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Secrets Maroma Beach Riviera Cancun

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Traveller (13338)
Pool & Beach (3935)
Room & Suite (2562)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“preferred club”(1 392 reviews)
“world cafe”(864 reviews)
“barefoot grill”(380 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
04 Jun05 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (13 398)
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11 933 results
Traveller rating
9 658
1 605
462
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9 658
1 605
462
147
61
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All reviewspreferred clubworld cafebarefoot grillel patioour honeymoonamerican idolsecrets boxroom serviceentertainment staffbuilding conciergecoco cafefrench restaurantwelcome homehydrotherapy circuitocean viewpool volleyballmy pleasure
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1 - 5 of 11 933 reviews
Reviewed yesterday via mobile

Hands down the best service of my life- and I have been fortunate to travel all over the world and stay in some incredible places. Secrets Maroma staff nailed it in every way possible. Claudia at the Front Desk Check-in started our trip off right...More

3  Thank Carissa C
Reviewed yesterday

We went to Secrets Maroma with a group of 7 couples to celebrate 40th birthday parties. Upon our arrival champagne was delivered to us while we checking in. The room was perfect and very clean. We had a swim up room which was really fun...More

Review collected in partnership with this hotel
1  Thank tisaj2018
Reviewed yesterday

The staff throughout the resort was helpful, attentive, and cheerful. The rooms are beautiful. One of the best resorts that I've stayed at, and I travel a lot. I highly recommend the shrimp tacos in the Seaside Grill. Had them three days in a row.

Review collected in partnership with this hotel
1  Thank rbergman62
Reviewed yesterday

We traveled to Secrets Maroma Beach May 14-21. This was an amazing resort! We received a room on the newly renovated side of the resort. Even though we had a tropical view – it was beautiful. The hotel was at full capacity however it was...More

3  Thank Ashley S
Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

Dear Ashley S We are very happy to learn that your stay at Secrets Maroma Beach Riviera Cancún was the best hotel room you have ever stayed in and that you were highly satisfied with our service. It is a pleasure to read through such...More

Reviewed yesterday

Please do not hesitate to book this resort in a heartbeat, you will be amazed! Everyone works so hard to make everything perfect and they make you feel like royalty in the process. The atmosphere, the people, the food, the drinks, the whole resort is...More

Review collected in partnership with this hotel
1  Thank mkurtz111
Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

Dear mkurtz111 We would like to thank you for choosing once again Secrets Maroma Beach Riviera Cancún as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$328 - US$659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$328 - US$659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (13338)
Pool & Beach (3935)
Room & Suite (2562)
Dining (1042)
Amenities (85)
Family and Play Areas (49)
Business Centre & Event Rooms (47)
Questions & Answers
Ask a question
Nikki S
23 May 2018|
AnswerShow all 5 answers
Response from Morgan1982 |
We just returned from SMB yesterday. The seaweed was awful the full week we were there. We were disappointed because we are beach people and the beach was a big pull to this resort. That being said, we had an amazing time... More
1
Vote
Charlie W
23 May 2018|
AnswerShow all 3 answers
Response from JMom2013 | Reviewed this property |
We were just there for a week and it showed 70-80% rain everyday. All we got was a 20-30 minute shower in the afternoon like Florida. Don’t fret and check it a day or two before you go!
0
Votes
Rebekah M
22 May 2018|
AnswerShow all 3 answers
Response from jteal | Reviewed this property |
If it’s already scheduled. What does it matter.
1
Vote
Room Tips
"Preferred club Swim out rooms are awesome! Had to try it at least once and it was worth it!"
Read review
"Preferred Club"
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"Choose a room closer to the lobby for less walking."
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"Preferred Club"
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