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Hilton Garden Inn Hanover Arundel Mills BWI Airport

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7491 New Ridge Rd, Hanover, MD 21076-3159
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1)
Room & Suite (28)
Dining (6)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/12/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Hanover Arundel Mills BWI Airport
Updated 20/12/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 18 hotels in Hanover
Our hotel is across the highway from Arundel Mills outlet shops and the Live! Casino, and BWI Airport is eight minutes away. Enjoy our indoor pool and whirlpool, and 24-hour fitness center. Our restaurant serves cooked-to-order breakfast, as well as dinner and cocktails. Host meetings in our conference and boardroom space. We offer free WiFi.
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Special Offer:Price Match Guarantee

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
7491 New Ridge Rd, Hanover, MD 21076-3159
Getting there
Baltimore-Washington Intl Airport4 kmSee all flights
Ronald Reagan National Airport45 kmSee all flights
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21Reviews0Q+A1Room tip
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Popular mentions
877maryann wrote a review 17 Sep
Huntersville, North Carolina1 contribution
I come up to Baltimore on a regular basis for work. I always stay at this particular Hilton Garden Inn. The staff is great, the rooms are great, customer satisfaction is job one and I will not stay at any other Hilton Garden Inn other than this one!
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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rinygolf wrote a review Jun 2021
Lithia, Florida12 contributions1 helpful vote
Hotel's Favourite
I can’t say enough about the hotel and it’s staff. The hotel is extremely clean, quiet and convenient to a lot of places. Everyone I encountered at the hotel was extremely polite, courteous and willing to help. Manager AJ is a great person. Kitchen staff were great, quality of food and service and variety were very very good. I’ll be back!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Tharaldson Hospitality, Owner at Hilton Garden Inn Hanover Arundel Mills BWI Airport
Responded 01 Jul 2021
We are delighted to hear you enjoyed your stay. Thank you for your review and recommendation. We look forward to welcoming you back again soon. Have a Great Day! Amy Trostle
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Tiey E wrote a review 16 Sep
1 contribution
Management does not care about you at all. I guess there is a new rule that the room gets cleaned once every 4 days. No one mentioned that at checkin. We had to beg for tissue. The phone in our room didn’t dial out which wasn’t major except for when we needed to call and get towels and tissue. The biggest issue was how they responded to a pipe bursting in the bathroom. The lady at the front desk asked me to check and see if something just popped loose and push it back in…No ma’am! I’m paying to stay here. Came alllll the way from California. I need someone up here ASAP. Unfortunately, this little incident soaked the clothes of my roomie and made us late to an event that we flew out here for. The customer service rep told me that we would need to change rooms but again we were late already. She told us we would change and some type of comp will take place. We checked out the room and of course no one knows who that mystery person was. It took us going back a few times to get our things because we weren’t thinking we had to pack this soon. Ok so now it’s checkout and go home time. Again this mysterious person that promised us an adjustment for our troubles is gone in the wind. No sorry or anything. I write a letter to corporate and they claim they will get to me in a couple of days and nothing. They truly do not care if you are happy or not. I never book Hilton. This experience will definitely keep me from booking again.
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Date of stay: September 2021Trip type: Travelled with friends
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JLozada00745 wrote a review 01 Sep
1 contribution
Traveled for business and had the pleasure of meeting the GM who leads an amazing staff! everyone is so welcoming and attentive to your needs bring the true value of being home away from home. upon checking in my room was available for an early check in and as a Hilton member I was recognized and greeted by name followed by an unexpected welcome call. Made me feel appreciated.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Tharaldson Hospitality, Owner at Hilton Garden Inn Hanover Arundel Mills BWI Airport
Responded 2 weeks ago
What a fantastic review! We are pleased to hear you enjoyed your stay and how our amazing team took great care of you! Thank you for taking the time to share your experience. We look forward to seeing you again soon. Have a Great Day! Amy Trostle
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James R wrote a review Aug 2021
3 contributions
Checked into room late flight. I went straight to bed, I woke the next morning I discovered BLOOD ON THE SHEETS NOT MINE. I immediately contact the front desk. No Manager contact or RM change offered. They just changed the sheets and acted like it wasn't a big deal. They do not change there sheets I requested the Manager twice. No manager has ever contacted me. I told the guy again at the front desk still no Contact. I will be contacting Hilton Corporate.
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Date of stay: July 2021Trip type: Travelled on business
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Response from Tharaldson Hospitality, Owner at Hilton Garden Inn Hanover Arundel Mills BWI Airport
Responded 2 weeks ago
Please accept our sincere apology for your experience. We appreciate you bringing this to our attention and will address this with our hotel team. Have a Great Day! Amy Trostle
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United StatesMarylandHanover
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Frequently Asked Questions about Hilton Garden Inn Hanover Arundel Mills BWI Airport
Which popular attractions are close to Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Nearby attractions include Mission Escape Rooms (1.2 km), Arundel Mills (1.1 km), and Cinemark Egyptian 24 (1.1 km).
What are some of the property amenities at Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Conveniently located restaurants include Little Spice Incorporated, Nando's Peri-Peri, and Phubs Vietnamese Pho+Subs.
Are there opportunities to exercise at Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Hanover Arundel Mills BWI Airport offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn Hanover Arundel Mills BWI Airport?
Many travellers enjoy visiting Federal Hill Park (15.8 km), The Kunta Kinte - Alex Haley Memorial (8.3 km), and Montpelier Mansion (15.6 km).