Sandcastle Inn & Motel
105 Atlantic Ave, Old Orchard Beach, ME 04064-2170
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Avg. RÂ 1,680 /night, 2/11 - 2/12
RÂ 2,253
per night
RÂ 1,875
per night
RÂ 1,496
per night
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About
#12 of 13 small hotels in Old Orchard Beach
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Sandcastle Inn & Motel offers clean, affordable rooms all with hardwood floors, full kitchenettes, private bath, flat screen TVs, free cable and Wi-Fi & off-street parking. Walk to the beach and all OOB attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Beach
Children Activities (Kid / Family Friendly)
Room features
Kitchenette
Room types
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quaint
Location
105 Atlantic Ave, Old Orchard Beach, ME 04064-2170
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Portland Intl Jetport
15.9 km•
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Portsmouth International Airport at Pease
60.2 km•
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Old Orchard Beach Station
9 min
45 Restaurants
within 1 kilometer
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Detailed Reviews
Room was cutely decorated with ocean theme, it was close to the ocean (we walked) but felt like we were in the "bad part of town" all night with sirens blaring most of the night. Heard the couple next door snoring so rooms are not insulated well. But mattress was comfy. Biggest complaint though is the crass of the owner upon check in, his comments and rudeness were a little hard to take and made me want to stay elsewhere but knowing I was going to be charged no matter what I just dealt with it...but not planning on staying again, will definitely stay in OOB but not there.
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Date of stay: July 2015Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip:Â wi-fi password is on a card on the table, they don't tell you that upon check-in, pick an end...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Sandcastle Inn & Motel
We booked our stay at the Sandcastle Inn & Motel in October and paid for 2 nights, checking in on 10/1 and checking out on 10/3.
The afternoon on which we arrived we parked in the only available spot in the parking lot.
Attached to a chain link fence was a sign directing us to the office. I opened the gate and followed the path to a door that I thought was the office. I cautiously opened the door and entered a room that reeked of stale cigarettes and an ashtray filled to overflowing with cigarette butts.
On a cluttered desk were what appeared to be reservations. I called out a greeting and soon Randy emerged from another room.
After checking in Randy moved his car, opening a parking place in front of our room.
As we settled in, we couldn’t help but notice that the room was filthy. Some of the furniture was wicker and we noticed human hair protruding from the wicker. We spent the night, but first thing in the morning on 10/2, well before checkout time, we packed and left.
We left the key on the counter because there was no one in the office. On our way to another hotel, we called twice and left messages, alerting Randy to the fact that we left because of the condition of the room and had requested a refund for one night.
Returning home from our trip we called Randy to again ask for a refund.
He maintained that he did not have time to prepare the room for other guests, but that he would ask his wife for advice and return the call. He never did.
We’re giving it one star because the room was filthy.
We booked our stay at the Sandcastle Inn & Motel in October and paid for 2 nights, checking in on 10/1 and checking out on 10/3.
The afternoon on which we arrived we parked in the only available spot in the parking lot.
Attached to a chain link fence was a sign directing us to the office. I opened the gate and followed the path to a door that I thought was the office. I cautiously opened the door and entered a room that reeked of stale cigarettes and an ashtray filled to overflowing with cigarette butts.
On a cluttered desk were what appeared to be reservations. I called out a greeting and soon Randy emerged from another room.
After checking in Randy moved his car, opening a parking place in front of our room.
As we settled in, we couldn’t help but notice that the room was filthy. Some of the furniture was wicker and we noticed human hair protruding from the wicker. We spent the night, but first thing in the morning on 10/2, well before checkout time, we packed and left.
We left the key on the counter because there was no one in the office. On our way to another hotel, we called twice and left messages, alerting Randy to the fact that we left because of the condition of the room and had requested a refund for one night.
Returning home from our trip we called Randy to again ask for a refund.
He maintained that he did not have time to prepare the room for other guests, but that he would ask his wife for advice and return the call. He never did.
