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Cape Town Marriott Hotel Crystal Towers

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Traveller (426)
Room & Suite (174)
Dining (61)
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Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“crystal towers”(92 reviews)
“table mountain”(50 reviews)
“cape town”(124 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Cape Town Marriott Hotel Crystal Towers
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Offers from Cape Town Marriott Hotel Crystal Towers
Special Offer: Wander More
Hotel packages
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Reviews (629)
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330
158
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22
11
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330
158
32
22
11
Show reviews that mention
All reviewscrystal towerstable mountaincape townvalet parkingafrican pridemood lightingsushifree shuttlemodern luxurypurple lightingcanal walkbreakfast buffetknife restaurantstar servicean amazing experienceexcellent hotelconference facilities
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1 - 5 of 553 reviews
Reviewed 2 weeks ago

I've stayed at Marriot Hotel Crystal Towers for 4 nights in April, all the staff I met during my stay was really helpful with a smile especially the duty manager Ibrahim which is superbe. i was assign a room with table mountain view - great....More

Thank Chung S
Response from CrystalTowers, Owner at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

Dear Meili14 It is just fantastic to see that you had a wonderful experience at the Cape Town Marriott Hotel Crystal Towers and that our entire team went out of their way to ensure you had a truly brilliant experience at our hotel. I will...More

Reviewed 4 weeks ago via mobile

I stayed here with my wife for a weekend getaway. I've frequented this hotel before it became a Marriott chain hotel and it has become shocking. Ordered a cokctail at the Orah bar and gave up after sending the third one back. First the slow...More

Thank Roelf D
Reviewed 4 weeks ago via mobile

First of all, answer your guest questions and just predent they are welcomed , really just a smile! Second of all, dunno who desinged the room interior , but really small rooms and not practical at all for biz trvs . I had to modify...More

Thank AAboDabash
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 3 weeks ago

Dear AAboDabash, It was very disappointing to read your review. I am sorry to see that you did not find our team to be friendly and efficient. The experience you described is not characteristic of the level of service our associates strive to provide. Our...More

Reviewed 9 April 2018 via mobile

From parking the car in front of the beautiful doors to entering your room, the service was impeccable. Check in took 5minutes (can do it via app, but I like the old school way). Our room was made up for a special occasion and it...More

Thank Chimone C
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 13 April 2018

Dear Chimone C With a drive to deliver exceptional service, it is absolutely wonderful to see that had a truly memorable experience during your most recent stay at the Cape Town Marriott Hotel Crystal Towers. Based on your review, we can see that you had...More

Reviewed 7 April 2018

This is a rather lovely hotel but the thing that makes it even nicer is the lovely staff who are so warm, welcoming and friendly...I especially enjoyed meeting Grant (I think?) who was the doorman...and with whom I had a great chat on my departure....More

Thank Philip B
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 9 April 2018

Dear Philip B WOW! Thank you for such wonderful review. It just makes my morning to see that our team went out of their way to ensure all your expectations were met and that it felt like home! I will most definitely share your amazing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Spa
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$141 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (426)
Room & Suite (174)
Dining (61)
Pool & Beach (30)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
thekwinibabe
27 September 2017|
AnswerShow all 12 answers
Response from Rotgif | Reviewed this property |
this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
2
Votes
Meagan H
23 August 2017|
AnswerShow all 5 answers
Response from NishiSP | Reviewed this property |
Hi, yes they do credit card hold for a small amount with your approval
0
Votes
TrickyDickie72
11 January 2017|
AnswerShow all 6 answers
Response from JakeFAC | Reviewed this property |
Here is an email address to the hotel management staff. Enjoy your stay! shanique.mcleod at africanpridehotels . com (substitute the 'at' symbol as the Trip Advisor site does not allow me to correctly spell out the... More
0
Votes
Room Tips
"the rooms facing the mountain are beautiful"
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"Corner suite is large and comfortable."
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"Ask for a room with a view of Table Mountain; Never miss the breakfast!"
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"We where offered an upgrade to the executive room well worth it and a great view"
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