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Hyatt Place Jackson/Ridgeland

Traveller (58)
Room & Suite (32)
Dining (25)
Overview
1016 Highland Colony Pkwy At the Renaissance, Ridgeland, MS 39157-8719 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (554)
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548 results
Traveller rating
248
145
65
43
47
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LanguageEnglish
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248
145
65
43
47
Show reviews that mention
All reviews walk in shower within walking distance separate sitting area light sleeper indoor pool pf changs wear and tear business trip shopping area would stay here again staff was friendly rooms are spacious mini fridge front desk staff great shopping clean hotel early check
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1 - 5 of 548 reviews
Reviewed 1 week ago

Fairly new property, but feels worn, is near expressway (but they give you earplugs to use). Shabby furniture, the whole place felt more like a cheap motel, than a Hyatt. Adequate breakfast, but limited selection. Coffee was good.

Review collected in partnership with Hyatt Hotels
Thank Mary Lenore K
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 1 week ago

Thank you so much for your feedback. I am so sorry we fell short of your expectations. I will definitely share your feedback with the team. Thanks again!!

Reviewed 3 weeks ago

Spent 3 nights there for a tennis tournament. The included breakfast was less thanks stellar. They ran out of coffee every morning. The bar closes at 10 p.m. Tried to order a dirty martini but they didn't have any olives. If you are going there...More

Thank John H
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 3 weeks ago

Thank you so much for your feedback!! We are happy to hear you enjoyed the nice clean rooms. When you return, we will make sure you have your coffee as well as olives for your dirty martini!! Sincerely, Patrice Hobbs Director of Sales 601.898.8815

Reviewed 3 weeks ago via mobile

We were in town for a tennis tournament in Jackson. We were initially given a rate of $109 a night. Upon check-in, we were given a rate of $169 a night. Sharnae at the front desk was very disrespectful and I accommodating to our group....More

Thank Katie W
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 3 weeks ago

Thank you so much for your feedback. Team Hyatt takes all feedback negative and positive to heart. I assure you that our number one goal is to make sure we take care of all of our guests. I would love to discuss this issue with...More

Reviewed 3 weeks ago

Wonderful place to stay. Staff is friendly and helpful, rooms are clean and the beds and pillows are wonderful! This was the last stop on our Nachez Trace ride and it was a great ending to a beautiful vacation.More

Review collected in partnership with Hyatt Hotels
Thank lorikdj
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 3 weeks ago

We are truly happy you had a great experience with us at Hyatt. Your positive feedback is greatly appreciated and I will share this good news with our staff. Please come back to see us when you are in the area. Thanks and we hope...More

Reviewed 3 weeks ago

Very terrible experience and found management to be absolutely terrible. Will never stay here again and will influence fellow team members not to stay here. These are not one tome issues have see. The same thing at this site before with locks. I also observed...More

Review collected in partnership with Hyatt Hotels
Thank Srqkeith
Response from PatriceH318, Director of Sales at Hyatt Place Jackson/RidgelandResponded 3 weeks ago

On behalf of the Hyatt Team, I apologize that your experience with us was not a positive one. I assure you that our number one goal is to exhibit excellent customer service at all times. It saddens me to hear that we fell short. Hopefully...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Air Conditioning
Airport Transportation
Babysitting
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$109 - US$174 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
,
Hyatt Place Ridgeland
Location
United States > Mississippi > Ridgeland
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$109 - US$174 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
,
Hyatt Place Ridgeland
Location
United States > Mississippi > Ridgeland
Photos
Traveller (58)
Room & Suite (32)
Dining (25)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 16 nearby attractions
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Questions & Answers
Ask a question
Ray_Ray03
9 December 2017|
Answer
Response from Philip T | Reviewed this property |
Yes they do.
0
Votes
Tim W
17 May 2016|
AnswerShow all 2 answers
Response from StephanieW4281 | Property representative |
We have a customer service driven staff and we will be so excited to meet you!
0
Votes
Room Tips
"Go to another hotel"
957edn
01 May 2018
Read review
"Unless you need the points on a loyalty card strategy, pick another hotel."
AskMariaTodd
21 Jun 2017
Read review
"A rom with a view of The Renaissance area really adds a Asterix to your stay"
J9846XDjonathanb
18 Jun 2017
Read review
"Room opposite the freeway side of hotel."
OSUfanHouston
17 Feb 2017
Read review
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