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Traveller (86)
Room & Suite (21)
Traveller (86)
Room & Suite (21)
Dining (3)
Overview
Erindi Game Reserve Namibia See on map
AMENITIES
Free Parking
Pool
Kitchenette
Free Wifi
Breakfast included
Restaurant
Rooftop Bar
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Reviews(96)
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Adele N
104
Reviewed 2 weeks ago
The perfect escape from the city, whether you relax at the pool all day or enjoy the outdoors, spent as much time as you possibly can at the waterhole and experience all kinds of game as well as the big 5.
Thank Adele N
Response from Erindi Private G, Guest Relations Manager at Camp Elephant
Responded 1 week ago
Hi Adele, Thank you so much for your wonderful review! We are delighted that you enjoyed your 'escape from the city' and had a relaxing stay at Erindi. We hope you had some great game viewing by the waterhole. We look forward to welcoming you back to the reserve soon. All the best, The Erindi TripAdvisor Team
plfin
Siikajoki, Finland
14948
Reviewed 2 weeks ago
We stayed at their Chalet at Camp Elephant. It was self-catering so no breakfast (or restaurant) available. Chalet itself was bit smaller than expected but all things worked like they should. Everything was clean. Waterhole was only few steps away.
Thank plfin
Response from Erindi Private G, Guest Relations Manager at Camp Elephant
Responded 2 weeks ago
Hi there, Thank you for taking the time to leave us a review! We are delighted that you enjoyed your time with us and that everything was to your satisfaction. We hope you had some great game viewing at the waterhole. We hope to welcome you back to the reserve soon. All the best, The Erindi TripAdvisor Team
Kai S
135
Reviewed 3 weeks ago
Erindi - The good, the bad and the ugly. My impressions from my 3-day Erindi visit in March 2018.

The good
a) Erindi feels like Disney without the animals. The front gates are impressive, the signage is clear, the rules are impressive.
b) There are animals in the reserve, apparently.
c) Some of the staff are SUPER friendly.
d) Self-drive safaris are fun to do and they give you a chance to look for animals at your own pace. We saw giraffes, warthogs and zebras. You’ll see a lot more animals in Etosha.
e) We were told that the predators in the park aren’t fed, they prey on the wildlife in the park, that’s cool.

The bad
a) Power outages - yeah, this is an upscale resort with its own generators, yet we had multiple power outages in the evenings.
b) We rented a chalet at Camp Elephant that was facing a watering hole with 2 resident hippos and a crocodile. Don’t get too excited, there are a bunch of other watering holes around the reserve, so the other animals don’t have to come drink here and few did. The hippos were cool.
c) We went for a 3 hour guided night drive and saw ... 1 elephant and a bunch of wildebeest with a very charming guide.
d) If you camp at Camp Elephant, bring all your own food because there is no restaurant on-site and the camp store sells junk food.

