to share your review. It saddens us to hear that your stay was anything less than satisfying due to multiple issues that you encountered such as the service that you received from the staff, the condition of the room and the cleanliness of the bed at that time. Certainly, this is not the kind of experience we would like our valued guest to have and we apologize for any inconvenience this may have caused you during your stay. Your feedback is a big help for us to improve our service. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
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PRICE RANGE
US$83 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn and suites st charles hotel saint charles, saint charles country inn, country inn saint charles
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, St. Charles
LOCATION
United StatesMissouriSaint Charles
NUMBER OF ROOMS
86
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Claim Your Listing Frequently Asked Questions about Country Inn & Suites by Radisson, St. Charles, MO
Which popular attractions are close to Country Inn & Suites by Radisson, St. Charles, MO?
Nearby attractions include Lewis and Clark Boat House and Nature Center (0.3 km), Bottleneck Blues Bar (0.5 km), and The Hobbit (0.2 km).
What are some of the property amenities at Country Inn & Suites by Radisson, St. Charles, MO?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, St. Charles, MO?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, St. Charles, MO?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, St. Charles, MO?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, St. Charles, MO?
Conveniently located restaurants include Magpie's Cafe, Hendrick's BBQ, and Trailhead Brewing Co..
Are there opportunities to exercise at Country Inn & Suites by Radisson, St. Charles, MO?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, St. Charles, MO?
Yes, dry cleaning and laundry service are offered to guests.
Does Country Inn & Suites by Radisson, St. Charles, MO offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Country Inn & Suites by Radisson, St. Charles, MO?
Many travellers enjoy visiting First Missouri State Capitol State Historic Site (1.0 km) and Payne-Gentry House (8.0 km).