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Element Arundel Mills BWI Airport

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7522 Teague Rd, Hanover, MD 21076-1200
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (179)
Room & Suite (76)
Videos (1)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Element Arundel Mills BWI Airport
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 18 hotels in Hanover
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Element Arundel Mills promotes balance through flowing, multi-purpose spaces and relaxing guest rooms. Stay just around the corner from Maryland Live! Casino, Arundel Mills Mall, and a short drive to Baltimore-Washington International Airport and Fort Meade. For a change of scenery, downtown Baltimore and DC are also easily accessible. This Hanover hotel offers free Wi-Fi and rooms that feature a kitchenette with a hob and a flat-screen TV. Bright rooms feature a microwave and refrigerator along with a work desk and seating area. Coffee-making facilities are also included at Element Arundel Mills Hanover. Breakfast is served each morning and it features hot coffee or tea with muffins and fruit. Guests can workout in the fitness center or use the business center that offers fax and photocopying services. An indoor pool and a snack shop are also available. Arundel Mills Mall is 2 miles from Element Arundel Mills and Camden Yards is 20 minutes’ drive.
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Room & Suite (76)76
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Kids stay free
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
Hotel links
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0504Traveller wrote a review May 2021
Kenner, Louisiana4640 contributions364 helpful votes
+1
Travelling has change da lot during the pandemic. A lot of people were not traveling as much so some hotels completed shuttered while others stayed open but reduced or eliminated some services and amenities. I had to travel to Baltimore for work and I was going to use the hotel as a base for a couple of days so wanted a more extended-stay hotel. I had previously stayed at Element Hotels and have enjoyed them, from the environmental approach to the mini-suites and complimentary amenities. I checked the distance and the price and both seem to be good so booked the hotel through the Marriott website, which was easy to do. The hotel is located near Arundel Mills and is about a 15-minute drive from the airport. The hotel does provide a shuttle to/from the airport as well as some surrounding areas. The design of the hotel reminds me of Europe as there are two Marriott-hotels connected to each other - Element and Aloft. They have separate entrances and separate amenities but seem to be connected in the backend. For the Element, the front of the hotel contained the parking lot and the entrance to the hotel; Element also provides complimentary bikes and those were also parked outside. As you entered in to the hotel, there was a small check-in desk on the right and the left was the kitchen where generally the complimentary breakfast would be provided. Straight ahead was a long and narrow sitting area/communal area with lots of couches and chairs. These faced to the large windows and patio which also contained chairs and a bbq area. After check-in, we received the key and proceeded to the room (the Element always provides their own luggage trolley's to assist in transporting your luggage - a great idea). Element rooms are designed as mini-suites and resemble a New York studio apartment with a bed, a sitting area, bathroom, and a mini-kitchen. As you entered the room, on the left was a spacious bathroom with a large counter and small sink, a toilet, and a shower; there was soap for the sink and refillable shampoo/conditioner and body wash in the shower. In the hallway, across from the bathroom, was a closet with an iron, ironing board, and a place to hang your clothes. Further into the room, along the right-side of the wall was the mini-kitchen which contained a sink, a stove, a large fridge, a dishwasher, plates, glasses, a sponge, and dishwashing liquid; there was also a mini-sink and a coffee maker on the large counter space. Running along the side wall, above the chaise lounge chair, was the window which was large and let in lots of natural light. Across from the kitchen, along the left-side of the wall were the two beds with a nightstand in the middle. The beds were comfortable, large for two people, and provided a goodnights sleep. There were also plenty of outlets near the bed or on the nightstand to charge all your electronic items. In between the beds and the kitchen was an extended desk which contained the desk on one side and the TV stand at the end; the TV could be flipped towards the couch or the bedroom. Even though there were lots of items and amenities in the room, it did not feel compact or stuffed (like some other hotel rooms) but felt more like a studio apartment in New York City. Usually, the Element provides lots of amenities for its guest including complimentary wifi, complimentary parking, complimentary breakfast, access to luggage carts, a full-stocked and large gym, a bbq grill for guests to use. a large patio to host bbq and outside activities, as well as a large indoor seating area for guests to enjoy. Due to the pandemic some amenities were not available or were curtailed, including breakfast which was available as a takeaway bag from the front desk and included fruit, a breakfast bar, yogurt and a bottle of water; at the time of the review the gym was open and many people were using it throughout the week. Also, due to the pandemic their housekeeping services were drastically reduced so if you needed something, you generally would ask the front desk for it. Safety-wise, masks wearing and social-distancing signs were plastered everywhere but the compliance was generally up to each guest. Overall, it was an interesting stay at the Element. Good aspects included a comfortable hotel room, complimentary amenities such as wifi, gym access, and parking, and overall a nice vibe at the hotel. Areas for improvement include a better breakfast serving and consistent service (some service was great while others were ok).
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Date of stay: April 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at Element Arundel Mills BWI Airport
Responded 08 May 2021
Dear 0504Traveller, Thank you for your detailed review regarding your stay at Element Arundel Mills BWI Airport. It was a pleasure to read that we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you for all of your feedback, and we look forward to welcoming you back soon. Sincerely, Rustin Moore General Manager
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David L wrote a review Apr 2021
Wilmington, Delaware762 contributions266 helpful votes
The design and layout is typical of the Element brand. It's a little older than others I've stayed in, so with that comes a little bit more hidden dust. Overall though, the room is clean. The indoor pool is shared with the neighboring Aloft. You have to sign up to use it and they keep the occupancy low. There was one other family using the pool at the same time as us, so there was plenty of space to keep our distance. The complimentary breakfast was reasonable. No hot proteins, but plenty of breakfast items to choose from. I noticed the a couple of the reviews stated that the staff needs to be friendlier. They don't smile much, but they are very willing to help. Another bonus, as a Marriott Bonvoy member, I paid for my stay with points. It's only 10,000 points per night (at least when I stayed), so a very good value. There is a big mall across the street with casino, movie theater, and a good amount of entertainment offered.