The ugly
a) Good luck calling or writing Erindi to make a reservation. They don’t answer the phone numbers for reservations and they didn’t answer our e-mails. I finally had to call the front desk number multiple times to get an answer and have them transfer me to the reservations desk.
b) When you read the guest book at the Camp Elephant reception, a consistent complaint is the unfriendliness of the staff. We can confirm that the staff were the most unfriendly we met on our wonderful tour of Namibia. Everywhere else we were greeted with kindness and smiles.
c) The are two levels of guests in the reserve; those in the Lodge and those in Camp Elephant. At the time of writing the price in the Lodge was about NAB 4,000 per person per night and for the Camp Elephant chalet at NAB 1,600 pp per night.
For that price difference, Camp Elephant guests are treated as second class segregated citizens. For example, for all guided tours the lodge guests had priority to book the tours in vehicles for 10 people, and if they make a booking for 4 people the entire vehicle was privatised for them (i.e. “fully booked”. We were in Camp Elephant and we were asked to wait until just before 8pm before being told if we would have a spot on the tour and were rejected from tours because the vehicles were “fully booked”. But they don’t tell you this when you reserve your stay.
The reception staff never tell you any of this directly, they merely insinuate and just expect you to understand. We learned about the meaning of the code words from talking to other guests and staff.
Furthermore, Camp Elephant guests are not permitted to go to the Lodge. Apartheid.
d) 1/3 of the reserve is off-limits to self-driving safaris and reserved for guided tours only, unless you are lucky enough to get on one of those prized inaccessible Lodge tours as a Camp Elephant guest.
e) At NAB 700 pp per 3 hour tour you’d expect to see lots of wildlife. Well, the tours from Camp Elephant take the same route as the self-driving safaris. Our understanding was that the Lodge guests get access to the exclusive other 1/3 portion of the reserve.
f) On a guided night tour, from Camp Elephant the park vehicle’s battery died and the vehicle wouldn’t start again. Our guide was honestly concerned about our safety and called the emergency person to come to our location to jump start the vehicle. First, there was no response at the emergency desk despite multiple calls on the radio. Finally, the guide used his cell phone to call the ‘manager’ who was inconvenienced, and he told our guide to have the guests push the vehicle to start it. We did. But there are roaming predators at night and our guide wasn’t in favour of having as push start the vehicle. We drove home and the entire vehicle let out an international “F*ck the Manager” cry of relief. So, for all the facade of strict rules and safety, there isn’t much substance.
Side note: How did we manage to get on that guided night tour, you ask? We spoke directly to the 4-person family for whom the vehicle was privatized and asked them if we could join them, because the reception told us it wouldn’t be permitted (in a 10 person vehicle!).
g) Like Disney, this is a business and through the reserve’s opaqueness, they provide very little information so that guests spend more money in the hope of seeing animals. For example, it rained heavily one morning when we were at the reserve and they were still taking unsuspecting guests on guided tours even though the guide had told us the night before that “when it rains the animals hide because they cannot hear the predators”. At Etosha, they cancelled the tours when it rained.
h) Internet is painfully slow, and we had to reconnect to the router multiple times per sitting.

What I would change
a) Just be more friendly with the guests. Yeah wow, you have a game reserve, but that doesn’t mean you should be so rude (I am talking about the Camp Elephant reception)
b) Safety, security and health: I would make sure there is an actual protocol of safety in place for when guests need assistance. Furthermore, when a guest needs assistance, it’s best not to make them feel like providing that assistance is an inconvenience.
c) Having a doctor or nurse on the premises would be advisable.
d) Having euro sized power outlets in the Camp Elephant chalet would be nice. We had them at all our other stops.
e) Continue not answering the phones, as I wouldn’t recommend anyone to stay at your reserve and instead, I encourage them to go to Etosha where we saw all the animals we wanted to see.

