We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Jackson/Madison

491 reviews
Save
Traveller (20)
Room & Suite (16)
Dining (3)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“bonefish grill”(19 reviews)
“great hotel”(28 reviews)
“ms area”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jackson/Madison
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$165.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madison hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fa8f98fb303c4040b85378053d5b01a1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":583278,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35109404],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":2,"year":2018},"checkout":{"day":26,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":165,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fa8f98fb303c4040b85378053d5b01a1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":189,"lowestMetaPrice":165,"additionalPartner":false,"highestMetaPriceDisplay":189,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":189,"lowestMetaPrice":165,"highestMetaPriceDisplay":189,"hotelName":"Hilton Garden Inn Jackson/Madison","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZhOGY5OGZiMzAzYzQwNDBiODUzNzgwNTNkNWIwMWExIiwiQUlLIjoiNzE4ZWZmYzkwZGRiNGIyN2JkM2MxZmU1YTkxYTIxNDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/02/2018", "checkOut": "26/02/2018", "lowestPrice": "US$165", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35109404":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (491)Write a Review
Filter reviews
485 results
Traveller rating
320
119
33
11
2
Traveller type
Time of year
LanguageEnglish
More languages
320
119
33
11
2
Show reviews that mention
All reviewsbonefish grillgreat hotelms areageorgia blueindoor poolfamily weddingbreakfast staffexcellent locationwithin walking distancethe hotel staffrestaurants and shoppingbusiness tripexcellent place to stayhotel is locatedfront desk staffshort drivethe entire staff
FilterEnglish
Updating list...
1 - 5 of 485 reviews
Reviewed 5 January 2018

As a diamond member we stay in quite a few Hilton properties every year. This place should have been shut down for renovation. Paint fumes were everywhere as were work men. Watched as an elderly lady almost tripped and almost fell over a Workmans power...More

Thank disgusted012
Response from Quinn R, Front Office Manager at Hilton Garden Inn Jackson/MadisonResponded 8 January 2018

Thank you for sharing your thoughts about our hotel during the renovation period. We are definitely not at 100% right now as we move toward updating all of our rooms and lobby/restaurant areas. We are doing our best to minimize the impact to our guests,...More

Hotel's Favourite
Reviewed 1 January 2018

The hotel was under construction during my stay; however, signs were plentiful to direct you where exactly to go for check-in, breakfast, elevators. Very convenient locations, also. The construction did not disturb my sleep at all.

Review collected in partnership with Hilton Garden Inn
Thank 68braxtons
Reviewed 26 December 2017

Really enjoyed having my babies out during holiday vacation for a family day. Overall it was nice. Even Though the lady in the kitchen was rude after Ms AshleyAutumn asked me a question I responded the other lady responded rudely and no one was to...More

Review collected in partnership with Hilton Garden Inn
Thank M1449AAbarbarab
Reviewed 18 December 2017

The hotel looked nice from the outside. Our room smelt like chemicals and there were stains on our sheets and pillow cases. The bathroom had mold around the shower and construction crews began working at 7am and woke us up.More

Review collected in partnership with Hilton Garden Inn
Thank 90braxtonm
Response from Quinn R, Front Office Manager at Hilton Garden Inn Jackson/MadisonResponded 19 December 2017

Hello, I am very, very sorry for all of the trouble. Unfortunately, we do not exactly have our best face forward during the renovations, but we are doing everything we can to minimize the impact to our guests, in an effort to provide a vastly...More

Reviewed 10 December 2017

I have stayed here a couple times now and love it. Close to many restaurants and it is in a nice area. It was under construction when I was there but they did the best to keep it quiet evenings and mornings.

Thank Sn0w237
View more reviews
PreviousNext
12345697
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$115 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (20)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from Hilton Garden Inn Jackson/Madison staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"stay elsewhere"
Read review
"get up early to be first to enjoy the great and I mean great breakfast"
Read review
"the rooms in the back over the pond offer a nice view"
Read review
"Hard beds. View on one side of the hotel."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing