The Residences at Crystal Towers
Century Boulevard, Century City 7441 South Africa
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About
#1 of 7 apartments in Century City
Location
Cleanliness
Service
Value
Pure Statement in the way true luxury should always be. The attention to detail paid to this premium establishment cannot be faulted; from imported German kitchens with silky Caesar stone counter tops, to climate controlled living and bedroom areas, heated bathroom floors and the elegant porcelain tiles beneath your feet - all aspects of your personal comfort have been considered. Feature unrivaled service, unbeatable views, unmatched elegance and work off the week’s stress at the state-of-the-art Virgin Active Health Centre.
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Property amenities
Free parking
Car park
Free internet
Wifi
Airport transportation
24-hour security
Non-smoking hotel
Self-serve laundry
Paid wifi
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Location
76Somewhat walkable
Grade: 76 out of 100
40Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Century Boulevard, Century City 7441 South Africa
Getting there
Car HireSee all Century City car hire
586Reviews4Q+A76Room tips
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Great location, close to Canal Walk and the highways, friendly service, overall cleanliness, great facilities and safe undercover parking. Excellent for short term stay in the Milnerton area. Would definitely recommend
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 1 week ago
Good day - Thank you so much for your feedback, is highly valued. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would love to come again. Am in love with this place. We put the card on the door for our room to be made up but we came back after 4 hours later still the room was not cleaned yet until I went to the reception. Other than that, we enjoyed our stay
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 1 week ago
Good day - Thank you for the feedback is highly valued and will be used constructively to maintain and improve our standards of service. We certainly hope to have the pleasure of welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great experience. The staff was friendly and always willing to assist. Excellent location, it was also close to all the places we were intending to visit. I highly recommend this property to all my friends and family.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 1 week ago
Good day - Thank you so much for your positive feedback and recommendation. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the hopefully not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing experience, Staff was super super friendly, the apartment was big, all in all a great Experience. Thato and Memory made my experience so special, thank you ladies. The Coffee Lounge has the best food and serivce too! I will recommend this property to all my friends and family.
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Review collected in partnership with this hotel
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 1 week ago
Good day - Thank you so much for your amazing review and recommendation. We are delighted to know you enjoyed your stay with us - our facilities as well as our staff service. We look forward to welcoming you back in the hopefully not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hacked booking.com account tried to scam me, no response from property except "ignore it, it's a scam". Confirming booking requires payment. An elderly couple was fighting with reception because they arrived late at night after their flight got delayed and nobody was able to check them it, so they had to go to another hotel. Amenities ares scarce. You have to ask for things many times and they would still not be served.
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Travelled on business
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 5 weeks ago
Good day - thank you for the feedback. Saddened to see a review such as yours. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept our sincere apologies for the discomfort and inconvenience that you experienced - we managed to resolve the listing account that was hacked in the interim.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apartments are spacious and designed with the lounge area separating the main bedroom & and other bedrooms which is great when travelling with a child/ren. It was very clean.They were also able to accommodate late check in after our flight was delayed. The location is also good, within walking distance to Canal Walk and other restaurants within Century City
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 19 Oct 2023
Good day, Thank you for visiting the Residences recently and sharing your experience with us. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the hopefully not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely breath taking and overall great place with everything you would need in the pent house. beds are amazing comfortable the design of the pent house is amazing. its a must see yourself, just needs a few maintenance but overall very happy
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 11 Oct 2023
Good day, Thank you so much for your amazing review and recommendation. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the hopefully not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The location is fantastic and the room was clean but not well maintained. Stain on the carpet, chipped paint at the skirtings, the room had a very strong cleaning smell in it all weekend. Iron couldn’t hold water and leaked. No hot water Friday and Saturday and was told some element blew that affected the boiler and no alternative was given for this situation. Warm water only came back on Sunday at 9am just before checking out. I had better expectations considering the hotel is next door, but disappointed, wouldn’t stay here again
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 14 Sept 2023
Good day, terribly sorry to know you are not satisfied with your stay and that it did not meet your expectations. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept our sincere apologies for any discomfort and inconvenience that you experienced during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was the best surprise to stay in a well serviced penthouse. It was our first time at your place and is now our favorite place of all. Penthouse was neatly and the view was next level. Everything you need was in the house. Service was excellent. Thanks
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 10 Sept 2023
Good day, Thank you so much for staying with us and sharing your experience. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the hopefully not too distant future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Did not have hot water in my 1st unit and fridge not working (unit 710). Next day still no hot water and was moved to 605. Hot water only after 9 that night. Kept blaming the boiler. Ran out of body wash on the 4th day and it was never replaced. Nothing to watch on TV. no variety of channels at all especially movie channels. Will never stay here again
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservations Department, Guest Services / Front Office at The Residences at Crystal Towers
Responded 10 Sept 2023
Good day, Saddened to see a review such as yours, we certainly have not met your expectations. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. All points raised will be discussed at great length with the respective departments as this does not reflect the quality and standard that we proud to offer at this establishment. Please accept our sincere apologies for the discomfort and inconvenience that you experienced during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$63 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCentury City
NUMBER OF ROOMS
47
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Claim Your ListingTHE RESIDENCES AT CRYSTAL TOWERS - Now R 1 435 (Was R̶ ̶1̶ ̶5̶4̶6̶) - UPDATED 2023 Apartment Reviews & Price Comparison (Century City, South Africa) - Tripadvisor
Frequently Asked Questions about The Residences at Crystal Towers
Which popular attractions are close to The Residences at Crystal Towers?
Nearby attractions include Canal Walk Shopping Centre (0.5 km), Jack Friedman Canal Walk (0.3 km), and Blak57 (0.2 km).
What are some of the property amenities at The Residences at Crystal Towers?
Some of the more popular amenities offered include free parking, airport transportation, and free internet access.
Which room amenities are available at The Residences at Crystal Towers?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at The Residences at Crystal Towers?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Residences at Crystal Towers?
Conveniently located restaurants include The Hussar Grill Century City, Tiger's Milk Century City, and Tashas Canal Walk.
Does The Residences at Crystal Towers have airport transportation?
Yes, The Residences at Crystal Towers offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Residences at Crystal Towers located near the city centre?
Yes, it is 0.6 km away from the centre of Century City.
Are there any historical sites close to The Residences at Crystal Towers?
Many travellers enjoy visiting Irma Stern Museum (7.3 km) and Mostert Mill (7.4 km).