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Holiday Inn Express New Albany

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Traveller (19)
Room & Suite (27)
Pool & Beach (4)
Overview
  • Excellent47%
  • Very good23%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“pizza delivered”(2 reviews)
“parking lot”(7 reviews)
“gas station”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express New Albany
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Offers from Holiday Inn Express New Albany
Special Offer: Book Direct and Save
Hotel deals
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Reviews (125)
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124 results
Traveller rating
57
29
19
9
10
Traveller type
Time of year
LanguageEnglish
57
29
19
9
10
Show reviews that mention
All reviewspizza deliveredparking lotgas stationdefinitely stay here againroom was nice and cleana pet friendly hotelbreakfast roombusiness tripwe've stayedupon checkwould recommend this hotel to anyonean upgraderoad tripbreakfast was deliciousother hotelsnon smoking roomdesk clerk
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1 - 5 of 124 reviews
Reviewed 12 February 2018

After a long and tiring day on the road, it was wonderful to be able to relax for the evening. The stay was enhanced by the help of Andrea who was the desk clerk and was a great help with her advice about local spots.

Thank John J
Hotel's Favourite
Reviewed 26 January 2018

We stayed at this hotel on our way to Florida, Rooms are very clean, comfortable beds friendly staff, clean and quite hotel, would definitely stay here again. all provide breakfast, reasonable rates. out side pool,

Thank clakeBigBend_Wi
Reviewed 11 February 2018

Stopping on a road trip and close to I-22. Quiet except for the rain on the AC during a thunderstorm. Friendly and helpful staff with no problems during stay. Arrived late and they opened coffee bar for us. -

Thank marcnjerri
Reviewed 1 February 2018

We arrived at the hotel in the evening and was checked in by Andrea at the front desk. She was so helpful and pleasant. Our room was nice and clean and the ice machine was right down the hall. The hallways were a litle dirty...More

Thank Jennifer I
Reviewed 21 December 2017

Stayed Wed 12/13/2017 as 5K point reward night. We saw the reports of bugs in other TA reviews, but thought the hotel also saw the reviews and corrected the problem. Nope, we can confirm there are lots of bugs. Six dead bugs were on top...More

1  Thank Jerry C
Response from IHGService, Guest Relations Manager at Holiday Inn Express New AlbanyResponded 13 January 2018

Hello Jerry C, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you found our staff service to be good, I truly value the negative comments as this gives us the...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$90 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (27)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Posting guidelines
Room Tips
"Ask for restaurant advice."
Read review
"We were on the first floor and it was very quiet."
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"Be on the lookout for BUGS once you get to your room..."
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"Have stayed on all 3 floors and haven't found a bad room,"
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