Best Western Springfield West Inn
Best Western Springfield West Inn
429 Riverdale St, West Springfield, MA 01089
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Avg. RÂ 2,190 /night, 10/15 - 10/16
RÂ 4,537
per night
RÂ 3,188
per night
RÂ 1,839
per night
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4.0
#2 of 19 hotels in West SpringfieldLocation
Cleanliness
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Value
Located in West Springfield,MA, the Best Western Springfield West Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Newspaper
Non-smoking hotel
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Location
429 Riverdale St, West Springfield, MA 01089
Getting there
Bradley Intl Airport
20.7 km•
See all flights
Brainard Airport
42.4 km•
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695 Restaurants
within 10 kilometers
138 Attractions
within 10 kilometers
316Reviews4Q+A24Room tips
Reviews
Traveller rating
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- 107
- 38
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- 22
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Detailed Reviews
Hotel's Favourite
I had a very nice stay at the Best Western in Western Springfield. The hotel is in a good location close to a lot of attractions. The staff is very nice and helpful. The room was clean and cozy. The breakfast is very good with lots of choices. Price is very reasonable.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently two of us stayed here for two nights while attending an event at the nearby Big "E". The staff were very helpful and friendly. The lobby, room and breakfast areas were bright and clean. Our room as spacious and the beds comfortable. The sink was outside the bathroom so both of us could get ready in the morning with no waiting to get into the bathroom. Very convenient. Plenty of hot water and good temperature control in the room. The free continental breakfast was good. Reasonably priced. We will be back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall, this hotel was a decent value. It had one one of the lowest prices with decent reviews. Check in was super easy and we were allowed into our room at 1:30 even though check in was 3:00. We appreciated this as we had to be somewhere at 3:00. The hotel was super quiet and at its busiest it had maybe 12 cars in the lot. Our room was fairly clean. The bed, bath/shower and toilet were very clean. There were no noticeable stains on the tile, carpet or furniture. We did notice a dirty hand print and a few other spots on the back of the bathroom door and a little mildew on the ceiling in the bathroom. The bathroom itself is very small but functional. The sink area (single sink) was outside the bathroom. We found the beds and pillows to be comfortable. We had a king room and it had a fridge and microwave. The lamp shade on the desk was falling apart (probably knocked over by a previous guest), but the other two lamp shades were fine. I noticed some crumbs/dirt in the corners of the room and a French fry and some wrappers behind the entertainment center that were overlooked by housekeeping. Overnight, we slept great and it was quiet. We went down to breakfast at 8:30 (they close at 9:00). There was no worker to be found in the breakfast area. The eggs and sausage were almost gone. There were no plates. We used a couple of the few remaining bowls left. They had waffles, but since we didn't have plates, we did not make one. There were a few muffins left (banana nut and bran). I had the banana nut and it was good. I thought the bagel tasted "off" so I didn't finish eating it. The cushions on the chairs in the breakfast room need a good cleaning too as many were soiled. Overall, breakfast was okay, just not the quality we are used to. We would stay here again for a night, maybe two at the most, if the price was similar.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed just one night at the BW Springfield West, as we made our way from Cleveland, Ohio to Saco, Maine and overall the hotel was fine. It wasn't outstanding, but it wasn't terrifying. There was 7 of us and we had three rooms. We were disappointed that the pool was closed, as that had been our evening plan to unwind at the outdoor pool. Our rooms were ok...maybe a little outdated, and the two double beds were really tough in accommodating 4 people. I wish hotels just had queens, instead of doubles.
Alycia at check in was absolutely fantastic. She was friendly and helpful. We didn't want to get back in the car to go to dinner and there is nothing within walking distance, so she gave us a few recommendations on where we could order in...and then very kindly opened the breakfast room for us to eat our dinner in.
Breakfast was decent--we all really liked the pancake machine!
This isn't somewhere I'd want to stay more than a night or two, but it was perfectly fine for our quick overnight stay! And Alycia made it even more pleasant.
Alycia at check in was absolutely fantastic. She was friendly and helpful. We didn't want to get back in the car to go to dinner and there is nothing within walking distance, so she gave us a few recommendations on where we could order in...and then very kindly opened the breakfast room for us to eat our dinner in.
Breakfast was decent--we all really liked the pancake machine!
