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Stayed with family at the BW Harbour Pointe in the Ontario Building last week and it was a great experience. The staff was exceptionally friendly and helpful including the front desk that processed our discounted Macinac ferry tickets, the food staff who assisted us in...More
This entire hotel property is just phenomenal! My family of four recently stayed here for three nights while exploring the area. We had a poolside room in the Superior building. The room itself was quite spacious with a table and two chairs and a little...More
I chose this hotel because the front desk person was so helpful and friendly when I called to make my reservation. I had alot of questions, and even though Lucas was new, he made sure to get answers for me. I was traveling with my...More
This is a well-managed property. You can tell by the employees and how they interact with customers and each other; and not just the front desk. We arrived on an August Monday afternoon with the hope of securing a room with a view for the...More
Ron Farr = Customer Service at its finest. So many hotels push you through routinely as if you’re on a conveyer belt. They could care less if you’re staying with them. Not Ron. Even though he had an increased interest in the property, he still...More
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