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The Residences at Crystal Towers

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Traveller (117)
Room & Suite (48)
Dining (5)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“crystal towers”(75 reviews)
“canal walk”(45 reviews)
“cape town”(67 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Rooms
04 Feb05 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)Write a Review
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244
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21
6
6
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244
111
21
6
6
Show reviews that mention
All reviewscrystal towerscanal walkcape townhome away from homebedroom penthouseexcellent servicethe location is perfectself cateringbeautiful viewexcellent stayknife restaurantunderground parkingfull kitchenwashing machinethe ground floorbusiness tripvirgin active gym
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1 - 5 of 388 reviews
Reviewed 2 weeks ago

1. Request to fix TV in my room was not done. Housekeeping not done daily Request for blanket on extra bed was not attended to reason being that the hotel is full & there is not extra linen or blankets

Review collected in partnership with this hotel
Thank refiloem2018
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded 1 week ago

Good Day, Thank you for the feedback. Please send me an email to marketing@theresidencescapetown.com with regards to your experience. Regards, The Residences Team

Reviewed 5 weeks ago

Great experience - value for money - spacious, clean, comfort, friendly staff and easy to get around - restaurants nearby, public transport nearby. Great shopping - central location - can get to the South and North of Cape Town with ease.

Review collected in partnership with this hotel
Thank Victor V
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded 3 weeks ago

Good Day Victor, Thank you for the awesome feedback. Have a great 2018! Regards, The Residences Team

Reviewed 1 December 2017

The unit was excellent it made my stay there quite warming. I even Video called my wife and Daughter. We are planning to come through and stay at your hotel for a holiday. For the fact that your hotel is close to the canal its...More

Review collected in partnership with this hotel
Thank 312tebogom
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded 4 December 2017

Good Day Tebogo, Thank you for taking the time to write the review. We look forward welcoming you back to The Residences. Regards, The Residences Team

Reviewed 30 November 2017 via mobile

Without a doubt, this is one of the best luxury apartments in Cape Town. The manager Colleen, does an excellent job and is a true sample of excellent hospitality together with all the staff. We won’t be staying anywhere else on our next visit to...More

Thank Yusuf P
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded 4 December 2017

Good Day Yusuf, Thank you for taking your time to write this review. I've passed your message to Coleen, she is truly someone we all look up to. Enjoy the festive season. Best Regards, Isabel

Reviewed 16 November 2017

Stayed at The Residences while on a birthday weekend getaway with a couple of my girlfriends. After our experience I won’t be staying anywhere else but at the Residences when I visit Cape Town again. Everything was perfect, from the friendly staff to the beautifully...More

Review collected in partnership with this hotel
Thank ValessaAnne
Response from TheResidences, Front Office Manager at The Residences at Crystal TowersResponded 30 November 2017

Good Day Valessa, Thank you for taking the time to write this review. I'm so happy to hear that you had an awesome birthday weekend:) Looking forward in welcoming you back!! Regards, The Residences Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$115 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$115 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (117)
Room & Suite (48)
Dining (5)
Hotel & Grounds (197)
Bathroom (10)
Questions & Answers
Ask a question
KentLusophile
21 January 2017|
AnswerShow all 4 answers
Response from 425faiths | Reviewed this property |
Hi. No, there is no swimming pool at residences, only at the hotel.
0
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Nik523
7 October 2015|
Answer
Response from mjacob007 | Reviewed this property |
I have seen both superior room and luxury studio. i think they are both same size. luxury is better furnished. I am not able to attach or send you an URL. if you email me on, mjacob007 at yahoo . com, i can send you info
1
Vote
Room Tips
"Good views from higher floors."
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"Make salt and pepper available in rooms with kitchens"
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"upper rooms ending in ?03 offer a great view."
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"2nd room needs an airconditioner heater installed."
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