This isn't somewhere I'd want to stay more than a night or two, but it was perfectly fine for our quick overnight stay! And Alycia made it even more pleasant.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms were clean and beds were comfy. Our favorite was the incredibly hot shower and the wonderful toiletries. What wasn't impressive was the included breakfast. The scrambled eggs and sausage links were bone cold, powdered coffee creamer just didnt help the marginal coffee and we had to flag down help to change the OJ machine. Upon arriving every table required wiping down before sitting. 2nd day we went out to breakfast to avoid the free breakfast offered.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The lady in the morning and the gentleman are really nice but in the late evening the receptionist that took over was very rude. So of course my son decides to go over to the front desk and request some towels and he ask for six. Instead of just giving him the towels as he requested. Mind you he’s only 15. She decides to ask him how many people are in the room because only two people should be in the room. She asked him a few other things but by the time he came to tell me he was a little nervous because he knew I was going to be upset. So maybe in the mother that I am I go all the way up there and I ask her what exactly is your problem and why are you questioning my son. She says because there’s only supposed to be two people in the room I said how could that be when I registered for people. The receptionist continues to say well there’s only supposed to be two people I said will give me my damn money back because I registered four. Then the receptionist says OK well don’t worry about it. If you register the four people don’t worry about it. Mind you throughout this whole conversation she never once looked at my reservation. Besides that the toilet kept clogging I had to keep on clocking in and yes I did reported in the easier offer to moveBut I didn’t wanna go through the hassle of moving everything for four people.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not stay there- dirty socks in the room and even after we complained they did not remove them. Fridge and TV did not work and shower drainage was awful . Would not even be worth half the price!
Management did not care and scary during a pandemic the rooms were that filthy! A shame as it is close to the Big East, but better to drive than room in filth!
Management did not care and scary during a pandemic the rooms were that filthy! A shame as it is close to the Big East, but better to drive than room in filth!
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Review collected in partnership with Best Western
Date of stay: May 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is convenient from the highway, parking was easy, our check in went very smoothly (we were given a room on the floor of our choice), the room was very clean (extra towels quickly provided), our bed was comfortable for a good night's sleep. Several restaurants were convenient nearby.
So why 4 stars instead of 5? This is a well kept older building, the bathroom is very small, the sink is in the entryway, and breakfast choices were more limited than we have had offered in other Best Western hotels. (However, we did have plenty of hot food to eat.)
Would we stay here again? Absolutely, for a night while passing through town; if we were in the area for a few days we would probably look for something with a few more amenities like a larger bathroom, better breakfast and maybe a pool.
So why 4 stars instead of 5? This is a well kept older building, the bathroom is very small, the sink is in the entryway, and breakfast choices were more limited than we have had offered in other Best Western hotels. (However, we did have plenty of hot food to eat.)
Would we stay here again? Absolutely, for a night while passing through town; if we were in the area for a few days we would probably look for something with a few more amenities like a larger bathroom, better breakfast and maybe a pool.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filthy and in a very bad area. The doors not secure from outside and anyone can wonder in. There is no Lobby. rooms rugs old and dirty. My room was not clean and mice poop in microwave.there are rat traps around building and bowls of cat food. Breakfast room tables were dirty. Outside was drug addicts and homeless in parking lot. The pictures on website are totally misleading and most were not of this location. The pool are is on street and closed possibility of condemned. Was afraid to walk to my car.?
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the worst hotel experience that we've had yet. The original reserved room smelled like somebody was a heavy smoker. They moved us to another room, and the bathroom wreaked of sewage. This second room was a handicapped room, and there was a door connecting the adjacent room, which allowed noise to penetrate and echo very loudly into our room. The party staying in that room were talking loud, playing loud music, and drinking. We waited until 2:00 am, hoping that it would stop, but we could take no more. We ended up driving the 2 hours to get back home. This is the first time that we've ever come to the point of no return during a hotel stay. It had to be pretty bad, seeing that we left and were willing to miss out on the free breakfast, LoL! On top of this, the hotel management never even called or emailed after we left our complaint along with our phone # and email address.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! We do not offer a shuttle to the big E :( Most of our guests use ride-hailing services (such as Uber or Lyft) to travel to and from the Big E.
There is a refrigerator in every room and a microwave is available in every King bedroom.
June 1st to August 30th 10am to 10pm weather permitting
"don't get a first floor room because people come inn through the back door which makes it noisy until late at night."Read full review
"I think all the rooms are basically the same. It's only 4 floors and their are no views."Read full review
PRICE RANGE
RÂ 1,839 - RÂ 2,750 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn west springfield hotel west springfield, days inn west springfield ma
LOCATION
United StatesMassachusettsWest Springfield
NUMBER OF ROOMS
53
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingBEST WESTERN SPRINGFIELD WEST INN - Hotel Reviews & Price Comparison (West Springfield, MA)
Frequently Asked Questions about Best Western Springfield West Inn
Which popular attractions are close to Best Western Springfield West Inn?
Nearby attractions include Rave Cinemas (1.1 km), Fast Feet (1.1 km), and West Springfield 15 (1.2 km).
What are some of the property amenities at Best Western Springfield West Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Springfield West Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Springfield West Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Springfield West Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Springfield West Inn?
Conveniently located restaurants include Bnapoli Italian, Celery Stalk, and Cerrato's Pastry Shop.
Are there opportunities to exercise at Best Western Springfield West Inn?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Best Western Springfield West Inn?
Many travellers enjoy visiting Springfield Armory National Historic Site (3.9 km), Storrowton Village Museum (2.9 km), and Springfield Central Library (3.6 km).
Is Best Western Springfield West Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.