We’re giving it one star because the room was filthy.
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Date of stay: October 2022
Value
Location
Service
Room Tip:Â Find someplace else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked through Expedia and then the owner did not honor the price I booked at. He then told me I could cancel but wouldn't refund all of my money. He threatened me..."do not contact me again or you won't get your money....I promise". I still didn't get my money.
The decor is quite nice if you can look past the filth and rudeness of owner
The decor is quite nice if you can look past the filth and rudeness of owner
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
if I could give this place 0 stars I will. didn’t even make it into the hotel without the owner being incredibly rude and obnoxious! there are so many other places for you to stay at..wouldn’t recommend this to my worse enemy
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Randy is so unprofessional on the phone . He used profanity words. That he kept hanging up on the cancelation request from an emergency .
Patty is also unprofessional . I would never ever recommand to anyone to make reservations with them. They gave me a hard time that I needed to cancel my debit card. I would have reserve another date if they were professional and considerate.
Patty is also unprofessional . I would never ever recommand to anyone to make reservations with them. They gave me a hard time that I needed to cancel my debit card. I would have reserve another date if they were professional and considerate.
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Date of stay: July 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.



On July 23 I reserved and paid for a room, arriving Sept 20 and staying for one night. At 3:50 pm I arrived on a bicycle after having ridden from Brunswick, ME, and found the office to be locked. A sign on the counter, visible through the sliding-glass door of the office, said "Be right back" and gave a phone number. I called the number and it went to voice mail, and I left a message that said (in essence), "I'm here, please let me in." I waited for 20-25 minutes and then figured I'd better start looking for another motel in town. I found one, booked it online, and then left Sandcastle 30 minutes after I'd arrived. I saw no sign of life during my 30-minute stay outside the office.
I left several messages for Randy to call me to discuss this, and he finally returned my call at about 11:00 am on Sept 24, after I'd returned to Boston. He asked what I wanted, I said "Well, I'd like a refund," and he said "Well, that's not gonna happen." We talked for about 15 minutes, by which I mean that I talked for 1 minute and Randy talked for 14 minutes. He did this without knowing any of the facts about my particular case because he kept interrupting me when I began to tell them to him.
Here's what I learned from Randy: 1) He doesn't believe I was there; 2) He's used this check-in procedure (whatever "this" means, he didn't say) for 5 years and it's "infallible," they've never had even one complaint; 3) He was there in the office when I arrived (which he told me quite matter-of-factly before asking me what day I'd arrived); 4) If he wasn't there, all I had to do was pick up the phone and call the number on the motel sign, and he'd have been there "in a second and a half" to let me in; 5) Check-in procedures for "late arrivals" are described in the motel information they send, so if I get there late and can't get in then it's my own fault (I asked him to define "late" and he faltered and said "it depends" before quickly starting to filibuster about some other aspect of my incompetence as a customer; 6) I shouldn't be quibbling so much about $77.50; and 7) I was starting to piss him off and he didn't have time to continue this, so he ended the conversation (although to his credit he didn't end it rudely by hanging up on me, he did it pretty diplomatically). There's more, but you get the gist.
It appears from other reviews that some people love Randy and think the Sandcastle is a charming place. Others, not so much. You'll have to judge for yourself the odds of you landing in the former camp. I've stayed at a lot of hotels and motels and I've never seen anything even remotely like this---the whole experience has been bizarre.
I left several messages for Randy to call me to discuss this, and he finally returned my call at about 11:00 am on Sept 24, after I'd returned to Boston. He asked what I wanted, I said "Well, I'd like a refund," and he said "Well, that's not gonna happen." We talked for about 15 minutes, by which I mean that I talked for 1 minute and Randy talked for 14 minutes. He did this without knowing any of the facts about my particular case because he kept interrupting me when I began to tell them to him.
