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Hilton Garden Inn Jackson Downtown

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Traveller (184)
Room & Suite (67)
Dining (17)
Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“king edward”(80 reviews)
“valet parking”(60 reviews)
“historic hotel”(44 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1 155)
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1 137 results
Traveller rating
558
320
141
66
52
Traveller type
Time of year
LanguageEnglish
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558
320
141
66
52
Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront deskamtrak stationmayflower cafecoffee shopvalet servicebeautiful lobbyconvention centernice hotelindoor poolthe entire staffdefinitely stay here againsouthern hospitalitygreat customer servicebusiness trip
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1 - 5 of 1 137 reviews
Reviewed yesterday

We always enjoy staying at the King Edward when we have downtown Jackson events to attend. The staff is always cordial and helpful. Checking in and out is a breeze and the restaurant never disappoints us.

Review collected in partnership with Hilton Garden Inn
Thank Michael B E
Hotel's Favourite
Reviewed 3 weeks ago

We went there on our way from Memphis to NOLA. By the way I found Jackson much more exciting than Memphis but this is not the point. This hotel seems to be a former palace that s been renovated. I had a really huge room...More

1  Thank Philippe S
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 weeks ago

Dear Philippe S, I am very excited to hear that you enjoyed your trip with us. I will definitely be sharing with the staff that they did a wonderful job! We do hope you are able in the future to make it back to Jackson....More

Reviewed 5 days ago

Beds were very comfortable. Bar and staff were great! Unique hotel. The room was large and I did not feel cramped. Staff were happy to help with dining suggestions. Great conference, large spacious room!

Review collected in partnership with Hilton Garden Inn
Thank samanthabV3574XN
Reviewed 1 week ago

This was my first visit to this hotel in downtown Jackson. I was not impressed by its surrounding, but the hotel and the staff was great. The hotel was clean and elegant; the staff was very, very friendly and helpful. (The wait staff at the...More

Thank Shalimar A
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 3 days ago

Dear Shalimar A, Thank you very much for your nice review. We always want our guests to happy when they leave the King Edward and it sounds like we were able to do that during your stay. Hope to see you in the future. At...More

Reviewed 1 week ago

The property is beautiful and the staff was superb! I will stay here again if I am in the area. The restaurant was ok, staff could have been more accommodating. The Rooms were comfortable. Valet parking only.More

Review collected in partnership with Hilton Garden Inn
Thank Sherri F
Response from HGIKingEdwardHotel, General Manager at Hilton Garden Inn Jackson DowntownResponded 1 week ago

Dear Sherri F, Thank you for staying with us and providing a review. We always want to provide the highest level of service so I will be following up with my restaurant team in regards to your comments. We do appreciate you choosing to stay...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$96 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Jackson
#2 Mid-range Hotel in Jackson
#8 Quiet Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Jackson
#2 Mid-range Hotel in Jackson
#8 Quiet Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (184)
Room & Suite (67)
Dining (17)
Pool & Beach (1)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Lindsay D
10 November 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
5 July 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
7 March 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
Room Tips
"We enjoy upper floors and corner rooms that have a good view of the City"
Read review
"Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
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"My room was away from the elevators so was very quiet."
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"Get a room high up and opposite rail tracks."
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