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    Cape Town Marriott Hotel Crystal Towers

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    629 reviews
    #1 of 4 Hotels in Century City
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    Corner of Century Boulevard and Rialto Road, Century City 7441, South Africa
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    Certificate of Excellence
    Traveller (426)
    Room & Suite (174)
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    Overview
    4.5
    629 reviews
    • Excellent62%
    • Very good29%
    • Average5%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “crystal towers”(92 reviews)
    “table mountain”(50 reviews)
    “cape town”(124 reviews)
    Hotel website
    Corner of Century Boulevard and Rialto Road, Century City 7441, South Africa
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
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    Reviews (629)
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    Show reviews that mention
    All reviewscrystal towerstable mountaincape townvalet parkingafrican pridemood lightingsushifree shuttlemodern luxurypurple lightingcanal walkbreakfast buffetknife restaurantstar servicean amazing experienceexcellent hotelconference facilities
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    1 - 5 of 553 reviews
    Reviewed 2 weeks ago
    Modern & chic hotel & fantastic staff

    I've stayed at Marriot Hotel Crystal Towers for 4 nights in April, all the staff I met during my stay was really helpful with a smile especially the duty manager Ibrahim which is superbe. i was assign a room with table mountain view - great....More

    Thank Chung S
    Response from CrystalTowers, Owner at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

    Dear Meili14 It is just fantastic to see that you had a wonderful experience at the Cape Town Marriott Hotel Crystal Towers and that our entire team went out of their way to ensure you had a truly brilliant experience at our hotel. I will...More

    Reviewed 4 weeks ago via mobile
    Bad service, stupid rules, not as good as it used to be

    I stayed here with my wife for a weekend getaway. I've frequented this hotel before it became a Marriott chain hotel and it has become shocking. Ordered a cokctail at the Orah bar and gave up after sending the third one back. First the slow...More

    Thank Roelf D
    Reviewed 4 weeks ago via mobile
    Overrated

    First of all, answer your guest questions and just predent they are welcomed , really just a smile! Second of all, dunno who desinged the room interior , but really small rooms and not practical at all for biz trvs . I had to modify...More

    Thank AAboDabash
    Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 3 weeks ago

    Dear AAboDabash, It was very disappointing to read your review. I am sorry to see that you did not find our team to be friendly and efficient. The experience you described is not characteristic of the level of service our associates strive to provide. Our...More

    Reviewed 9 April 2018 via mobile
    Stay like Royalty

    From parking the car in front of the beautiful doors to entering your room, the service was impeccable. Check in took 5minutes (can do it via app, but I like the old school way). Our room was made up for a special occasion and it...More

    Thank Chimone C
    Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 13 April 2018

    Dear Chimone C With a drive to deliver exceptional service, it is absolutely wonderful to see that had a truly memorable experience during your most recent stay at the Cape Town Marriott Hotel Crystal Towers. Based on your review, we can see that you had...More

    Reviewed 7 April 2018
    Really lovely hotel...and the staff are wonderful

    This is a rather lovely hotel but the thing that makes it even nicer is the lovely staff who are so warm, welcoming and friendly...I especially enjoyed meeting Grant (I think?) who was the doorman...and with whom I had a great chat on my departure....More

    Thank Philip B
    Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 9 April 2018

    Dear Philip B WOW! Thank you for such wonderful review. It just makes my morning to see that our team went out of their way to ensure all your expectations were met and that it felt like home! I will most definitely share your amazing...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free High Speed Internet (WiFi)
    Room Service
    Spa
    Restaurant
    Free Parking
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Free Parking
    Shuttle Bus Service
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Spa
    Restaurant
    Bar/Lounge
    Outdoor pool
    Details
    Price range
    US$141 - US$225 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$141 - US$225 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    All photos (603) 603
    Full view
    Traveller (426)
    Room & Suite (174)
    Dining (61)
    Pool & Beach (30)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
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    Questions & Answers
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    thekwinibabe
    27 September 2017|
    AnswerShow all 12 answers
    Response from Rotgif | Reviewed this property |
    this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
    2
    Votes
    Meagan H
    23 August 2017|
    AnswerShow all 5 answers
    Response from NishiSP | Reviewed this property |
    Hi, yes they do credit card hold for a small amount with your approval
    0
    Votes
    TrickyDickie72
    11 January 2017|
    AnswerShow all 6 answers
    Response from JakeFAC | Reviewed this property |
    Here is an email address to the hotel management staff. Enjoy your stay! shanique.mcleod at africanpridehotels . com (substitute the 'at' symbol as the Trip Advisor site does not allow me to correctly spell out the... More
    0
    Votes
    123
    Room Tips
    "the rooms facing the mountain are beautiful"
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    "Corner suite is large and comfortable."
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    "Ask for a room with a view of Table Mountain; Never miss the breakfast!"
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    "We where offered an upgrade to the executive room well worth it and a great view"
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