Here's what I learned from Randy: 1) He doesn't believe I was there; 2) He's used this check-in procedure (whatever "this" means, he didn't say) for 5 years and it's "infallible," they've never had even one complaint; 3) He was there in the office when I arrived (which he told me quite matter-of-factly before asking me what day I'd arrived); 4) If he wasn't there, all I had to do was pick up the phone and call the number on the motel sign, and he'd have been there "in a second and a half" to let me in; 5) Check-in procedures for "late arrivals" are described in the motel information they send, so if I get there late and can't get in then it's my own fault (I asked him to define "late" and he faltered and said "it depends" before quickly starting to filibuster about some other aspect of my incompetence as a customer; 6) I shouldn't be quibbling so much about $77.50; and 7) I was starting to piss him off and he didn't have time to continue this, so he ended the conversation (although to his credit he didn't end it rudely by hanging up on me, he did it pretty diplomatically). There's more, but you get the gist.
It appears from other reviews that some people love Randy and think the Sandcastle is a charming place. Others, not so much. You'll have to judge for yourself the odds of you landing in the former camp. I've stayed at a lot of hotels and motels and I've never seen anything even remotely like this---the whole experience has been bizarre.
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Date of stay: September 2019
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived earlier than expected however to our surprise they let us check in once the room was cleaned and it was spotless when we entered the room. The rooms have a cool beach theme to them and put us in the mood for the ocean. The walk to the beach is a few blocks but nothing too bad and there is a corner store on the way if you need to pick up last minute things on your way down to the beach. We had a great trip and the Sandcastle was perfect for what we needed. I have to also say Randy the owner was nice and helpful not to mention his son Brian who was always available if we had questions about where to get groceries or places to eat. We hope to come back next year and if we do we will be staying back at the Sandcastle.
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Date of stay: August 2016Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a charming, comfortable little motel/inn in a sweet little seaside town. Located very conveniently to Portland, the caretaker was very friendly and accommodating. I wish I could have stayed longer to enjoy the room, but I found it a perfect place to rest after a long day of flying, then driving.
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Date of stay: October 2019
Value
Location
Service
Room Tip:Â Comfortable and well-equipped!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very quaint motel - old-fashioned hospitality and cute decor. Very clean and comfortable - Randy the care-taker was friendly and helpful. Need hair-dryers in the room (LOL). The walk to the beach was a straight shot about 10 minutes. We will be back!!
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
207-756-9026 randy. Rents apartments also. Said everything good and would mail deposit . This has not happened! Will not even return phone calls! Since November! Paid maid to make sure exceptionally clean! Don’t give him money! Should have known was shady. Wants money orders!
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Date of stay: October 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sandcastle32, Owner at Sandcastle Inn & Motel
Responded 25 Mar 2019
This is not us... we do not accept money orders... and we do not have a maid service... we do it all ourselves... not sure if he has the wrong establishment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No sorry no pets
21 years old
"wi-fi password is on a card on the table, they don't tell you that upon check-in, pick an end room-less noise"Read full review
PRICE RANGE
RÂ 1,440 - RÂ 3,453 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMaineOld Orchard Beach
NUMBER OF ROOMS
5
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Sandcastle Inn & Motel
Which popular attractions are close to Sandcastle Inn & Motel?
Nearby attractions include Palace Playland (0.9 km), Old Orchard Beach Pier (1.0 km), and Beach Lobster & Farmstand (0.4 km).
What are some of the property amenities at Sandcastle Inn & Motel?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Is parking available at Sandcastle Inn & Motel?
Yes, free parking is available to guests.
What are some restaurants close to Sandcastle Inn & Motel?
Conveniently located restaurants include Pier French Fries, Josephs By the Sea, and Big Daddy's Bar & Grill.
Are there any historical sites close to Sandcastle Inn & Motel?
Many travellers enjoy visiting Winslow Homer's Studio (5.5 km) and Biddeford Mills Museum (5.7 km).