Best Western Sault Ste. Marie
Best Western Sault Ste. Marie
4335 I 75 Business Spur, Sault Ste. Marie, MI 49783
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Avg. R 1,962 /night, 12/11 - 12/12
R 2,497
per night
R 2,016
per night
R 1,534
per night
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4.5
#2 of 17 hotels in Sault Ste. MarieLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Sault Sainte Marie,MI, the Best Western Sault Ste. Marie is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Kids stay free
Children's television networks
Parking
Wifi
Sauna
Indoor pool
Heated pool
Private pool
Breakfast available
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
4335 I 75 Business Spur, Sault Ste. Marie, MI 49783
Getting there
Sault Ste. Marie Airport
10.3 km•
See all flights
Chippewa County Airport
24.6 km•
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226 Restaurants
within 10 kilometers
Reviews
4.5
665 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Sault Ste. Marie has garnered mixed reviews, with guests appreciating the spacious and comfortable rooms but noting a persistent unpleasant odor and a lack of cleanliness. The convenient location near the highway is a plus, yet the hotel's overall dated condition has not gone unnoticed.
While the staff's helpfulness and the variety of breakfast options receive praise, the need for renovations and updates, particularly in the amenities, is a recurring theme. Opinions on value vary, with some guests feeling the pricing is not reflective of the older amenities and general wear.
Location
Convenient
Atmosphere
Comfortable
Rooms
Unkempt
Value
Reasonable
Cleanliness
Mixed
Service
Helpful
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
Good location. Several restaurants in immediate area. Rooms were very clean, beds comfortable. Very friendly staff at reception & throughout the hotel.
Breakfast provided included scrambled eggs one morning & biscuits & sausage/gravy following day. Waffles, brkfast cereal, etc. Well stocked, even on busy morning.
Breakfast provided included scrambled eggs one morning & biscuits & sausage/gravy following day. Waffles, brkfast cereal, etc. Well stocked, even on busy morning.
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed at this hotel several times over the last 2-3 years and I would recommend it. Now with Covid19, you have to wear a mask in all public places of the hotel. The pool and fitness center are closed. If you want ice, you have to ask for it at the front desk. I stayed 2 nights and no maid service on day 2. The front desk told me no one will enter my room during my stay so if I need anything, I should ask the front desk. The breakfast area is also closed. When you check in, you will get a slip of paper that has all the breakfast choices on it. Fill it out and return it to the front desk the night before. The next morning you can go to the front desk to pick up your breakfast (in a brown bag) after 6:00am and take it back to your room. Use the microwave in the room to heat up your sandwich. The room itself was clean including the bathroom. All the lights worked. The AC worked very well. Internet connection worked well too. Room included microwave and small refrigerator. Hotel is near gas stations and restaurants. Tourist attractions (like the Soo Locks and shopping) are about 2-3 easy miles away. I love Sault Ste Marie, MI, and I like staying at this hotel when I visit.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed here for the second time in the past 3 months. I am a usual visitor of the HI Express in Sault Sainte Marie, but have ventured to stay here based on location, cost, and cleanliness. The lady at the front counter was very helpful, polite, and efficient. The room was very clean, and tidy (although a little outdated...see pictures). The bed was very comfortable, and the room was very clean, as was the bathroom. Doing some research, I discovered that this hotel is owned by the same person that owns the HI Express in town, and I would rank this as a “cleaner” hotel, albeit outdated a little. All in all, this is above average for the area and would likely stay here again.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We rented adjoining rooms. One room was fine, clean with no issues. Our king room smelled musty when we arrived so we turned on the AC unit and sprayed lysol, thinking it was just from the humid rainy weather, and the room needing fresh air. But that night the smell was strong and moldy. We found peeling wallpaper next to the AC unit on the outside wall and evidence of water damage at the hem of the drapes. The bathroom was clean and smelled fine, the odor was strong around the window/ac unit/ bed area which was towards the outside wall. The smell woke us up all night. We discussed this with the night manager early the next morning and front desk associate. We were told maintainence would check it. When we arrived back that evening, the evening desk associate didn't know what was done. We found coffee packets in the ac unit vents and the room smelled like moldy coffee. We asked for the filters to be checked and an ozone machine. She cleaned our filters. It was offered to move us but we needed two adjoining rooms as we had our kids with us and there were none left. That night it was a bit better but the next day it rained and the third night was horrible. The smell was so bad we couldn't sleep. If it wasn't for out kids we would have left during the night. We told the front desk in the morning that there is obviously a mold problem in the room and they need to investigate before putting anyone else in the room. I can't imagine that this smell is a new thing. The hotel overall was OK and would have been fine if not for our room smell. The rooms and bathrooms are spacious, the lobby and breakfast room were clean. The breakfast buffet was very nice with a lot of choices and the staff was pleasant. The hallways are strangely dark as is the pool area. The water looked dingy because of it and the pool is really cold. This is not the fault of the hotel but we were surprised that there are few restaurants to chose from. The only one open for dinner when we arrived on Monday was Applebee's and it was short staffed. The rest of our week we found some of the fast food restaurants are closed due to no staff and some restaurants close early.The soo locks were amazing and the boat rode through it was fun. The downtown area around the locks was fun to explore with a lot of shops, ice cream and fudge. There are some restaurants there, but you want to check the hours. All Would have been great if not for the unbearable mold smell in our room.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While this Best Western has a bit of an older feel, the rooms were very clean. The AC worked well and there's a heat lamp (!) in the bathrooms. The double queen rooms are fairly spacious, with a desk and deep drawer dresser. Breakfast is served via order at this time, with guests being able to choose one item per category out of your typical a la carte breakfast list, including breakfast sandwiches. Any public areas or amenities, like the ice maker, are currently off limits due to health precautions For under $100 a night we felt it was well worth it.
