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Hyatt Place Portland - Old Port

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Traveller (58)
Room & Suite (133)
Storyboard
Overview
  • Excellent56%
  • Very good27%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“old port”(79 reviews)
“great location”(56 reviews)
“front desk”(36 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Hyatt Place Portland - Old Port
Special Offer: Save up to 10% at Hyatt
Hotel deals
Offers from Hyatt Place Portland - Old Port
Special Offer: Save up to 10% at Hyatt
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
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420 results
Traveller rating
230
115
35
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18
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LanguageEnglish
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230
115
35
22
18
Show reviews that mention
All reviewsold portgreat locationfront deskhotel validatesfore stnumbered roomwhite noise machinevalet parkingroom was cleanself parkpull out couchfree breakfast isstreet sideenjoyable staywater pressurehigher floorsmall fridge
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1 - 5 of 420 reviews
Reviewed 2 days ago

We were in Portland, Maine for a long weekend for a family wedding. The wedding party stayed in the Hyatt due to proximity to the venue a block away. The hotel cost in excess of $500 a night. The rooms were clean, but not nearly...More

Review collected in partnership with Hyatt Hotels
Thank raemiwood
Response from Avery W, Director of Sales at Hyatt Place Portland - Old PortResponded yesterday

Raemiwood, Good morning! Thank you for sharing your experience with the Hyatt Place hotel. Portland's Historic Old Port District is filled with a number of hotels in the area and our rats are comparable to other hotels within our market. I am sorry to hear...More

Hotel's Favourite
Reviewed 26 June 2018

Our group stayed here for two non-consecutive nights in June of 2018, and it worked out great for us. First of all -- the sales team was easy to work with -- communicative, helpful, and bending over backward to make sure we had everything we...More

2  Thank Sarah O
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 27 June 2018

Thank you for your recent stay with us here in Portland, we were excited to be able to host your group! Very glad to hear you had a positive experience, and I am thrilled everyone enjoyed their time at our hotel-- we truly appreciate the...More

Reviewed 5 days ago via mobile

We met friends in Boston and stayed at the Hyatt for a couple of nights. The location is perfect for exploring downtown. The rooms are very clean, the atmosphere is sleek and modern, and the breakfast was one of the best included breakfasts I’ve ever...More

Thank jermsshan
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 4 days ago

Thank you for your recent stay with us here in Portland, I'm glad to hear you enjoyed your time at our hotel, and we look forward to seeing you again!

Reviewed 5 days ago

Would recommend this hotel to anyone wanting to stay in the thick of things in Portland. Convenient to walk to all the great places Portland has to offer. Staff is very friendly and accomodating. Parking garage adjacent to the hotel makes leaving and returning by...More

Review collected in partnership with Hyatt Hotels
Thank Vin N
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 4 days ago

Thank you for your recent stay with us here in Portland! I am glad to hear you've enjoyed your time at our hotel, and we hope to see you again next time you are in the Portland area!

Reviewed 6 days ago via mobile

Front desk made me feel like an imposition when I asked for things. Room was nice. Location is ideal. But the staff really leaves something to be desired. The front desk is also a cafe too (?) which is a little weird but hey, the...More

Thank Lozo1973-
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 4 days ago

Thank you for your recent stay with us here in Portland, I am sorry to hear that your experience had been anything less than satisfactory, I will be sure to speak with members of my team as this is certainly not up to our standards....More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Heated pool
Indoor pool
Details
Price range
US$193 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Portland
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$193 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Portland
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (58)
Room & Suite (133)
Dining (37)
Pool & Beach (13)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mauld
29 July 2018|
AnswerShow all 5 answers
Response from Avery W |
As the Director of Sales for the hotel, we are delighted to have you arriving. You may call the hotel front desk and let the team know you will be arriving around a time. As many times flights are delayed coming into... More
2
Votes
LisaNYC101
13 March 2018|
Answer
Response from Steve A | Reviewed this property |
There is a parking garage next to the hotel.
1
Vote
Lee Ann V
9 March 2018|
AnswerShow all 11 answers
Response from Andy A | Reviewed this property |
Few, if any, suitable grass areas in this part of the city. I recall a small park next to Post Office. Past 5 Guys, turn left uphill on Exchange, about 10 minutes from hotel.
1
Vote
Room Tips
"I would stay away from lower floors facing the busy street"
2Jax
2 million years ago
Read review
"If you have a dog you can ask for a room away from foot traffic, some rooms are down a separate hall with..."
Laxmom421
2 million years ago
Read review
"If you want quiet, request the backside of hotel. If you want to face the city, ask for a room facing the..."
T801HWtracys
2 million years ago
Read review
"Higher floors have great city and water views"
272saraho272
2 million years ago
Read review
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