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Jackson Marriott

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Traveller (52)
Room & Suite (50)
Storyboard
Overview
  • Excellent45%
  • Very good24%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Jackson Marriott
Special Offer: Breakfast & Parking Pkge
Hotel packages
Hotel deals
Offers from Jackson Marriott
Special Offer: Breakfast & Parking Pkge
Hotel packages
Hotel deals
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Rooms
05 Aug06 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (401)
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397 results
Traveller rating
172
99
64
37
25
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LanguageEnglish
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172
99
64
37
25
Show reviews that mention
All reviewsthe concierge loungebristol loungefull service hotelspecial thanksextra towelsfront desk staffbell hopdowntown locationolder hotelgreat customer servicebeds were comfortableroom ratebusiness tripwater pressurecomfortable stayroom was largehotel is beautiful
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1 - 5 of 397 reviews
Reviewed 1 week ago via mobile

We had 5 guest and booked two double beds and a roll away. When we arrived we were told it’s against code and we could we could not have an extra bed. We were given no options except sleep on the floor or book another...More

1  Thank ElisaLopp
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 1 week ago

Thank you for staying with us. We are so sorry that we were unable to fit 3 beds into your guest room, but there is just not room for that. We understand your frustration, but we did offer you a deeply discounted rate for a...More

Reviewed 5 weeks ago via mobile

Literally EVERYONE went above and beyond to be friendly and courteous. Bell hops, front desk, concierge lounge and restaurant employees. We stayed for 5 nights and were continually greeted by a friendly person each time we returned or left the hotel. I will definitely stay...More

Thank Rod C
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 4 weeks ago

We really appreciate you choosing our hotel! The staff will be delighted to hear your comments. We look forward to serving you again!

Reviewed 16 June 2018 via mobile

When we arrived at the hotel the lady on the front desk told us that the pool was closed and they didn’t say anything at the website. The lady on the front desk was very arrogant too. The rooms are okMore

Thank miguecuba
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 5 weeks ago

We are so sorry about the pool being closed. We can certainly understand how disappointing that can be. Unfortunately, the pool developed a leak that had to be repaired. The information is posted on our website, s we hate that you did not see this...More

Reviewed 30 May 2018

What a terrible hotel. How anyone would ever stay here is really pretty sad. How is this a Marriott hotel? I nearly lost respect for this brand because they would have a hotel like this. Moving my business to the Westin that just opened. BTW,...More

Thank BDerek24
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 1 June 2018

Thank you for sending us your review. We appreciate your stay with us, but regret not meeting your expectations. We take pride in our hotel and the service we provide, so we were disappointed to read your comments. Thank you so much for staying with...More

Reviewed 26 May 2018 via mobile

Overall a great experince, Great location, right in downtown Jackson. Amazing hotel suits and also great ammenties. Staff have great hospitaly and food is amazing, overall amazing expeirence. 100% recommend

Thank Mario P
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 29 May 2018

We really appreciate you choosing the Jackson Marriott and are glad that you enjoyed your stay! We hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (52)
Room & Suite (50)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
tamgirl65
20 January 2018|
AnswerShow all 3 answers
Response from LeeOwnbey_GM | Property representative |
Hello. While we do not have a shuttle from the hotel to the race, it is only about 2 blocks from the hotel.
0
Votes
montognese
28 February 2017|
Answer
Response from Regina L | Property representative |
Hello! We have an outdoor pool and kiddie pool. The pool space is open year round, but not the actual pool. We do not have a hot tub or a whirpool. Please let me know if I can be of further assistance. Regina L. Front... More
0
Votes
joyce w
2 October 2016|
AnswerShow all 5 answers
Response from Karen S | Reviewed this property |
Yes you can get transported from the airport to the hotel !
0
Votes
Room Tips
"Get a room facing the capital or the governor's mansion on an upper floor... the hotel's giant..."
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"Was in 906 and it had no issues at all"
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"would recommend a club room...maybe ask for something recently renovated."
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"Wifi is free if you chose the hotel stay with free wifi, otherwise it's $12.95 per day."
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