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Date of stay: July 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's a good hotel with nice and helpful personnel. Due to the covid pandemic breakfast was prepacked and distributed by the front desk, which we had to pay extra for. In which we declined. The selection of items is a weak point. Other than that it's a good place for one-two nights. The rooms were clean but lacking a coffee maker, paper & pen. For a BW Premier Hotel and price ... You would think this stuff would be included.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a clean freak. I clean tub, sink, toilet and coffee pot but found theirs were very clean. The bedding was soft and clean so I didn't have to use mine. If I'm in the area again I will for sure stay here again! I've been in 7 hotels in the past 6 months and this one is the cleanest yet! It was well insulated too, I didn't hear any noises from other people.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel deserves the 4 stars just because of their impecable customer service. We stayed there August 17-21/2022. We only had one issue there which was 1 uncomfortable bed, we were moved promptly, when we informed the front desk. From the front desk staff, manager, breakfast staff, and housekeepers, everyone was friendly and helpful. Our housekeeper Dominic was FANTASTIC! The rooms are clean and efficient with a safe, ironing board, iron, hairdryer, and mini fridge. The rooms are a good size. The pool is big and the sauna is pleasant! The breakfast is from 0600-1000 and they do a great job! You have warm eggs, breakfast meats, waffles, cereals, juices, a little coffee bar, yogurts, pastries/breads, and oatmeal. The great thing is there isn’t someone in the breakfast area watching everyone like a hawk like in other hotels I’ve stayed in. Also..their staff can come in and get food at their convenience, which I found refreshing and nice! Overall extremely pleased with this place! Their military/veteran discounts are good but in general I felt the rates were good overall. The only reason this place doesn’t get 5 stars is because animals are not allowed. I have a ESA/dog and he usually goes everywhere with me but couldn’t for this trip because of no animals allowed. So for future trips, when my dog comes along, we will have to stay elsewhere. Overall great experience! Keep up the good work Best Western Sault Ste Marie, MI!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Sault Ste. Marie Best Western was reasonably priced, and though not right downtown to be centrally located, was off the loop to allow for easy access off the highway and a quiet foot traffic. The staff was kind and personable, helping us feel welcomed. The rooms were clean, the breakfast was hot and fresh. Overall, we would reccomend this location if staying in Sault Ste. Marie and would definitely return if ever in the area again.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived late Thursday evening, the rooms were ice cold. The air conditioning was set at 54 degrees and on high. It was like walking in the deep freeze. Then we turned it down in our room and it never worked again. We called when we got back to the room on Friday and a person came up and said it would work, but it didn't and it was extremely hot in the room all night.
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Date of stay: July 2020
Rooms
Cleanliness
Service
Room Tip: The rooms were extremely quiet and the beds were very comfortable. My sister in-law didn't...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do have a family room that does have 2 queen beds and a sofa pullout. Please contact us for availability.
I didn't see any. I would suggest calling them.
I am sorry but the Best Western in Sault Ste. Marie, Michigan does not have kitchenettes. Our rooms do include coffee makers, microwaves and refrigerators but no stoves.
This was one of several hotels and BW's that might NOT have had that extra layer of softness, like a super-wide thin pillow on top. These are kind of nice for that softness BUT I'm one that does much better with less pillow under my back.. Standard mattress gives me better support. Canada has restaurants, stores and the like that do things a bit different than they do in the good ol' USA. Nothing extreme except for the sad choice of leadership. The country is very pretty and people are like people elsewhere, pretty nice. Back to the mattress, no pun, I was too tired to look under the fitted sheet and zonked out effortlessly. Not a bad property as far as my experience went except for the parking. A moderately-sized restaurant is on the ground floor on one side of the hotel, where most of the parking lot is located. There are people dining and drinking there who rightly park in the hotel lot. We did okay, but always using a rental car, we like to keep an eye on it and find a safe place to park, away from the madding crowd, and I couldn't do that. BUT the people everywhere were decent and the vehicle was fine. On the third floor I could only see the far edges of parking and a vast expanse of whiteish flat rooftop. Like many properties, elevators seem at a premium so whether u want to get quickly to your room or u want a higher vantage point in a leisurely fashion...
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PRICE RANGE
R 1,605 - R 2,301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sault ste. marie hotel sault sainte marie, best western sault sainte marie, sault sainte marie best western
LOCATION
United StatesMichiganUpper PeninsulaSault Ste. Marie
NUMBER OF ROOMS
53
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingBEST WESTERN SAULT STE. MARIE - UPDATED 2024 Hotel Reviews & Price Comparison (MI)
Frequently Asked Questions about Best Western Sault Ste. Marie
Which popular attractions are close to Best Western Sault Ste. Marie?
Nearby attractions include Soo Locks (4.9 km), Canadian Bushplane Heritage Centre (6.2 km), and Museum Ship Valley Camp (5.1 km).
What are some of the property amenities at Best Western Sault Ste. Marie?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Sault Ste. Marie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Sault Ste. Marie?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Sault Ste. Marie?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Sault Ste. Marie?
Conveniently located restaurants include The Wicked Sister, West Pier Drive-in, and Lockview Restaurant.
Are there opportunities to exercise at Best Western Sault Ste. Marie?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Sault Ste. Marie?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Sault Ste. Marie offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Sault Ste. Marie?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (6.2 km), Tower of History (4.9 km), and The Machine Shop (6.7 km).
Is Best Western Sault Ste. Marie accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.