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Crown Promenade Perth

Traveller (261)
360
Panoramas (11)
Dining (34)

About

Location
Cleanliness
Service
Value
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free parking
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
1 122Reviews
462Photos
13Q+A
100Room tips
Traveller rating
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  • 44
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Popular mentions
Clean and spacious with comfy bed and pillows. Close to convention centre but not as good as the othe crowne hotels and burswood though only sl cheaper. Wifi and tv signal weak and drops when watching telly, very small toilet sink. No complimentary toiletries ther than soap and
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Review collected in partnership with Crown Resorts and Medallia
Rooms are pretty standard , with comfortable bed and decent shower. Housekeeping forgets little things when cleaning the room: no water replacement, leaving the rag in the sink, etc. The Wi-Fi is extremely bad. You only get complimentary access for 2 devices and other devices
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Had a room on level 7 with a nice view. Modern hotel, very clean with good bedding. Reception staff very friendly and helpful. check out was a breeze with the invoice emailed to me. Metropole restaurant was also good. Portion sizes probably a bit big. I had the pasta and it
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Very friendly hotel staff. Nice clean and comfortable room. Free parking. Easy and quick access from the airport to the hotel. Close proximity to restaurants around the hotel. Will consider to use this hotel again in future.
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Review collected in partnership with Crown Resorts and Medallia
Response from CrownHotelsManager, General Manager at Crown Promenade Perth
Responded 4 days ago
Dear Sightsee52256990922, Thank you for your kind feedback following your recent stay at Crown Promenade Perth. Our team takes pride in providing a warm and welcoming experience for all our guests. I was also pleased to hear you enjoyed our guest rooms, parking and close proximity to a variety of dining experiences. Your comments will be shared with the team, and I hope to have the opportunity to welcome you back again soon. Sincerely, Anthony Mauro General Manager Crown Metropol and Crown Promenade Perth
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Bathroom was dirty, the sheets were so crispy it was like sleeping in newspaper. the lights were so poorly arranged (no bedside lamp, just main lights) I needed to use my phone to go to the loo in the middle of the night so I wouldn't wake my partner.
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Review collected in partnership with Crown Resorts and Medallia
Response from CrownHotelsManager, General Manager at Crown Promenade Perth
Responded 4 days ago
Dear Wander16828843599, Thank you for taking the time to share your feedback following your recent stay. I was naturally disappointed to learn your recent stay did not meet your expectations. I have forwarded your comments regarding lighting to my management team to address. I would appreciate the opportunity to discuss your stay in further detail. If you have the time, please contact a Hotel Duty Manager on +61 8 9362 8705. We look forward to speaking with you. Sincerely, Anthony Mauro General Manager Crown Metropol and Crown Promenade Perth
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Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The Suite at the Crown Promenade Perth
Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The Spa at the Crown Promenade Perth
Professional photo exclusively commissioned by TripAdvisorCrown Promenade Perth
The King at the Crown Promenade Perth
Double bed
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Do the rooms have a coffee machine or just instant??
Instant coffee is available there
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what time is check in and check out
Generally 200pm- checkout 10.00am
1 vote
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Thank you for choosing to stay with us for your anniversary - we are looking forward to welcoming you! We do not provide an airport shuttle service; however, our concierge team would be happy to assist you with a private transfer. Alternatively, there are taxis available in the arrivals area; we are a short drive from Perth International Airport. We do have bikes for hire on the complex, and the pricing is as follows: - $20 per hour and $5 every hour after (Adults) - $12 per hour and $5 every hour after (Children) We have sent you a private message with our details; please feel free to contact us if we can be of any further assistance.
1 vote
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Is there a honeymoon suite?
Dear EAH87, Warm greetings from Crown Promenade Perth! We do have suites available at the hotel offering a spacious living room and spa bath. Alternatively, our sister hotels Crown Metropol and Crown Towers offer a large range of suites including our exclusive Villas. Please let us know if we can be of any further assistance. Warm regards, Crown Promenade Perth
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Dear CH S, Thank you for your enquiry into Crown Promenade Perth parking facilities. We have various options for parking at Crown Promenade. Secure valet parking is available for $50 per day, or guests can choose to park in the open-air P6 free parking area which is a short walk through to the hotel. Please do not hesitate to contact us if you have any further queries. We look forward to welcoming you and your family to Crown Promenade Perth in the future. Kind regards, Erin Clise Business Centre Coordinator Crown Promenade Perth
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123
"High floors have a great view of Perth district"
"Top floor/room with no adjacent guests would be the only alterative"
"Ask for a river view"
"Higher floor"
"room on the north side has views of the stadium which is lit at night"
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PRICE RANGE
US$132 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn burswood hotel perthburswood holiday innholiday inn perthperth holiday inn
FORMERLY KNOWN AS
Holiday Inn Burswood
LOCATION
AustraliaWestern AustraliaGreater PerthVictoria ParkBurswood
NUMBER OF ROOMS
291
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