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Date of stay: March 2021
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Response from Team Marriott, Guest Services / Front Office at Element Arundel Mills BWI Airport
Responded 21 Apr 2021
Dear davidlQ4386QX, Thank you for being a valued Marriott Bonvoy member. At Element Arundel Mills BWI Airport, it is our pleasure to welcome frequent travelers and helping them feel at home. Thank you for mentioning how much you were impressed with our location, great staff, and the breakfast we offer. We appreciate the generous compliments, and we hope to see you again soon. Sincerely, Rustin Moore General Manager
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Asha C wrote a review Dec 2020
St Martin / St Maarten141 contributions57 helpful votes
Everything was absolutely perfect. Hotel is modern and very clean. Social distancing is being practiced as well the use of mask. I felt safe and the environment was very clean. I will definitely return on my next visit and the staff qas welcoming.
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Date of stay: December 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Team Marriott, Agency / Consultant at Element Arundel Mills BWI Airport
Responded 31 Dec 2020
Dear 656ashac, It was a pleasure hosting you at Element Arundel Mills BWI Airport. We take our responsibility seriously to provide a welcoming, safe, and comfortable environment for our guests, team members, and community. Now, more than ever, we want to ensure that we exceed expectations in this area, and we appreciate your recognition of our efforts. We value your business and look forward to your next visit. Sincerely, Rustin Moore General Manager
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Atlas617 wrote a review Dec 2020
Chicago, Illinois3 contributions
Stayed here for the holiday while visiting family. This visit was during COVID so we are expecting above and beyond cleaning. Not the case. Arrival was pleasant check in was smooth as the gentleman was nice. First bedroom was not properly clean. Carpet was filthy with stains & crumbs. I also found beads on the floor right in front of the night stand. That makes me feel like the floor isn't being maintained properly if that was over looked. TV nor telephone worked. Switched rooms to across the hall. Similar disappointment. The cleanliness or lack thereof made me uncomfortable. During these time guests are expecting cleaning to be ABOVE & BRYOND. I didn't get that feeling here. It was very mediocre. Second room we had the TV & Phone finally worked. However, carpet was still filthy. Towels didn't seem clean all the way clean. Tossed a few bc they still had stains. Bathroom could've used a proper cleaning. The outer appearance of the hotel is nice. However, I think they really need to up the ante with their cleaning with the cleaning of the room!
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Date of stay: December 2020Trip type: Travelled with family
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Response from Team Marriott, Agency / Consultant at Element Arundel Mills BWI Airport
Responded 27 Dec 2020
Dear Atlas617, We sincerely apologize for the maintenance and cleanliness issues you experienced during your stay. Our guests' well-being has been and continues to be an integral part of our safety policies and procedures, particularly during these challenging times. We appreciate your valuable feedback; you have our assurance that we will look into your concerns and take any necessary action. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Rustin Moore General Manager
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Stacyflores wrote a review Dec 2020
2 contributions3 helpful votes
The agent at the front desk was not friendly at all. She saw me in line and asked me how can she help and than literally started to work on something else. She didn't even say excuse me or anything. She made me feel like I was brothering her by checking in Also didn't acknowledge me as a platinum member.
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at Element Arundel Mills BWI Airport
Responded 11 Dec 2020
Dear Stacyflores, As a Marriott Bonvoy Platinum Elite member, we appreciate your loyalty to our brand, and we are glad to welcome you to our hotel. We apologize for your unpleasant experience with one of our front desk associates. We take great pride in delivering the finest service, and we will share your feedback with the appropriate individual to ensure a better outcome going forward. We value your business and hope you will revisit as we would love an opportunity to provide you with the excellent hospitality for which we are known. Sincerely, Rustin Moore General Manager
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PRICE RANGE
US$123 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
element by westin arundel mills hotel hanover, element hotel arundel mills
LOCATION
United StatesMarylandHanover
NUMBER OF ROOMS
147
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Frequently Asked Questions about Element Arundel Mills BWI Airport
Which popular attractions are close to Element Arundel Mills BWI Airport?
Nearby attractions include Medieval Times Maryland Castle (0.7 km), Mission Escape Rooms (0.8 km), and Arundel Mills (0.7 km).
What are some of the property amenities at Element Arundel Mills BWI Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Element Arundel Mills BWI Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Element Arundel Mills BWI Airport?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Element Arundel Mills BWI Airport?
Yes, free parking is available to guests.
What are some restaurants close to Element Arundel Mills BWI Airport?
Conveniently located restaurants include Nando's Peri-Peri, Little Spice Incorporated, and Phubs Vietnamese Pho+Subs.
Are there opportunities to exercise at Element Arundel Mills BWI Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Element Arundel Mills BWI Airport have an airport shuttle?
Yes, Element Arundel Mills BWI Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Element Arundel Mills BWI Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Element Arundel Mills BWI Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Element Arundel Mills BWI Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.