I am posting this review 6 months after my experience because I didn't want to leave a poor review. But, after speaking to my travel mates 6 months later the taste is still bitter and we don't want someone else to have the same negative experience especially after the positive experience we had in Etosha afterwards and someone has to cry out that emperor isn't wearing any clothes.
2 Thank Kai S
Response from Erindi Private G, Guest Relations Manager at Camp Elephant
Responded 3 weeks ago
Hi Kai, Thank you for taking the time to leave us such a comprehensive review - we will try to answer your concerns as best we can. Power outages do occur on the reserve from time to time as our elephants often push over our electricity lines. This is something we try to mitigate as much as possible for our guests and we do apologise that you experienced multiple outages during your stay. March is the end of our rainy season which means that the reserve is abundant in waterholes and animal sightings around the waterhole are less frequent. We would recommend visiting Erindi in June/July during our winter when many waterholes have dried up and bush cover is sparse, then you will see plenty of wildlife. Camp Elephant and Old Traders Lodge are two separate lodges and have been designed to offer our guests two very different experiences. It is your choice as a guest which kind of lodge you would like to experience. We also treat both lodges as there own entities and neither Old Traders guests or Camp Elephant guests can move between the different lodges. As a Camp Elephant guest you are always welcome to book a private tour with one of our guides and can do so through reception. Otherwise we always have guided tours available for the camp. We take our guests safety very seriously and are very concerned by your allegation that our Camp Elephant managed asked guests to push a stalled vehicle in the evening. There are always relief vehicles on hand and it is never an inconvenience for us to provide this service. We will be looking into this matter with the utmost seriousness. All the best, The Erindi TripAdvisor Team
Relax605379
10
Reviewed 4 weeks ago
My wife (who is disabled) and myself have just returned from 41/2 weeks traveling through Namibia, Botswana and Zimbabwe, about 60% of our time was seen camping. Due to my wife disability we have to use a ground tent as she cannot access a roof top tent.
It was our intention to return to Camp Elephant, where we had stayed last year, for our last three nights in Namibia.
We booked into the camp and were allocated campsite No 12. We drove the short distance to the site only to find 50% of the grassed are had been dug up and was covered with clumps of earth the size of large grapefruits. these were a serious hazard to a fully mobile person and impossible for someone with limited mobility as they would have had to have been negotiated to access the ablution block.
What remained of the site was not large enough to pitch our tent.
We returned to the reception and explained the situation and asked if we could be allocated a site where we could pitch our tent. Their reply,"thats all we have, you will have to accept it", "pitch your tent on the car paring space" etc.
The manager's attitude was even worse when he asked "what do you expect me do do about it? the areas have to be maintained and new grass laid at some time", he however ignored my question regarding how many sites they we actually working on.
Both my wife and myself fully understand that grass wears out and needs to be repaired/replaced, but I do not think it unreasonable to expect that this is done without jeopardising the safety of their clients. Are the pressures on them that great they cannot block off one or two sites at a time and maintain them?
In reply to the Manager's question "what do you expect?", I expect a camp site that is fit for purpose and has a suitable area large enough to pitch a tent, is that not the whole point of a camp site? I do not expect a site that is a health and safety hazard and has no suitable area to pitch a tent.
This is also the ONLY location have ever visited in ANY Southern African country that does not appear to extend any consideration to disabled clients and where the only email address to contact them regarding any complaints appears to be to the very people you are complaining about !!!!
Thank Relax605379
Response from Erindi Private G, Guest Relations Manager at Camp Elephant
Responded 4 weeks ago
Hi there, Thank you for raising your concerns with us and bringing them to our attention. We are very unhappy to hear that you did not find the campsites to your satisfaction and feel they did not meet the needs of your wife. Our manager, Doons, always strives to give our guests the best experience of Erindi and if he was able to provide you with another campsite he would have done so without hesitation. We are sure that he handled the situation as best as he was able to at the time. We hope the rest of your trip was a success! All the best, The Erindi TripAdvisor Team
DJ v
Amsterdam, The Netherlands
2912
Reviewed 03 Oct 2018
We decided, very last minute, that we wanted to go to Erindi, managed to book a chalet for 2 nights and we simply loved it. The chalets are very comfortable and perfectly situated around the waterhole.
The roads and road-signs are well maintained making it very easy to do your own game drive. In just two days we spotted elephants, zebras, giraffes and yes even the mighty leopard making our stay an instant success. Yes it's not cheap (costs more than Etosha, but less than Okonjima for instance), but you can see where the money is being spend on. 5 stars!

Of course everyone compares Erindi to Etosha. We visited both and liked Erindi better. Etosha looks very worn down and crowded compared to Erindi, but that's our personal opinion.
Thank DJ v
Response from Erindi Private G, Guest Relations Manager at Camp Elephant
Responded 4 weeks ago
Hi DJ, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and found everything to your satisfaction. We are even more excited to hear that you had such great game viewing, including seeing a leopard! We hope to welcome you back to the reserve soon. All the best, The Erindi TripAdvisor Team
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About
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Kitchenette
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Kitchenette
Number of rooms
15
Location
Namibia > Erongo Region > Erindi Game Reserve
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Kitchenette
Number of rooms
15
Location
Namibia > Erongo Region > Erindi Game Reserve
Photos
Traveller (86)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
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Questions & Answers
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Room Tips
"Camping spots 18/19 are super nice"
famhud
06 Aug 2018
Read review
"You might be lucky to get a camp site next to a nature lover or not."
MarieNautilus
18 Jun 2018
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"The chalets on the end seemed to have better views of the waterhole."
MandanaJames
05 Apr 2018
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"Avoid weekends during high season"
HoppyA13
19 Dec 2017
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